CureMD Software


CureMD is a certified cloud-based EHR, practice management, patient portal and revenue cycle management. CureMD helps physicians and office staff manage their practice operations. It also helps practices adopt Meaningful Use - driving subsidy payments that maximize profit. CureMD's web-based technology make it a great fit for small and midsize medical practices.

CureMD's electronic prescription feature connects thousands of pharmacies across the country which enables physicians to share their patient's prescriptions with the nearest drug store. With advanced lab interfacing technology, physicians can send and receive medical supply orders from most of the nation's labs. Other features include KPI dashboard, workflow automation, iPad apps, insurance claim settlement and document management.

CureMD offers a minimum upfront subscription package, as well as also provides professional hosting, training, security and support services. The solution is recommended to small and midsize practices looking for an all-in-one, web-based solution.



49 Reviews of CureMD

Overall rating

3.68 / 5 stars

Filters:

Showing 1 - 20 of 49 reviews

September 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Cure MD the virtual doctors office!

Cure MD allowed me to save a lot of time with transferring results and referrals. Saves the patient time in their day as well as the medical providers!

Pros

Papers and pens are Shakespeare days! Cure MD not only makes you feel as if your in the future but also saves you massive amount of filing time and organization. You can store years worth of disclosed confidential medical imaging reports, blood results and much more. The staff loves Cure MD simply because its simple to use.

Cons

Cure MD has no cons! You need Cure MD in every medical office!!

August 2018

Mikki from Michigan Mental Wellness

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

August 2018

In general working with this software is stress free!

In general I am happy with the software--it truly could not be easier to use.

Pros

I like the simplicity if the software. Everything about CureMD is very easy to navigate. Another plus is that I can view some elements of the software via an app--which is super helpful when I am on the go.

Cons

I do not like that it only seems to function with Internet Explorer. Periodically there are glitches in the system which prevent me from completing a task.

April 2018

TERESA from mA'AM eXAMS

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

the emr/ehr will take care of all your needs

I'M VERY IMPRESSED WITH THE WAY THEY HAVE DEVELOPED SOFTWARE TO MAKE PROVIDERS CHARTING EASIER

Pros

I LIKE THE THEY HAS PROGRESSED AND THAT YOU CAN MORE FROM FIELD TO FIELD EASLY, CLAIM SCRUB, ALSO WITH THE ICD 10 WILL IDENTIFY THAT YOU HAVE USED WRONG CODE

Cons

I DIDN'T SEE ANYTHING THAT I HAD ANY NEGATIVE FEED BACK AT THIS TIME, I AM INTERESTED TO SEE HOW REPORTS WORK

August 2017

Beth from Manhattan Ctr for Headache & Neurology

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

3 of 5

August 2017

Mediocre EMR

When we signed on with CureMD they were one of the only ones out there in our price range for a small doctor's office. The market has greatly expanded the last five years and CureMD has not kept up with the competition - in design, usability, or functionality. Customer service not good - no one ever seems to know the answer to any question or they make up an answer the result doesn't work.

Pros

The ease of use of the patient portal, the ease of adding in patient data and provider notes, running reports, enter appointments into calendar, multiple calendar views

Cons

Only works in Explorer (MAJOR issue), cannot modify templates to users needs, billing department not very responsive to customers needs, very slow to follow up on claims, can't color code appointment types, types of reports is limited and new types can't be added

February 2018

sandra from Springbok Health Inc.

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Excellent Service!

Thank you for all your assistance, Sam!

Pros

Everyone at CureMD offers the upmost assistance with the EHR. Everything from reports to creating new features on our behalf.

Cons

Lab orders are labor intensive to catch up on. Meaningful use is difficult to understand, but CureMD has lead a well trained staff that is easy to follow through with.

October 2016

Patrick from Michigan Mental Wellness

Company Size: 2-10 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Great customization

This was my first product for my individual psychiatry practice. I am very happy so far. There have been some bugs that popped up unexpectedly but the customer service is great. My rep was available very quickly through phone and email. The trainings were extensive and well-run.

Pros

The customization is by far the biggest selling point. With the custom modules that can be created along with templates, my workflow is much faster. You can include everything needed for the highest complexity necessary and can choose what components go into each note.

Cons

Doing prescriptions takes a bit longer due to several steps needed to do each medication, but this is a mild irritant only. The program only runs on Internet Explorer, which is somewhat limiting, but nothing that would dissuade me from recommending it.

February 2018

James from Family Health Services

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Great Solution for Specialty Practices

Go for it, if you are looking for an easy to use specialty specific EHR.

Pros

Best software and support for an affordable price. with CureMD we can chart and bill so easily. High quality and quick implementation with responsive support.

Cons

CureMD used to work with Internet explorer only but recently they updated the system to work on all browsers.

December 2017

Gregory from Neptune Adult Medicine

Company Size: 2-10 employees

Review Source


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

December 2017

Horrible

I Strongly recommend against this company. If you do proceed you need a lawyer to review your contract. They will promise you the world during the sell but leave everything out of the contract. They are still holding my data hostage. Make it clear in the contract you have right to all data and can have it migrated at no charge.

Pros

Nothing good about this company. Had to drop them after the first year. That was 3 years ago. We are still trying to get our data from them.

Cons

The system was painfully slow and almost impossible to document well even with the templates.
Customer service was awful.
The final straw was a salesperson calling me up frantically telling me there’s no way I can meet meaningful use unless I pay them thousands of dollars to step in and assist me. I informed them my malpractice offers a free service and I refused to pay. Despite this, I’d get harassed weekly to sign a credit card release so they can bill me. Come to find out, I was fine all along and met meaningful use without paying them thousands.

November 2018

Ashley from Midway Medical Clinic

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Pretty Good Software

Pros

Pretty simple to use. Everything is very easy to navigate. You can also use some of this software features on their app which is awesome when you are out and about! This software is pretty great, but as other uses say, it could be easier to use.

Cons

Only works with internet explorer, which I REALLY dislike. Needs to be available on other browsers.

February 2018

Pinky from Pharmaceutical

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Best software for our practice!

We have 2 systems from CureMD they both are completely customized to our requirements.

Pros

Great support team, we can call them any time or email them and they get back to us.
They help us with Meaningful use and MIPS
Very easy to learn, our new staff can pick it up in a day or so
They helped us with things which are only related to us, like inventory system or new reports as we are different than other practices.

December 2017

Jake from USBChiro

Company Size: 2-10 employees

Review Source


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

2 of 5

December 2017

Adequate for generic purposes

It is simple to use, but too simple and I felt the customization is where I ran into most of my problems.

Pros

The patient portal and running reports are the highlights and the rest is lack-luster and dated. If your in the market for the leading up-to-date software keep looking.

Cons

The customer service is lacking (that is the nicest way to put it). I am a younger doc with average tech-saviness, and this software just doesn't flow well. and Has a number of glitches. When you run into these glitches you WILL be left hanging because it takes forever to communicate with a competent rep.

August 2014

Elvis from Long View Medical Center


Ease-of-use

5 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2014

Great cloud-based access

Pros

I do not need a server room any longer. Neither do I need all that extra computer equipment and their never-ending maintenance costs. This is because their cloud system helps store all my data online. During the evenings, I spend some time on the Patient Portal, and my patient-based telephone traffic has drastically reduced. That has been a blessing.

Cons

I am also using the billing service, and although I do not need a dedicated billing staff at my practice any longer, I feel less 'in control'. With my billing staff, I could stop them at any time of the day to check what they were doing. It's not that CureMD has made any errors there, just that I feel less in touch with the process.

October 2016

Mikki from Michigan Mental Wellness

Company Size: 2-10 employees


Ease-of-use

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2016

CureMD keeps things simple

I have for the most part found cureMD very easy to use. I appreciate how simple the software is to use.

Pros

I find the simplicity of the software a clear advantage. I also love that I can utilize the app on my phone when I'm on the go. The support staff has been really helpful and they are always available to help.

Cons

There are some small glitches in the system. For instance, when typing up provider notes, often the lines of text begin to layer the previous line.

November 2016

Stephanie from St Charles Nephrology

Company Size: 1 employee


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

November 2016

EMR

The system is simple enough but it does have it's flaws as does any system. The price is competitive with other billing options out there.

Pros

easy to use, reasonably priced.

Cons

Feels like for the last 2yrs or so Curemd's main focus has been their EHR and not their billing program. The billing side could use some work and updates for instance i don't need to know a patient's sexual orientation to bill for an office visit. We do not use the EMR so it is a waste of time to have to fill in or skip these items.

March 2018

Sandra from Collegial Behavioral Health, PLLC

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

1 of 5

March 2018

Horrible PM/EHR implemenation customer service

Billing solution with good RCM customer care.

Pros

It's potential to combine PM/EMR and billing solutions. The RCM team is great and customer friendly. If only you could get the RCM team for every help.

Cons

The PM/EHR implementation team is rude and not helpful. They spend 2hr trainings on GoToMeeting showing you on their computers how it works but then when you follow their steps on yours it doesn't . They say multiplatform but you only get full function in IE and it's written in ASP. You spend hours creating templates for them to upload and then they don't use yours but insert their shortcuts (components) that are NOT shortcuts. The provider calendar won't let you reschedule a patient. They want you to re-watch their 2hr training videos to get questions answered before asking them for help. If you need to troubleshoot they call it "training" and then want to charge you if you have too many "trainings" when they should be paying you to troubleshoot.

August 2014

Andre from The City Clinic


Ease-of-use

5 of 5

Customer support

4.5 of 5

Functionality

4.5 of 5

August 2014

Much better than my previous EHR

Pros

The integrated system has saved me a lot of time. Everything is simple, defined, and convenient. Previously, I was using Athena for their EHR and a smaller vendor for Practice Management. There was always a hassle of compatibility and data being duplicated.

Cons

Its access is limited to Windows. I'd love to see my EHR on my Mac. Their iPad app, Avalon, isn't fully functional at the moment; however, that is improving, and I've been assured that full functionality will come in pretty soon. Apart from that, it's perfect.

August 2018

Cory from Management Consulting

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

2 of 5

August 2018

Like Most EHRs, it Lacks Functionality and Quality Customer Service

Generally, it was a poor experience. We transitioned to a new EHR in under a year.

Pros

The reports that this software is capable of creating is the only good aspect.

Cons

Basically everything, but the worst part is when a customer service representative tells me a certain function/feature doesn't exist, and then I was able to find out how to do it myself. It was clear to me that anyone with software-intuitive capabilities could easily know more about the software than they do. I, unfortunately, got my account manager fired for not being able to do things that I later figured out on my own.

October 2016

Keturah from Beautiful Minds Mental Health Services, LLC

Company Size: 2-10 employees


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

3 of 5

October 2016

No thank you

We have used CureMD for about one year and are currently looking to switch EHR systems. The current system is very clunky & has a lot of simple errors. Many things that we want changed are unable to be changed on our end & have to be forwarded to the "back end" or they can not be changed at all as we've been told it would make the changes across the board for all practices using the system.

Pros

The text message reminders are able to be sent as we are scheduling patients during check out.

January 2018

Matthew from Pearl Health Clinic

Company Size: 51-200 employees

Review Source


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

2 of 5

Functionality

2 of 5

January 2018

CureMD Platform review

Pros

Affordable. I do like the new contact we have with them. He is much more attentive to our needs than the previous contact.

Cons

Not very user friendly. Does not operate on any browser except Internet Explorer. Slow to respond to command. No split screen capabilities. Poor reporting system that is not suited to our needs. Time consuming to verify patient information. Time consuming to enter new patients in the system. Eligibility checks are often incorrect. limited on it'#39;s usability on Ipads. No Kiosk capabilities. We are a mental health clinic which is not their strong suit.

October 2016

anil from advanced physician

Company Size: 1,001-5,000 employees


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

MD

Its easy useable and less complicated,easy icon, very well selection of icons and less complicated, made for us especially, keeping in mind, the time factor and speed a physician needs

Pros

user friendly, easy icon, very well selection of icons and less complicated, made for us especially, keeping in mind, the time factor and speed a physician needs

Cons

might not look beautiful or colorful as other products