About RevolutionEHR

RevolutionEHR is a cloud-based electronic health record (EHR) solution built specifically for optometry practices. RevolutionEHR includes a complete EHR, medical billing, patient scheduling, medical accounting and a picture archiving system. RevolutionEHR also offers a personal health record for patients, allowing them access to appointments, billing, prescriptions, and other important information.

RevolutionEHR is 2014 ONC-ATCB certified and comes with a built-in FDA medication database. The practice management feature helps practices to manage scheduling, billing and accounting. The solution can also be used to handle claims submissions, store medical records and manage documents, among others. A personal health record portal for patients enables them to tr...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

113 Reviews of RevolutionEHR

Average User Ratings

Overall

4.49 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(72)

72

4 stars

(33)

33

3 stars

(1)

1

2 stars

(3)

3

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 113 results

October 2017

Darcy/April from sarnia family optometry

Verified Reviewer

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

October 2017

This is my first experience with "paperless" records- wholly an excellent, easy to use product.

quickly keep track of inventory, check the schedules, use anywhere there is a reliable internet connection- I've been on vacation and been able to help staff answer questions and complete records. Its a reliable work horse.

Pros

The ease of use in record taking- with training and familiarity, it became second nature within a few days. Its even better once patient's return for their repeat exams in subsequent years. I'll use the phrase, "How did I get along before this?" I love how much more complete I can make the record- recording even more detail than I did with paper records. I highly recommend this product, but, its going to cost you.

Cons

The inability to easily take a previous report (for eg. Diabetic reports to physicians), transfer it forward and just modify the date and few particulars. Also, the inability to easily reorder the same contact lenses, but with the updated rx- the current system requires the entire order to be started from scratch again. The drawing feature is unwieldy.

August 2020

Julie from Foster Eye Care

Company Size: 2-10 employees

Industry: Mental Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

RevolutionEHR

One of the best things I’ve encountered so far was the helpfulness of staff from the device transfer team (specifically Paul). He has gone above and beyond my expectations and has been extremely easy to work with.

Pros

I really like how you can customize everything to make flow more efficient.

Cons

Calendar system. I wish you were able to look at more than one day at a time. A full week overlook would be very beneficial

Reasons for Switching to RevolutionEHR

Poor response from company and unable to access help when needed. Continuously get knocked off system.

January 2018

Karen from Sun Valley Family Optometry

Company Size: 2-10 employees

Industry: Medical Practice

Time Used: Less than 12 months

Review Source


Ease-of-use

2.0

Functionality

2.0

January 2018

not responsive to how I want to practice

I work part time at the office where I use Revolution, and I would not have it in my office. Perhaps I would feel differently with additional training (I had about 30 minutes to show me a few of the features). But I don't think so, reading back over my "cons" list.

Cons

1. About 9 clicks required to print a glasses Rx, after the Rx is entered. Why so many? 2. Does not have newer contacts in the data base, and will not allow me to enter them manually. Have to hand write rx's and scan them in. Can't list trials dispensed either, for the same reason. 3. When data is entered using drop down boxes, and a diagnosis is indicated (e.g. kerititis) only refractive diagnoses are in the final list. Very difficult to add diagnoses. Cannot just type in an ICD 10 code manually. It has to be found in Revolution's list, which simply is not sufficient. 4. Some of the choices are just plain silly. E.G. under cover test, ortho is listed as "no motion", and ther is no phoria listings, only tropias. I have to write in "notes" if there is a phoria. And there are many more examples. 5. Only one spectacle Rx is allowed. I haven't figured out a way to write additional Rx's such as computer glasses, or other special use rx's. "Near refraction" can't be brought forward for reading glasses. Split adds are not allowed. 6. Occasionally I have added screens and later had the screens and all the data entered to inexplicably disappear. When you have an exam turn up blank, when you remember writing notes, chief complaints, etc., it is infuriating, and dangerous for patient care.

October 2020

Melanie from Depoe

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

October 2020

Not the best

I would not recommend this software to a first time EHR user , however once you have used this software it easier to Navigate others.

Pros

The thing that I liked most about using this software was the ease of contacting a customer service representative.

Cons

The thing that I like the least about using this software was that it is not user friendly. It takes lots of practice and time to learn to do simple tasks.

June 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2019

Able to Work at the Office or Home

I love Revolution compared to other software programs I've used in the past.

Pros

It is cloud based. I like being able to access it from my home as well as the office. I like the fact that there is extremely little down time. Previous software programs I've used would go down on a fairly regular basis, leaving the office with zero access to patient information and charts. I love the chat feature that is available immediately when I've needed assistance from customer support. There is no calling, leaving a message, and waiting on a return call when needing assistance with something.

Cons

It has been difficult for me to learn how to build specific reports. I always have to ask for assistance when creating new reports.

Reasons for Choosing RevolutionEHR

Good reviews from current users.

Reasons for Switching to RevolutionEHR

We wanted a cloud based product.