Overall rating
4.69 / 5 stars
EZClaim Medical Billing is a medical billing software that caters to both single and multi-provider practices. It can be deployed both on-premise and in the cloud. This software assists users through the entire billing and scheduling process and can also be integrated with third-party electronic medical record (EMR) software system.
Key features of EZClaim Medical Billing include electronic billing, eligibility verification, patient statements and customized superbill. Its drag and drop appointment capabilities aid the scheduling of appointments. Claim scrubbing, billing services and electronic patient statements are also available for purchase separately. A task management system allows for follow-up of workflows, thus reducing overhead.
EZClaim Medical Billing features customizable time slot border and background colors for the classification and management of appointment scheduler. Available on a monthly subscription basis, the solution offers support via phone and email to its customers.
Patient information
Appointment scheduler
Claim processing
Eligibility inquiry
Workflow
Report
Overall rating
4.69 / 5 stars
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Showing 1 - 16 of 16 reviews
October 2016
Tony from Abilities in Action
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
October 2016
Excellent, Easy to Use Software
Great product, very user friendly, amazing customer support staff willing to help you and go the extra mile.
Pros
Easy to use, new employees learn it quickly. Support staff will create reports and modify the software for me when requested.
Cons
Updates are always a disaster, cost me a considerable amount of money in employee downtime and getting my tech guy involved.
No EMR option will be the reason I will switch to another platform in the near future.
March 2018
Lori from psychiatric consultants
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
March 2018
Very easy to use system to use for billing and scheduling
There are many benefits to this software.. Electronic billing, ERA's, Patient statements. credit card processing and great support.
Pros
There are several features that i love about this easy software.. The electronic Billing, ERA, it works well with other integrated applications such as practice fusion and it has a great support system. Also you have Credit card processing available to you as well as patient statements and the ability to have a task list.
September 2016
Kim from QuickEMR Billing Services
Company Size: 11-50 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
September 2016
Top Notch Billing System
The customer service is great and you NEVER get send oversees! They are constantly doing updates to improve their software. They will also design, at an additional cost, special reports if you can't find one to suit your needs.
Pros
Ease of use.
Cons
Patient statements, but out of ALL the billing software programs I have ever used, this has better than most.
September 2016
Valli from Functional Sports Medicine
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
September 2016
User Friendly Billing
I can't believe how easy your Premier Software is to use. I can figure out the nuances without any tech help and when I do need tech support your team picks up the phone on the 1st ring, they know me and they literally help me within minutes. I highly recommend the Premier Software. It has enhanced patient payment compliance.
Pros
Ease of use
Cons
The patient statements can be confusing to the patients. I often have to explain the bill.
September 2016
Joetta from Missing Piece
Company Size: 51-200 employees
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
4 of 5
Customer support
5 of 5
Functionality
4 of 5
September 2016
Could not ask for better
EZClaim customer support is the best. They go above and beyond for their clients. The system is very easy to work with and train new staff on. We could not be happier!
Pros
Easy of use
Cons
Need more report options
September 2016
Denise from Professional Practice Management
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
September 2016
Great Program
We have been using EzClaim since 2006 very pleased with the program, support team and staff always very helpful and friendly.
Pros
Very user friendly and dependable.
Cons
Would like to see more detailed reports.
February 2019
Abraham from Rishavena Home Health Care
Company Size: 2-10 employees
Review Source
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
3 of 5
February 2019
Powerful, lightweight product that won't break the bank
Pros
EZClaim is simple to set up and easy for any beginner in Healthcare Office Management and Medical Claims Billing to understand. I tested this product as a possible software for my small business and I was so impressed with it that I have recommended it to many of my clients.
Cons
While EZClaim is easy to use and powerful enough for small businesses, its lack of complex billing, scheduling, and patient information options will never allow it to work for larger businesses with 700+ patients. At least, in my experience, I cannot see this working out. A great starter software for the first four years of a LHCSA or other Healthcare Facility, but needs to be upgraded when you really start to expand.
October 2016
Krystal from Astro Medical Billing
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
October 2016
Highly recommend this billing software
Every billing software guarantees great customer service, but it never happens or they are very annoyed when helping you. EZ-Claim is always quick to answer the phone and solve any issues and very prompt responding to emails and never make you feel like a burden.
Pros
I really like that you can set up each login to be setup how you personally work on a particular clinic. My staff all work a little different so everyone has it setup to what works best for them.
Cons
Once in a blue moon the system will run slower than normal. That is just technology these days when servers are sometimes acting up. The problem always gets resolved within 24 hours.
June 2016
WEndy from Wendy Kaplan-Lager, PT, PLLC
Ease-of-use
5 of 5
Customer support
5 of 5
Functionality
5 of 5
June 2016
Great and Easy Billing System
Pros
easy to use; great customer service; very friendly and knowledgeable
Cons
There is nothing bad to say or report about this product or vendor.
January 2019
Anonymous
Company Size: 1 employee
Review Source: Capterra
Ease-of-use
5 of 5
Functionality
5 of 5
January 2019
Great for small practice medical billing
Pros
This program is simple to learn. The support has been helpful when I had questions.
Cons
The price is not the cheapest, but the value is there.
March 2015
Plato from CHE
Ease-of-use
5 of 5
Customer support
5 of 5
Functionality
5 of 5
March 2015
Excellent Service
Pros
Submitting and reviewing claims is easy. Uploading documentation is as easy as taking a picture.
Cons
At this time I have not come across anything that I do not like about the product.
September 2016
Claudia from Panther Medical, Inc
Review Source: Capterra
Ease-of-use
4 of 5
Value for money
3 of 5
Customer support
5 of 5
Functionality
4 of 5
September 2016
Webinar training
I am a manager of 14 employees who use EZClaim Premier. When new hires come onboard, I sign them up for the Basic and Advance webinars, as I feel it is a good hands-on for them, rather than sitting with myself or another co-worker for training on this billing software. Thank you for offering them on a regular basis.
March 2015
Antonia from Glenview Dental Associates
Ease-of-use
5 of 5
Customer support
4 of 5
Functionality
4 of 5
March 2015
Dental Claims
Pros
I like the ease of use and immediate response if missing data.
Cons
The price, and sometimes it doesn't catch ommissions such as DOB and Social security numbers.
March 2015
Aleksandr from NAU
Ease-of-use
4.5 of 5
Customer support
5 of 5
Functionality
5 of 5
March 2015
Efficient Medical Billing
Pros
It is very easy and user-friendly. It is also affordable and a good value.
Cons
Nothing comes to mind. This product provides me with all the tools I need.
February 2015
Marian from Kaiser
Ease-of-use
4.5 of 5
Customer support
4 of 5
Functionality
4 of 5
February 2015
EZ Claim Review
Pros
The things I like best about this product and vendor are ease of use and accessibility.
Cons
The things I like least about this product and vendor are lack of support and slowness.
February 2015
Jeff from Hospital
Ease-of-use
3.5 of 5
Customer support
4 of 5
Functionality
3 of 5
February 2015
Easy to use
Pros
The support staff is friendly every time I call to get a question answered.
Cons
They don't come out with updates often enough. I like things constantly being ahead of the curve.