About Crystal Practice Management

Crystal Practice Management is a cloud-based medical practice management solution for small and midsize businesses. The solution can also be deployed on-premise for optometric offices. This suite includes electronic medical records, billing, patient scheduling, radiology information systems and accounting applications. It also provides capabilities for e-prescribing, SOAP notes, claims reporting, room scheduling and more.

Crystal Practice Management allows practitioners to handle inventory management, as it allows them to track lab orders, monitor how many frames are in stock and compare their purchase price against the sales price. When a frame is added to an invoice and purchased, the inventory is automatically updated in the system.

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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

17 Reviews of Crystal Practice Management

Average User Ratings

Overall

4.24 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(8)

8

4 stars

(6)

6

3 stars

(2)

2

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

April 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2019

Perfect for our Vision therapy Office

Pros

I love how you can record each session you have with a patient and easily see the previous sessions to compare how they have improved. Also it allows our doctor to go through our notes and see how the patients are doing. The Calendar works great! There is a place to put the schedule of each vision therapist so we can see everyones schedule at once. Helps plan who has an opening and if we need to more patients around.

Cons

There has been a slight glitch when the doctor and one of the vision therapist are in the same patient's file the notes of the doctor will not be saved. This only happen a few times tho. Overall great management system!

September 2017

Jeff from Fullerton Vision Center

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Functionality

5.0

September 2017

Crystal PM

The best part is there is no cost for machine integration into Crystal PM.

Pros

A customizable software for electronic health records. Whether you have a vision therapy practice or contact specialty practice or both, you can customize the Crystal PM EHR software to your specific needs. You have the option of starting your own exam record template from scratch or building upon and copying someones exam template. Adding or deleting certain parts of an examination record template is easy to do on Crystal PM.

Cons

Because it's so customizable to design your examination record template, the process to design, organize, and adjust your examination record template can take some time especially starting from scratch.

October 2020

Amanda from Tarr Eye and Vision

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2020

Helping the Practice

I would say positive, I can work patients up quickly

Pros

I think Crystal PM helps us to be concise and accurate when working up a patient. The layout is user friendly

Cons

The billing portion of the software can be a little confusing. You can make errors because of the layout

December 2018

Jennifer from Josh Farmer & Assoc

Company Size: 11-50 employees

Industry: Medical Practice

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Customer support

3.0

Functionality

2.0

December 2018

Great for PM, not so great for accounting

Pros

It is easy to use and works well for front office. It allows you to show patients their test results quickly and makes scheduling for various doctors easy and well organized.

Cons

The area for inventory is rather burdensome and there are some issues which, if addressed, could make it a smoother operation.

August 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

3.0

August 2019

Efficient way to chart

I do like the organization and the fill in the box method of charting. It makes my exams more efficient so I have more face to face time with my patients.

Pros

Scheduling patients is easy and the schedule is nicely color coded and easily readable. I love how the shortcuts makes charting (auto fill, previous exam notes) efficient. The tabs for different part of the exam is organized and grouped well.

Cons

They do not have a way for me to print out a comprehensive exam summary. I currently have to manually print out each tab which is time consuming or I just write it out manually.