DonorView vs StarChapter Association Management

DonorView has 64 reviews and a rating of 4.45 / 5 vs StarChapter Association Management which has 425 reviews and a rating of 4.33 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.45 / 5 (64)

4.33 / 5 (425)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

August 31, 2020

September 4, 2020

Pros/Cons

  • Pros

  • The user interface is really easy to navigate. The company support is excellent and all questions/training is dealt with in under 24 hours.

  • DonorView has been wonderful-- the customer service is some of the best I've ever encountered and the platform is exactly what we were looking for.

  • Cons

  • Some aspects are not intuitive. After struggling to figure how to do various tasks, we have found the help support to be quickly responsive, though.

  • The email functionality is good, but not as user friendly as Constant Contact. It's worth it though, having all of our databases in one system.

  • Pros

  • Support is very good and very user friendly to use.

  • The software is fairly easy to navigate and the customer support is fantastic!

  • Cons

  • The only negative is that the new version was rolled out before the documentation was ready. But the system is so intuitive that it wasn't an issue.

  • The setup is difficult for me but I can always count on support for assistance

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux