About Compulink Healthcare Solutions

Compulink Healthcare Solutions is an integrated hybrid medical solution that provides medical service providers functionalities such as electronic health records (EHR), practice management, revenue cycle management, inventory management, optical POS and practice automation, which help them to manage patient care and practices' profits. The solution can either be deployed on-premise or hosted in the cloud.

Compulink Healthcare Solutions can be tailored to suit various specialties such as chiropractic, dermatology, eye care, gastroenterology, ophthalmology, orthopedic, otolaryngology, physical therapy, podiatry, rheumatology and urology. The solution features lab integration, patient scheduling capabilities, electronic billing, patient registration, reporting a...


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Supported Operating System(s):

Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

166 Reviews of Compulink Healthcare Solutions

Average User Ratings

Overall

3.96 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(52)

52

4 stars

(62)

62

3 stars

(15)

15

2 stars

(8)

8

1 stars

(10)

10

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 166 results

August 2020

Candy from Milestones Retina Eye Care

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Expectations More Than Met and More To Offer When I am Ready to Expand

The Compulink Help Line is Outstanding. I can easily explain my issue (or what I want to accomplish) and I am directed to the department appropriate person in a timely manner who can assist me quite efficiently and professionally.

Pros

Compulink Software is all inclusive for my current needs - a combined PM and EHR. Also, I am not locked into one type of template. For example, most my patients have Retina issues, but if a patient also happens to have another issue, I can import a problem appropriate Tab and I don't need to have it unlocked for me by the company (or pay more). I could see where this would be advantageous for a multi-specialty practice (even though I am not one). There are also multiple other resources I can choose to incorporate and use that is available as options to add to the software's capabilities (e.g., RCM) as my practice grows. The really nice thing is that I can function efficiently now and utilize Compulink Software (in all my various roles) at a good price point and still anticipate how I can incorporate what Compulink has to offer as my practice grows.

Cons

Setting up the Look Up Tables took me a long time but I was a new practice that did not have much (or any) of that information in a readily available database to put into the Look Up Tables or did not know how to organize particular information prior to being asked by Compulink to place such information into my Look Up Tables. On the plus side, needing to spend the time to build my Look Up Tables, helped me understand how the back end of the PM/EHR worked.

Reasons for Choosing Compulink Healthcare Solutions

Excellent price point based on my needs and what Compulink has to offer as well as provide options as I expand my practice.

August 2020

Fred from Lydian Chiropractic

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

August 2020

Outstanding customization features

Pros

We have been using Chiro Advantage (one of the software specialties from Compulink Business Systems) for more than 10 years. We chose it because it enabled us to build our own EHR screens that are designed for our special method of treatment. Chiro Advantage offers an excellent, broad range of features for building custom screens, including custom fields, rich screen building features, and a library of scripting functions and logical operators to perform various automatic operations with text. We used these features extensively to build our entire suite of EHR screens from scratch. I also appreciate the tech support. They are very helpful, and usually available with minimal wait times.

Cons

While Chiro Advantage does a good job handling our data for the purpose of treating individual patients, it can be difficult to export EHR data out of the software so you can work with aggregated data. For example, it's hard to export data from selected EHR fields. The SQL search function is difficult to use. Sometimes we have had troubles with the stability of the software - sometimes it crashes and you have to restart it.

Reasons for Choosing Compulink Healthcare Solutions

We chose Compulink over MacPractice because of the potential for customizing our EHR screens.

August 2020

Lisa from Silicon Valley Eye Physicians

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

2.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

August 2020

A Compulink user since 2013

Financial reports have good flexibility. We have one location but 3 businesses under one roof. We like to track many revenue streams and we are able to do this very well.

Pros

The support team is amazing!!!!!!!!! Physician schedules can be as intricate as you need. Images easily stored in the medical record. Financial reports have good flexibility.

Cons

The web registration is very unfriendly for patients and the practice alike. We are unable to access the information other than importing. Maintaining the tables is cumbersome, not friendly, would like to hide unnecessary stuff or remove. Would like to remove or hide schedule templates we no longer use, cannot because is tied to previous schedules. Would like to return to having schedules that are applied be able to replace what is there, very time consuming to have to delete one by one. Changes made to schedules do not show up unless you close the cloud and re-log in. sorting items in tables is difficult and must be exported , sorted in excel and then re-imported. Would like a patient portal with useful functionality, access to prescriptions, etc.

Reasons for Choosing Compulink Healthcare Solutions

Flexibility of software, intergrated EHR, PM and optical in one platform.

August 2020

Carrie from Regal Oak Counseling

Company Size: 2-10 employees

Industry: Mental Health Care

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Powerful Software for Mental Health Providers

Compulink Healthcare Solutions has been a tremendous asset to our business operations. Streamlined functionality includes verification of benefits, treatment planning, integrated billing and remittance posting, multiple locations, group scheduling option, client web registration, a clinician training portal, and so much more - too much to list. One look at the demo and you'll see the power in this software. I highly recommend Compulink Healthcare Solutions to anyone who needs a powerful and intuitive software option that is reasonably priced, always improving, and backed up by world-class support.

Pros

We started with Compulink Healthcare Solutions from the time we opened for business in January 2016 (no integration from another software), and spent a tremendous amount of time researching available options beforehand. None of the other software programs offered the features and power well suited for small and large companies. We wanted software that would be efficient and extensive, but also grow with the business. From 1 provider to many, the software has delivered in every area. Customer support is always wonderful and timely, and there are always ongoing improvements that make our job easier. Billing is a snap, reporting is thorough, and everyone at Compulink is open to hearing user feedback.

Cons

There is a bit of a learning curve, but there would be with any new software. Difficulties with updates sometimes come up, but they have been short-lived and customer service has been amazing.

Reasons for Choosing Compulink Healthcare Solutions

None of the other software programs were as extensive, flexible, or well priced while allowing for growth.

August 2020

Brenda from Choices Therapy Services, LLC

Company Size: 11-50 employees

Industry: Mental Health Care

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

August 2020

User Since 2018

We have been with Compulink since 2018. We have been able to grow as an agency while using the software and now utilize their billing department to assist with submitting and allocating our insurance claims. They have an online library of information to utilize as a provider and business owner and are growing as a company to provide changes to their product to enhance ease of use.

Pros

The software has some time saving capabilities such as matrix options in the assessment, easy access icons and treatment planning goals/objectives prewritten selection options. The claims posting and ledger screens are easy to use without background in claims processing.

Cons

There are quite a few steps to follow when creating documentation and sending for ledger posting.

Reasons for Choosing Compulink Healthcare Solutions

Sales. Their sales person did not sell me on the product. Was not educated enough about my questions and concerns