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Mental Health EHR Software


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drchrono EHR logo
 
drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch. Healthcare... Read More
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drchrono EHR is a patient care platform that offers customization at the point of care and on the go. In addition to EHR, drchrono also includes scheduling, billing and patient reminders. It is available on iPad, iPhone and Apple Watch. Healthcare... Read More
 
AdvancedMD logo
 
AdvancedMD is an integrated medical software suite for independent practices. Features include practice management, electronic health records, patient engagement, telemedicine, rooming, reputation management, financial analytics and... Read More
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AdvancedMD is an integrated medical software suite for independent practices. Features include practice management, electronic health records, patient engagement, telemedicine, rooming, reputation management, financial analytics and... Read More
 
Kareo Clinical EHR logo
 
Kareo is a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm... Read More
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Kareo is a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm... Read More
 
Compulink Healthcare Solutions logo
 
Compulink Healthcare Solutions is an integrated hybrid medical solution that provides medical service providers functionalities such as electronic health records (EHR), practice management, revenue cycle management, inventory management,... Read More
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Compulink Healthcare Solutions is an integrated hybrid medical solution that provides medical service providers functionalities such as electronic health records (EHR), practice management, revenue cycle management, inventory management,... Read More
 
A+ DELPHI Psychotherapy Billing Software logo
 
A+ DELPHI32 is an on-premise billing, scheduling, and patient records management system designed specifically for small mental and behavioral health practices. The comprehensive program meets the needs of all types of mental health... Read More
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A+ DELPHI32 is an on-premise billing, scheduling, and patient records management system designed specifically for small mental and behavioral health practices. The comprehensive program meets the needs of all types of mental health... Read More

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The Valant Behavioral Health EHR logo
 
Valant’s EHR for behavioral health offers tools for providers to streamline documentation, increase efficiency, and enhance the productivity of their practice or agency. The fully integrated suite includes secure patient records,... Read More
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Valant’s EHR for behavioral health offers tools for providers to streamline documentation, increase efficiency, and enhance the productivity of their practice or agency. The fully integrated suite includes secure patient records,... Read More
 
EHR YOUR WAY logo
 
EHR YOUR WAY is a behavioral health EHR that can be deployed on desktop and mobile cloud-based devices. The solution covers various aspects of behavioral health including inpatient and outpatient Mental Health and Substance Abuse,... Read More
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EHR YOUR WAY is a behavioral health EHR that can be deployed on desktop and mobile cloud-based devices. The solution covers various aspects of behavioral health including inpatient and outpatient Mental Health and Substance Abuse,... Read More
 
WRS Health logo
 
WRS Health is a cloud-based integrated electronic health records (EHR) solution that offers practice management, revenue cycle management and billing services. The solution includes modules for charting, medical billing, patient... Read More
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WRS Health is a cloud-based integrated electronic health records (EHR) solution that offers practice management, revenue cycle management and billing services. The solution includes modules for charting, medical billing, patient... Read More
 
Medics EHR logo
 
With cloud mobility, the Medics EHR is an electronic health records (EHR) solution that brings clinical charting to practices and groups in many types of setting and specialty, including Behavioral Health, Addiction Disorders and Radiology.... Read More
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With cloud mobility, the Medics EHR is an electronic health records (EHR) solution that brings clinical charting to practices and groups in many types of setting and specialty, including Behavioral Health, Addiction Disorders and Radiology.... Read More
 
RxNT logo
 
RxNT offers a suite of cloud-based solutions including RxNT|EHR, RxNT|eRx, and RxNT|PM. These three solutions are available for purchase in standalone form or within an integrated suite and are accessible on any connected mobile device... Read More
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RxNT offers a suite of cloud-based solutions including RxNT|EHR, RxNT|eRx, and RxNT|PM. These three solutions are available for purchase in standalone form or within an integrated suite and are accessible on any connected mobile device... Read More

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CGM DAQbilling logo
 
DAQbilling by CompuGroup Medical (CGM) is a medical billing and patient scheduling system designed to streamline medical billing. The solution covers eligibility inquiries, claim submission, and payment posting. The system has an intuitive... Read More
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DAQbilling by CompuGroup Medical (CGM) is a medical billing and patient scheduling system designed to streamline medical billing. The solution covers eligibility inquiries, claim submission, and payment posting. The system has an intuitive... Read More
 
InSync logo
 
InSync Healthcare Solutions EMR/PM enables healthcare professionals to provide healthcare that is in compliance with regulatory requirements. This ONC-ATCB certified and CCHIT certified ambulatory EMR and practice management (PM) product... Read More
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InSync Healthcare Solutions EMR/PM enables healthcare professionals to provide healthcare that is in compliance with regulatory requirements. This ONC-ATCB certified and CCHIT certified ambulatory EMR and practice management (PM) product... Read More
 
TotalMD logo
 
TotalMD is a practice management solution suitable for small and midsize practices. TotalMD provides an integrated suite of features that includes e-claim services, patient scheduling, financial reporting, EMR integration and more. The... Read More
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TotalMD is a practice management solution suitable for small and midsize practices. TotalMD provides an integrated suite of features that includes e-claim services, patient scheduling, financial reporting, EMR integration and more. The... Read More
 
Azalea Health logo
 
Azalea Health offers a collection of medical solutions for a variety of specialties. Providing a cloud-based EHR, practice management software, revenue cycle management, and more, Azalea products bring together a practice's medical... Read More
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Azalea Health offers a collection of medical solutions for a variety of specialties. Providing a cloud-based EHR, practice management software, revenue cycle management, and more, Azalea products bring together a practice's medical... Read More
 
ZirMed Ambulatory RCM logo
 
ZirMed Ambulatory RCM is a cloud-based medical billing and revenue cycle management (RCM) suite for ambulatory practices including ambulatory surgical centers, obstetrics, gynecology, cardiology, gastroenterology, ophthalmology and... Read More
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ZirMed Ambulatory RCM is a cloud-based medical billing and revenue cycle management (RCM) suite for ambulatory practices including ambulatory surgical centers, obstetrics, gynecology, cardiology, gastroenterology, ophthalmology and... Read More

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Psychiatry-Cloud logo
 
Psychiatry-Cloud by WRS Health is a cloud-based integrated electronic health records (EHR) solution that offers integrated practice management, billing services, and marketing services for psychiatrists, therapists, social workers,... Read More
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Psychiatry-Cloud by WRS Health is a cloud-based integrated electronic health records (EHR) solution that offers integrated practice management, billing services, and marketing services for psychiatrists, therapists, social workers,... Read More
 
MedEZ logo
 
MedEZ is an electronic health record (EHR) and billing suite suitable for most medical facilities, particularly behavioral health centers and substance abuse rehabilitation programs. On-premise and cloud-based deployments are available. MedEZ... Read More
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MedEZ is an electronic health record (EHR) and billing suite suitable for most medical facilities, particularly behavioral health centers and substance abuse rehabilitation programs. On-premise and cloud-based deployments are available. MedEZ... Read More
 
CAM by Celerity logo
 
Celerity’s CAM is a cloud-based, behavioral health care management solution and electronic medical records (EMR) for chemical dependency and mental health treatment providers. CAM incorporates a variety of clinical features, including... Read More
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Celerity’s CAM is a cloud-based, behavioral health care management solution and electronic medical records (EMR) for chemical dependency and mental health treatment providers. CAM incorporates a variety of clinical features, including... Read More
 
DoctorConnect logo
 
DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interactions with patients. Key features include automated appointment reminders, surveys, reputation management,... Read More
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DoctorConnect is a cloud-based medical solution that helps health care professionals manage their daily operations and interactions with patients. Key features include automated appointment reminders, surveys, reputation management,... Read More
 
DrCloud EMR logo
 
DrCloudEHR is suitable for midsize and large behavioral health, human services and integrated delivery systems. DrCloudEHR is meaningful-use (Stage-2) certified and 508 compliant, and it displays information as needed for intake,... Read More
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DrCloudEHR is suitable for midsize and large behavioral health, human services and integrated delivery systems. DrCloudEHR is meaningful-use (Stage-2) certified and 508 compliant, and it displays information as needed for intake,... Read More
 

FrontRunners® for Mental Health, June 2018

Powered by Gartner Methodology

FrontRunners on Software Advice
FrontRunners Vendors Defined

Take this short survey so we can help you identify the products that best fit your needs.


What Is the FrontRunners Quadrant?


A Graphic of the Top-Rated Mental Health Products

FrontRunners uses real reviews from real software users to highlight the top software products for North American small businesses.

Our goal is to help small businesses to make more informed decisions about what software is right for them. That’s why we engineered FrontRunners.

To create this report, we evaluated over 115 Mental Health products. Only those with the top scores for Usability and User Recommended made the cut as FrontRunners.

FrontRunners-Vendor-Collateral

Scores are based on reviews from real software users.

What’s the Difference Between the “Small Vendor” and “Enterprise Vendor” Views?


The Different Graphics Show Different Sizes of Vendors

Small and Enterprise refer to the size of the software vendor company—not necessarily the size of customers they serve.

We break vendors into two groups for two reasons: It’s a more equal comparison of products, and software buyers have told us it’s helpful.

To determine who’s Small and who’s Enterprise, we look at how many employees the vendors have. All products in FrontRunners, whether Enterprise or Small, are evaluated using the same process.

Each graphic shows the top 10-15 performers for each the Enterprise and Small vendor categories. You can switch views simply by clicking on the version you’d like to see (above the graphic). You can read more in the full FrontRunners methodology here.

How Are FrontRunners Products Selected?


Products Are Scored Based on User Reviews


The gist is that products are scored in two areas—Usability and User Recommended—based on actual user ratings.

To be considered at all, products must have at least 20 reviews published within the previous 18 months, and meet minimum user rating scores. They also have to offer a core set of functionality—for example, charting, order entry, decision support, coding assistance and more—and must explicitly support mental health professionals.

From there, user reviews dictate the Usability and User Recommended scores. Usability is plotted on the x-axis and User Recommended on the y-axis.

You can download the full FrontRunners for Mental Health report here. It contains individual scorecards for each product on the Frontrunners quadrant.

Got It. But What if I Have More Questions?


Check Out Our Additional Resources!

Have questions about how to choose the right product for you? You’re in luck! Every day, our team of advisors provides (free) customized shortlists of products to hundreds of small businesses.

  • Simply take this short questionnaire to help us match you with products that meet your specific needs. 
  •  
  • Or, talk to one of our experienced software advisors about your needs by calling (844) 687-6771—it’s quick, free, and there’s no obligation.

For more information about FrontRunners, check out the following:

  • The “FrontRunners FAQs for Technology Providers,” linked at the top of this page, for detailed answers to commonly-asked questions. 
  •  
  • The complete FrontRunners methodology to understand the scoring.
  •  
  • For information on how to reference FrontRunners, check out the FrontRunners External Usage Guidelines. Except in digital media with character limitations, the following disclaimer MUST appear with any/all FrontRunners reference(s) and graphic use: 

FrontRunners scores and graphics are derived from individual end-user reviews based on their own experiences, vendor-supplied information and publicly available product information; they do not represent the views of Gartner or its affiliates.

Runners Up

Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.

75health
AbelMed
AccuPoint
Advanced Health Management Systems
AirCare
AlphaFlex
AntWorks Healthcare
athenaClinicals
Azalea Health
AZZLY
BestNotes
BlueEHR
BreezyNotes EHR
CareLogic
CentralReach
Cerner Millennium
Cerner Practice Management
CGM Clinical
Chiron Health
ClientTrack
Clinicom
ClinicSource
ClinicTracker
CollaborateMD
Credible Behavioral Health
CureMD
DOCISS EMR
DoctorConnect
Doxy.me
EHR 24/7
EHR YOUR WAY
eMDs
EMRDoc
eNotes
Epitomax
eTHOMAS
eVisit
FreeDOM
HARMONY Medical
Helper
Hushmail
iCouch
IMS for Mental Health EMR
InSync
Intelligent Medical Software
iSALUS EHR
KaleidaCare
KASA
Kipu EMR
Luminello
M2Select
MacPractice MD
MEDENT
MedEZ
MedGre
Medical Mastermind
MedicsDocAssistant EHR
Medisoft Clinical EHR
Mend
Mentegram Notes
MindLinc EMR
MOSAIQ
myAvatar Suite
myEvolv
myInsight
Navicure
Notation Matrix
nTreatment
OpenEMR
Optimity
Optum Physician EMR Suite
Oscar EMR
Outpatient Practice Management
Patient Chart Manager
PatientClick
PatientPop
Penelope
Perfect Care EHR
PIMSY
Practice EHR
Practice Perfect
PracticeSuite
PrimeCare
PsychConsult Provider
PsychReport
Psyquel
QuicDoc Office
QuickPractice
Sigmund Aura
STEPnotes
Teladoc
Therabill
Therap
TheraPlatform
Therapy Partner
TherapyCharts
TherapyMate
TherapyNotes
TheraScribe
ThinkHealth
Titanium Schedule
TotalMD
UniCharts
Welligent
WRS Health

Buyer's Guide

by Lisa Hedges,
Content Analyst
Last Updated: July 13, 2018


Electronic medical record (EMR)/electronic health record (EHR) systems for mental and behavioral health providers have unique features and capabilities specifically for counselors, mental health clinics and group practices. We created this guide to help you understand your options and evaluate the best fit for you.

Here's what this guide will cover:

What Is Mental Health Software?
Common Features of Mental Health Software
What Type of Buyer Are You?
Market Trends to Understand

What Is Mental Health Software?

There are a number of features unique to the mental health field that you'll want to look for in a software system. For example, leading systems offer charting templates for evaluation and the digitization of progress notes, automated coding to ensure highest possible E/M codes and medication and prescription management tools. Additionally, software for psychiatrists, psychologists and behavioral centers often have e-prescribing to electronically generate prescriptions and the proper documentation, and a laboratory request interface to track patient lab results.

Software for mental health professionals is also often referred to as "therapy software." Though the terms are often used interchangeably, "mental health software" tends to connote more robust functionality that may be beneficial for large practices or clinics, whereas "therapy software" may include more basic functionality that is sufficient for solo practitioners.

Common Features of Mental Health Software

When selecting a mental or behavioral health EMR, providers should consider other features necessary to improve efficiency and care at their agency or facility. For example, some psychiatry electronic medical records allow you to create and store custom, reusable notes in a database for quick retrieval during a patient encounter. Others will need administrative features like a calendar application or patient scheduling system for clinical appointments.

Billing analytics in Kareo

Billing analytics in Kareo software

Here are some of the capabilities to consider:

Workflow management Make sure your system facilitates point of care and supports, rather than interferes, with your opportunities for direct patient interaction, thus supporting the way you do business.
Advanced note management Mental and behavioral health specialists may need to access their old notes quickly to review previous sessions. Behavioral health electronic health records software should allow for easy retrieval and viewing of the notes and assessment in multi-axial format.
Specialty EMR templates Specialty psychiatric SOAP notes templates include anxiety, depression, delirium, mania, psychosis, eating disorders, addiction, personality disorders, suicide and more. Providers can use the pre-existing templates or, if desired, customize them even further.
GAF charts Monitor the severity of mental or behavioral factors with a graphical depiction of ongoing progress, rating the social, occupational and psychological functioning of a patient through Global Assessment of Functioning (GAF).
Specialty ICD-9 billing & coding Many mental and behavioral health specialists have needs unique to their practice, depending on their area of focus. A strong solution will provide detailed billing support without the clutter of additional codes you don’t need.

What Type of Buyer Are You?

There could be several reasons why a mental health medical practice is seeking EMR software:

Moving from paper to digital records. Many practices are practically buried in paper charts. By moving to a digital system, these offices can reduce clutter and increase accuracy.

Replacing outdated systems. A common complaint from software buyers often refers to the age of a system and it’s inability to perform as quickly or efficiently as newer applications. Other reasons: some older systems are no longer supported by the vendor, and new systems are likely to have updated features to meet federal requirements.

Integrating applications into one system. Double entry into various systems that perform different tasks wastes a lot of time. Practices seek more integration of software, and many modern systems offer combined applications or the ability to connect different systems together.

Market Trends to Understand

There are several trends happening in electronic medical records for mental health and psychiatry software. Here are a few you should consider as you select a product and vendor:

  • ONC-ATCB certification. Perhaps the most significant trend in psychiatric software and mental health systems is the U.S. government-backed move towards electronic medical records (EMR) adoption. A major component of the American Recovery and Reinvestment Act (signed into law by President Obama in 2009) is the Health Information Technology for Economic and Clinical Health (HITECH) Act, which offers a “carrots and sticks” plan for medical offices to adopt mental health electronic health records. Qualified practices can earn up to $44,000 in reimbursements in the form of increased Medicare and Medicaid premiums. To qualify, mental and behavioral health professionals have to show “meaningful use” of ONC-ATCB-certified mental health EHR software.
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  • Guidelines for Stage 2 of HITECH were announced in early 2012, and the deadline for physicians to become meaningful users was set for three years later. Those that fail to qualify will face decreased Medicare and Medicaid payments. For those evaluating mental health software, one major deciding factor should be whether it’s certified or not.
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  • Mobile device support. The number of doctors and medical professionals bringing their mobile devices to work and accessing data on the go—via smartphones, tablets etc.—is growing. Psychology practice management software and psychiatry EMR software vendors are responding by offering more support for wireless devices. Some are even offering native apps for various operating systems (Apple, Android, Windows). When evaluating mental and behavioral health EHR software, consider what you’ll need in terms of mobile support.
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  • Software as a Service (SaaS). The number of buyers interested only in Web-based EMR mental health systems is climbing at a steady rate. As cloud computing catches on in other industries, it is emerging quickly in healthcare as well. Common reasons for behavioral health software adoption include remote access, lower upfront costs and reduced IT burden. Also, developments in HIPAA compliance, data security and encryption, server reliability and data backup make Web-based behavioral health electronic health records viable alternatives for mental health practices.

Free Download:
Mental Health Software Pricing Guide

Free Download:
Medical Software Buyer's Toolkit

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