GE Centricity Practice Solution


 

Centricity Practice Solution is an integrated system for clinical and financial management in medical organizations. The system offers a comprehensive suite of functionality for practice administration and electronic medical records (EMR). Because GE Healthcare has such a broad focus on systems for the entire continuum of healthcare services, Centricity software has a well-developed set of integrations with external systems throughout the healthcare community. The program also integrates with a wide range of medical devices, medical imaging systems and other GE Healthcare products.

Centricity EHRs are designed to offer powerful reporting on clinical outcomes. These reports are critical for benchmarking a practice to its peers nationally. Users of Centricity are better prepared to participate in pay for performance medicine programs as a result.

Centricity solutions offer particularly powerful interoperability. The system offers Clinical Messenger to support communication with patients and other practices involved in a patient’s care. An interface engine supports the integration of the program with third-party systems to share lab reports, billing data, clinical notes and related data.

Centricity has achieved ONC-ATCB 2011/2012 certification, which will enable meaningful users to qualify for federal EHR stimulus funds. The system is also CCHIT Certified, a testament to its broad and deep functionality.

 

Centricity - Patient Chart with Alert
 
  • Centricity - Patient Chart with Alert
    Patient Chart with Alert
  • Centricity - Patient Chart - Lab Results
    Patient Chart - Lab Results
  • Centricity - Physician Desktop
    Physician Desktop
  • Centricity - Patient Chart - History
    Patient Chart - History
  • Centricity - Patient Chart - Vital Signs
    Patient Chart - Vital Signs
Supported Operating System(s):
Windows Vista, Windows XP, HP-UX, AIX

146 Reviews of Centricity

 

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Software Advice Reviews (139)
More Reviews (7)

Showing 1-20 of 139

Michele from Behavioral Health
Specialty: Psychiatry
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2018

December 2018

Waited so long for an EMR

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Would give a score of 75 out of a hundred.
It is hard to list any pros, when the print is so small, one is left at the end of the day with a headache and neck pain from the eye strain.

Cons

Print is too small and there is no feature to enlarge. Unbelievable! GE was one of the original leaders in technology. How can this be true? Do not dismiss this warning. Our IT department is not able to correct because of how Centricity is remotely connected.
Representatives from Centricity have replied "there is nothing we can do about it." Amazing. Well it gets better...Believe it or not, on top of not being able to see what is being typed there is no spell check!
Before investing ask if there is a spell check and if font can be enlarged.
I waited so long for an EMR. Now we are stuck with an expensive mistake.

Review Source
 
 

Tanya from Montclair Breast Center
Specialty: Multi-specialty
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Easiest EMR to learn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've seen other EMR and they don't seem to be as easy to use as Centricity.

Pros

Great work flow, compatible with many other softwares, easy to use, customize your own forms if needed, many forms prepopulated in the system and the billing side is also an easy to use platform.

Cons

We have to wait to see if there are glitches with an update before we actually decide to update to avoid workflow issues.

Review Source
 
 

Lisa from PrimeCare Urgent Care
Specialty: Urgent care
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2018

December 2018

Its been awhile

Ease-of-use

Functionality

Product Quality

Customer Support

As stated it has been a couple of years since I have used the product, it would be beneficial to get a demo and see what updates have been implemented!

Pros

I used this product in a Neurology/Pain practice several years ago. It was pretty easy to pick up how to use, seems like a basic plug and play - with reasonable pricing.

Cons

As I recall the reporting within the system was not as dynamic as I would have liked. It was difficult to really drill down into the nitty gritty like trends.

Review Source
 
 

Monroe from Daytop New Jersey
Specialty: Mental & behavioral health
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Ok product but you have to pay for all the bells and whistles in order to really get any benefit

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

In all I just think the organization had out grown the application. If you are a non profit like we are I would definitely stay away from this product. It is designed for hospitals and not small medical centers. If you don't have the revenue flow to keep up with all the upgrades and custom reporting payments. You won't get the full use from the product. We ended up moving to Athena to support our organization and I don't even think that was a good move for us at the time.

Pros

The product was able to provide us with what we needed in order to provide service to our patients.

Cons

Everything was an separate option that you had to pay for and we had to pay a consultant to make any modifications to the system because if you changed anything it would effect everything else. Support was terrible having to wait sometimes days for your tickets to be assigned to a tech in order for them to contact you. There was always upgrades that you had to pay for and sometimes support would tell you they never seen a problem like at least 30% of the time you call them with an issue. We had the product on site so we could control our data but it was always a problem when contacting help. Also getting hold of even our sales rep was a problem to get pricing on different modules.

Review Source
 
 

Sugiantoro from Medical
Specialty: Hospital
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Great Dicom Workstation with multi modality feature, can be use as mini PACS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It will be great that Centricity can be use for MPR & Volume Rendering. The new AW Workstation has these features, but slow performance and not easy to maintain.

Pros

Centricity has features like PACS for query and retrieve, and also has a lot of features like PACS. Easy to manage since it is under Microsoft Windows Operating System.

Cons

Centricity don't have the feature for Multi Planar Reconstruction and Volume Rendering, only able to view 2D images not 3D images.

Review Source
 
 

Christopher from Dfp orthopedics
Specialty: Orthopedics / sports medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2018

July 2018

One bug after another

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

EVERY time we upgrade versions there is a new issue that crops up. EVERY. TIME. This latest , to version 13.2 of CPS completely broke our practice management components ability to do reports using the Analytics feature, which frankly was the best feature of the EMR or PM side. Now it does not work and has not for almost 6 months. We just a few months ago got a email from GE acknowledging that they recognize this actually is a known issue with the newest version of the SQL database server. Apparently they had no idea it wouldnt work with the newst version and we were literally the first in the ocuntry to find that out. Add to that GE just sold them to a private equity firm, so who knows what the future holds. We have been on Centricity for a long time (over 6 years) and it has been very consistent. Consistently letting me down.

Pros

WHEN It works, it can do a lot and is very customizable with various 3rd party form design software

Cons

It is so freaking buggy. my colleagues are always complaining to me about it. I am a doctor and every month at our board I get to listen to all my practice partners complain about the latest weird GE bug.

Review Source
 
 

Doug from Buckeye Medical, Inc.
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

Very easy to learn

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Ease of use, staff who are not tech savvy had a very easy time learning the basics and in just a month were into the more sophisticated functions

Cons

Pricey - but based on its functionality, is worth it. The upfront costs were higher than anticipated. The support is a little strange that for a small practice, you are limited to one or 2 vendors.

Review Source
 
 

Lisa from Montclair Breast Center
Specialty: Other specialty
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Many resources

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

From what I understand GE Healthcare EMR will be bought out by another company. I'm hoping that this will help fund change.

Pros

I have found that GE offers a lot of education at your fingertips. You just need to sign up for a SSO user login and there you can find different resources to help you use the product. You can tailor your own forms within the program with the use of a different software.

Cons

There are too many add-ons that can become pricey. There are many 3rd party vendors that you can use within centricity for additional cost. That can be frustrating. I would prefer to pay additional money monthly for a one stop shopping program.

Review Source
 
 

Toni from River View Surgery Center
Specialty: Ophthalmology
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Good experience

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We enjoy the system and we are glad we purchased to product for our surgical center

Pros

Easy to get around in, we are able to train other office personal in an efficient manner, because it is easy to understand. We enjoy the system.

Cons

We have to do a lot of training online, since they are out of state, it costs per hour to do that, so the doctor's have minimized my training time because of the cost. I still have lots to learn but have been doing it on my own.

Review Source
 
 

Dylan from EHS - eHealth Solution, Corp.
Specialty: Hospital
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

From Developers Point of View

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I design the best forms in the entire Centricity Community, www.ehs-corp.com

Pros

The product certainly has a robust feature set by allowing 3rd party developers to design forms/content
With proper knowledge of form building, Centricity offers the HIGHEST level of customization

Cons

Sometimes slow for end users
Customer service could be better
User interface sometimes get in the way

Review Source
 
 

Michael from Neurospine LLC
Specialty: Neurology / neurosurgery
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

One-stop-shop for EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Robust, one-stop-shop for EMR , practice management, and SQL database. Integrated well with Active Directory.

Cons

Often slow for end users. Forms use a proprietary application which limited the customization of clinical forms.

Review Source
 
 

Jose from Florida Hospital
Specialty: Hospital
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2018

March 2018

Greatest Practice Management System - Ever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Definitely a 4.5 out of 5 stars in my book.

Pros

If you're in the market for a practice management system that can service small, medium and large size physician groups, look no further. GE Centricity covers every portion of the revenue cycle from scheduling to payment posting. In my opinion the two most relevant Pros are a) ease of use and b) data analytics.

Cons

I have only one critique on the system. The process for handling charge corrections is quite outdated.

Review Source
 
 

Chris from VMG Health
Specialty: Other specialty
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2017

December 2017

Good EMR for quick turnover rates

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Education is important for this system as you can function with it for years without knowing all the functionalities that can benefit your business.

Pros

Templates make this software very easy to learn quickly. It also makes patient turnover quicker in fast paced clinical environment

Cons

It can be easy for providers to get tunnel vision when utilizing this software. The fast-paced interface is fantastic for getting patients in and out the door but this can make physicians forget about other functions.

Review Source
 
 

Jordan from HCA
Specialty: Radiology / imaging
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2017

December 2017

GE Centricity PACS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I use a different GE Products and I would have to say that their GE Centricity Line of software especially their pacs system works great. I use it daily being the PACS Admin for the site. The staff use it daily and compated to others it is simple to use

Cons

There is a lot of work that could be done to help out Radiologist and Technologist. Missing features that they would love to have like Auto verify.

Review Source
 
 

David from RPK Center
Specialty: Pain management
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

High cost, low flexibility

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

May be a good system for a very large practice but it is far too costly and inefficient for small specialty practice

Pros

Good integration with billing software
THere is nothing else good to say
.................................

Cons

High cost
Forms cannot be manipulated or changed without spending additional money
Some basic reports are available but any specific information desired by a specialty practice cost money to formulate

Review Source
 
 

Yvette from Dermatology and Cosmetic Surgery of Dublin Inc
Specialty: Dermatology
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Centricty

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to navigate through all areas. Great scheduling and billing software. Easy to train staff on all functions.

Cons

Reports are not very robust. System slow at times when posting payments and reviewing unpaid claims for follow-up.

Review Source
 
 

Connie from Healing Spirit Intergrative Health Center
Specialty: Family medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

User unfriendly

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

This software contains everything needed to to manage a clinic. The summary page is nicely formatted and easy to read.

Cons

Even though the summary is easy to read, it is not easy to get to the information you need. It take time to learn even for the computer literate.

Review Source
 
 

Jennifer from Physician Healthcare
Specialty: Family medicine
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Simple program with simple features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall it is a great program. I would say it would be best for a smaller practice.

Pros

It is basic and easy to use. Once you learn the systems it is very easy to navigate. Posting on claims and accounts are VERY easy to do.

Cons

It may be too basic for a company looking for more high-tech features. It does not have all the flash bells and whistles of other newer systems.

 
 

Allan from JCCHC
Specialty: Family medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Customer support nonexistent.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Your "experts" know less about computers in general, and your system in particular, than I, and I'm a Boomer.

Pros

Cheaper than Epic.

Cons

Inability to mesh with labs, frequent crashes, and staff refusal to address any and all issues.

 
 

Nilda from Texas Brain and Spine Center
Specialty: Neurology / neurosurgery
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Review of Centricity for Neurosurgery scheduling

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The software was very easy to learn when I started using it. The scheduling was very user friendly and we are able to enter all of the info we need to see our patients.

Cons

The calendar feature was the only thing that I did not like. When switching from one month to the next you keep having to pull the calendar back up. It does not stay up.

 
 
 
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Showing 1-7 of 7

Erich from PainDoctor
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Centricity - Works but needs serious improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

When it worked it worked well and was adaptable.

Cons

Seriously unstable, error messages difficult to decipher, needed serious modification to be useful.

Review Source: Capterra
 

Denise from Medical Practice
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2018

August 2018

Love working with GE Centricity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall experience is great! GE Centricity works the way it was designed to and have no complaints really.

Pros

I like how I am able to move from screen to screen and have multiple screens open at one time. I have worked with GE Centricity for 3 years now and have no complaints. I am able to upload to the patients charts and all of our clinicals are in GE

Cons

I do not like how sometimes GE Centricity will freeze. It may be because we are cloud based and have to work online. But honestly have no complaints about Centricity

Review Source: Capterra
 

David from Pinnacle Medical Clinic
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

A Gold Price for an Aluminum Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There are many other software options available that work better and cost much less. I would not recommend this software to anyone.

Pros

I started using Millbrook Paradigm and then GE bought it and changed it to Centricity Practice Solution. Most everything one could think of being in a EHR is present and the software has been around for many years.

Cons

GE has a cost for every little thing that is done or added to the software and it is VERY expensive and time-consuming to have in one's office. There are many glitches, freezes, and other problems that never stop happening. I had this software in usage for over ten years and wish I had quit using it a long time ago.

Review Source: Capterra
 


June 2018

June 2018

Used for 10 years but time to move on

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Allowed for easy access to schedule and ease of use when opening up and navigating patient's charts.

Cons

While this software served our office for approximately 10 years, when looking at competitors we had to let it go. The biggest gripe that our office has it that when wanting to have a representative come in to pitch their updated product, they were a no show. Not great customer service!

Review Source: Capterra
 

Abhishek from Motif, Inc.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

A true gem for a providers Solutions. Easy to learn and easier to use. Managing is smooth. Awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I've been using this software from last five months and I must say this is a well built software. I mean all solution all parts of medical billing is included in this software. You can easily prepare reports to track the Accounts cycles. Denial are easy to habdle. And patient information is easy to manage. Filing claim and follow up on time is easy. Interface is so easy that learning is kid's play.

Cons

Sometimes software loses connectivity. But if you have a good strength internet connection it is easy to avoid.

Review Source: Capterra
 

Kirk from Hematology Oncology Assocaites of CNY
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2017

November 2017

Centricity has saved us time and effort in our Billing Department and Daily Posting.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Centricity has helped me get through our daily inventory with payments and deposits faster than ever before. The ease to which we can post and work our checks and denials has given us more time to focus and work on projects within our department.

Pros

Centricity has been the easiest transition to a software I've had. With as many interfaces as we have with other systems, Centricity was able to accept all of them and help us keep our staff highly functional and kept up with all of our daily responsibilities.

Cons

The reporting from within Centricity lacks the customizable reporting we were used to with our previous software.

Review Source: Capterra
 

Bonnie from Greater Washington Orthopedic Group
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Easy to Use Scheduling System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I only really used this application for scheduling, but it was very easy to use and read. Sometimes the colors caused a bit of eye glare, but overall it was a very good system.

Pros

easy to use and read

Cons

coloring is very bright and can be hard on the eyes

Review Source: Capterra