PayDC Chiropractic Software

3.71 / 5 (45)

About PayDC Chiropractic Software


PayDC Chiropractic Software is an integrated EHR and Patient Management system that offers practices an end-to-end patient care solution. With PayDC's intuitive, automated workflow, practitioners can reduce administrative tasks and overhead. The solution automatically links PayDC's SOAP Notes and Exam module to the Compliant Care Plans, shortening the time required to generate patient records for reporting and auditing.

PayDC Chiropractic Software modules include automated SOAP Notes and exams, patient scheduling and care plans, billing and insurance verification, with an integrated electronic file cabinet and merchant services. With an interactive interface, practitioners and office staff can navigate from one screen to another in few clicks. The patient dashboard provides a customizable "To Do" lists that can be defined and utilized according to the practice's existing procedures.

PayDC Chiropractic Software offers a web-based architecture on a monthly subscription. The solution is recommended to practices seeking an affordable, compliant web-based system.



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Supported Operating System(s):

Windows 7, Windows Vista, Web browser (OS agnostic), Windows 8

45 Reviews of PayDC Chiropractic Software

Average User Ratings

Overall

3.71 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(17)

4 stars

(9)

3 stars

(10)

2 stars

(3)

1 stars

(6)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 45 reviews

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March 2016

Sunny from Refit Physical Restoration

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

March 2016

Great software, Easy to use, Amazing integration with billing, Time Saving

Pros: Easy Documentation Easy to learn Better integration with scheduling and claim generation report Integrated billing and clean claim Most efficient system Get paid on appeal and saved from audits. Quick and easy notes. Customizable, Time saving and Compliance I am the Physical Therapist and have been running multidiscipline practice from approx 2 years. I switched from Web Pt to Pay Dc. To be honest It was the best decision I have ever made. The software is easy to learn. Document is very effective and saves lots of time in claim generation and submitting to insurance company. The software is very customizable and every provider can make their own flow of documentation which is very easy to create care plan and SOAP notes. The best thing I like is it is very compliance and you can run various practice analysis report in seconds which as a private practice owner we want to do all the time to see how effective the practice is. The don't charge you unnecessary for extra admin provider and always work with you to help your practice more efficient. I understand technical support was not great but lately it is very effective. David Klien is one of the best person I ever met who knows what he is doing and talking about. He is always available to help you with any issues you have with software and he also involve personally for any audits you have to help you out. He is not only co founder of it but also compliance office and knows more than any software company about billing and coding. He always speaks in conferences and APTA NJ group how to become more compliance. The software also has reminder appointment to go as well they are working on developing to send text messages too,. .. In short If you want to be more efficient in private practice not matter you are DC, PT or Acu I would strongly suggest this software. I would give 10/10. Cons: Don't find any yet but only thing I feel it it doesn't work on Mac but you can still have parallel and have it on.

Response from PayDC Chiropractic Software of

Replied March 2016

Thanks for the kind words, Sunny! Sincerely, Craig Scott, CEO

November 2016

Anngelic from BackBone Wellness Center

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

November 2016

Software experience

I am very pleased with the ease of use of this product. I like the accounting features in regard to posting and balancing of patient ledgers. The only recommendation that I have is in regard to reporting. There are reports that can produce a patient list by carrier, service dates or demographic criteria. The product allows you to export a patient list to excel but you cannot set parameters and sorting has to be done on the excel spreadsheet. Way to many steps for something that should be a click and generate option. Otherwise, very happy with this product. Customer Service and Tech Support are TOP NOTCH!!! Always a quick response, even if the issue can not be resolved immediately.

Pros

The accounting features and the ease of claim submission.

Cons

The inability to generate patient lists based on criteria such as insurance carrier or self-pay status without having to export to Excel.

March 2016

Sunny from Refit Physical Restoration


Ease-of-use

5.0

Functionality

5.0

March 2016

Great software......Time saving......Easy to lear....Get paid Faster..

Pros

Easy Documentation
Easy to learn
Better integration with scheduling and claim generation report
Integrated billing and clean claim
Most efficient system
Get paid on appeal and saved from audits.
Quick and easy notes.
Customizable, Time saving and Compliance

Cons

Don't find any yet but only thing I feel it it doesn't work on Mac but you can still have parallel and have it on.

July 2016

Kristen from Natural Spine Solutions

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

July 2016

Unfortunate story. Wish I didn't have to

I am so sad to review this product this way but after a long fought battle we are finally at our wits end. Over 2 years ago we got PayDc and for almost a year the customer service was attentive and helpful. In the more recent year and a half we have experienced little to no response from customer service when issues come up. I have been emailing them regarding a payment glitch for about a month now with no response. Unfortunately we will be switching, probably to chirotouch as they now have very flexible payment options. :(

Pros

Relatively easy to use software

Cons

Customer support does not respond promptly or at all sometimes

May 2015

Hope from North Texas Spinal Health and Wellness

Review Source: Capterra


Ease-of-use

2.0

Customer support

2.0

May 2015

PayDC

Software works fantastic for back office, creating claims to submit to insurance and . The rest of PayDC is functional but not efficient. Very fragmented and information does not feed other platforms to populate useful information and basic reports to track patients and financials. Meaning multiple re-entry of the same basic information and filling out insurance info does nothing to provide the patient with a estimate of cost for treatment. We have to use excel for all financials and estimate of benefits for the patient. CLICK yourself crazy trying to use this for practice management software. We also have to use a third party to provide a financial status report to track where we are to date , monthly, annually. When PayDC goes down it's usually after 5 EST and you can't get anyone to return calls or email. Need another software to manage to business side of your practice.

Response from PayDC Chiropractic Software of

Replied March 2016

At PayDC, we are consistently upgrading our cloud technology platform to provide the most robust and reliable system performance. In addition, we are regularly enhancing our software application by responding to the direct suggestions of our users. Our EHR-certified software is fully integrated and highly customizable to meet the needs of different practices with appropriate user training. Our brand new, industry-leading D2P (¿Direct-To-Payer¿) billing platform puts your practice virtually online with payers so that you will be able to know the exact status of your claim at any point in time. This saves you time and money, reduces preventable errors, and and will increase the profitability of your practice. Our Customer Service team is available to meet our clients¿ needs Monday ¿Friday from 9am ¿ 6pm EST. Sincerely, Craig H. Scott, CEO

July 2017

Vincent from Honest Chiropractic

Company Size: 2-10 employees


Ease-of-use

3.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

July 2017

Overall positive.

Pros

Product was excellent in helping me stay compliant with my notes. Many tutorials offered in the subject compliance and after a Blue Cross Blue Shield audit was happy not to have to pay a dime back.

Cons

It is very difficult to make any changes to the care plan template. I also found that occasionally only a small portion plan templates were available. I had not used the billing service because the office outline clearinghouse with the option of free was a better choice.

September 2017

Carrie Ann from Swede Family Chiropractic

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

September 2017

PayDC is on point! They handle every question and concern quickly, efficiently and always friendly.

Ease of use, easy to teach - the information is at your finger tips.

Pros

I love that PayDC is user friendly. They have a very knowledgeable staff that is there to help guide you and point you in the right direction. I love their FREE TRAINING and FREE WEBINARS, too!

Cons

I dislike Updating during business hours. Although its not frequent and happens for a short period of time it slows the use of the program.

January 2017

Andrew from Route 15 Chiropractic Center

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Every Chiropractor Should Have This Program

In the current insurance environment of pre and post-payment audits, it is imperative that each practitioner protects themselves with bulletproof documentation and record keeping. This program is the answer to that challenge and I have to say that having an authority as the key developer of the software is like having a star quarterback on your team. The ease of use, thoroughness of documentation detail, and excellent and friendly customer support have made my experience with PayDC extremely positive and has brought back the joy and confidence in my practice that was threatened by today's insurance and medicolegal requirements and penalties. This lets you go back to focusing on treating and healing patients instead of worrying about your notes. I highly recommend this program to every DC .

Pros

Ease of use and accuracy of documentation options.

September 2017

Dr. Justin from Georgia Centers for Spinal Health and Wellness

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Great! Professional! Easy to use! Fast! Reliable!

Pros

I've used PayDC since my 1st day in practice 7 years ago. They consistently improve on an already great product. It is fairly priced and support is always there for any issue or help navigating the system.

Cons

I would love to have compatibility with Macs and iPads but that is really the only picky thing I could suggest.

March 2014

Don from Collegedale Chiropractic


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

March 2014

Great product. Great company.

Pros

I have been a client of PayDC since November 2011. I was very nervous to move into the EHR realm, but this software and this company made it easy. I was well-trained by the staff, and when I did the switch, it was seamless. I got great support and have not looked back. The company is very responsive to suggestions, as I have seen several things added after taking the time to give feedback. It literally takes me less than a minute to update a patient's record on a regular visit, yet I am in compliance, have a professional record of the visit, and have the appropriate codes ready to be filed. Everything is able to be personalized, and once the templates are completed, the notes reflect your thoughts and are done in your style. With this software being cloud-based, there is no expensive, upfront cost or monthly storage fees. It is affordable and simple, and it covers all the necessary bases for a great note. I highly recommend you give it a chance before spending major dollars on some of the other products in the market. PayDC does the job and more.

Cons

No complaints with this company. I have been satisfied.

September 2017

Heather from Fischer Health & Rehab

Review Source: Capterra