About Practice Fusion

Founded in 2005, Practice Fusion offers a cloud-based EHR that includes a suite of integrated features like charting, e-prescribing, patient scheduling, lab and imaging integration and more. Additionally, practices can qualify for CMS incentives, as Practice Fusion is fully certified.

Since the solution is cloud-based, users can access the system on their iPad EMR interface, which was developed to be touchscreen optimized, allows users full access to appointments, records and charting during the patient encounter.

Practice Fusion provides templates that can be customized to match the workflow of a practice, and it is designed to support a variety of specialties such as cardiology, dermatology, physical therapy, mental health, internal medicine and man...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

383 Reviews of Practice Fusion

Average User Ratings

Overall

3.69 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

3.5

Functionality

3.5

Ratings Snapshot

5 stars

(114)

114

4 stars

(129)

129

3 stars

(73)

73

2 stars

(31)

31

1 stars

(36)

36

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 383 results

April 2018

Latrice from Advanced Healthcare Center

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

I've been using Practice Fusion for a little over a year and I'd have to say it's so easy to use.

The benefits greatly outweigh the disadvantages. I always have a peace of mind using this software with every use. I never have any issues logging in and if was to ever, resetting password is super easy. You have the option of resetting through a simple text to your phone or email with a 6 digit code to reset password. You can also access this software from anywhere in case you may need to adjust the schedule during non business hours.

Pros

What I like most about this software is the navigation. Out of all the other EHR softwares, I grasp quickly to the ease of use. I like how the schedule, charts, task, messages etc. are layed out. It's a great EHR for first time Medical staff such as Medical Receptionist and Medical Assistants.

Cons

Well no EHR software is perfect but I can honestly say that the only thing I wish could be better is how to search for patients by previous encounters.

October 2019

Maulik from National Interventional Radiology Partners

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

2.0

Functionality

3.0

October 2019

Practical for Small Offices

It's a great product for a single or 1-2 provider group. Anything larger and you'll need a better EHR/EMR product.

Pros

The ease of use. Practice fusion was very easy to learn and use. I set this product up for a single-provider practice in a quick transition from Athena. I didn't have to sit for hours training the provider on how to use PF as it's very easy to use on a daily basis.

Cons

Lack of features. The ability or lack there of to manipulate templates, create documents, receive faxes, lab results, etc. You had to set it up with only the providers that integrate with PF.

Reasons for Choosing Practice Fusion

The price. At least at that time, it was free to use.

June 2018

Elizabeth from Dr. Elizabeth Fisher, LLC

Company Size: 1 employee

Industry: Mental Health Care

Time Used: More than 2 years

Review Source


Ease-of-use

3.0

Value for money

5.0

Customer support

3.0

Functionality

2.0

June 2018

Not a Good Choice for Mental Health Professionals

This software often felt way too busy and clunky for my needs. I started shopping for software specifically made for mental health. I test drove a bunch of new software programs. Simple Practice was my choice. It does everything I need at a price I can afford. It is also very simple and intuitive by design. I can accept credit cards and conduct HIPPA-secure tele-sessions through the site. They offered an easy way to do mental status exams and treatment plans. Not so in Practice Fusion.

Pros

It allowed me to use it at no charge for many years. This was helpful for me as a solo practitioner with high overhead costs.

Cons

This software is not built with mental health in mind. There is no way to customize the interface for the specific needs of my occupation. There were a lot of annoying pop-ups that I had to deal with that did not apply to mental health providers. The most frustrating thing was attempting to work with the calendar. It was impossible to review my schedule on my mobile phone because the calendar was not optimized for mobile. Another feature that did not work well was the client search feature. No matter how many times I would type in certain clients' names, the search box would not recognize or find the client. Also, there was no quick way to add a client unless I had all of the pertinent client data on hand. Most solo MH providers are wearing all of the "hats" in the practice and are trying to schedule new clients during the one or two minutes they have between sessions. Sometimes all we have to go by during that time is a name and contact number. My biggest complaint is that client data cannot be exported via CSV or Excel format. This is a big issue when you have to change software.

April 2020

Dr John from Non-Force Chiropractor

Company Size: 1 employee

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

April 2020

A very good value for your investment.

Practice Fusion was my first introduction into the world of Electronic Health Records. It provided a very helpful in transitioning my non-force chiropractic practice from paper files to electronic records.

Pros

Easy to navigate, the opening page shows an efficient overview of my practice beginning with my last patient encounter. Easy to create customizable templates that relate to my unique non-force chiropractic practice. Easy to find individual patient data with a minimum of clicking.

Cons

Customer Support was spotty and long wait times common.

Reasons for Choosing Practice Fusion

One of my patients who has been a successful EHR Programmer for a major San Francisco hospital suggested that I try Practice Fusion. I am very grateful of his recommendation!

August 2019

Andrea from Integrity Bodyworks LLC

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

2.0

August 2019

Not suitable for Clinical Massage Therapy Practice

We were searching for software to keep digital medical records, and also to keep printable SOAP charts for our medical massage therapy patients. There were many extraneous features not applicable to our practice that drove our choice to go to a different software suite.

Pros

The interface is easy to read, landing pages easy to navigate. The colors pop, the menus easy to get through.

Cons

It was not appropriate or useful for our practice. We are a medical massage therapy practice, but we do not take patient vitals, etc.

Reasons for Choosing Practice Fusion

This software came with the office ally suite, we tried it out for six months and it was not useful. The SOAP charting was useful but the need to navigate through inapplicable menus was wasteful of time.