About i4a AMS

i4a AMS is a cloud-based association management solution designed for trade and professional associations of all sizes. It offers chapter management, fundraising management, committee management, email marketing and member portal within a suite. 

i4a AMS features content management which allows website admins to publish content on their websites. Users can also define access permissions for website content based on groups and subdivisions.

i4a AMS offers database management for association information such as applications, renewals, meetings, registrations, forms and member directories. Users can also manage image libraries, resource directories and certifications using member information from the database.

The solution also offers e-comm...


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Supported Operating System(s):

Web browser (OS agnostic)

15 Reviews of i4a AMS

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(0)

0

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

February 2019

Amber Elaine from COUNCIL OF COLLEGES OF ARTS & SCIENCES

Company Size: 2-10 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Ideal association management software

Pros

i4a allows us to do so much, despite being an office of just 2 FTE. We have hundreds of universities in our association, with thousands of individuals engaged. The software allows us to provide a professional website, register participants for our workshops and meetings, easily remind members about membership renewal, and now also integrate with an online community platform (and a lot more). The help ticket system works great and the i4a team is knowledgeable and professional.

Cons

There hasn't been anything not to like; I've used much more expensive, custom-built solutions at other organizations and this is easier to use!

June 2017

Gayle from Council of Colleges of Arts & Sciences (CCAS)

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Our non-profit uses i4a for all aspects of our organization-website; member database; finance, sales

It's a one-stop shop for all of our needs and organizes our membership database, our membership renewals, our financials, our sales, our meeting registration needs and our website!

Pros

For the most part, the software is intuitive and comes with detailed wiki instructions as well as personalized support (for a monthly fee -- well worth it) for all aspects of the software package. The Support team responds immediately and will even conduct telephone training with your staff. They are professional, knowledgeable, competent and they are like an extension of your team! Additionally, i4a does not "sleep on the job" and is continually improving the software based upon customer feedback. The roll-out for new initiatives in announced well in advance and with a complete review of new features along with instructions. The reliability of our website is extraordinary! In the six years that I've been here, the number of times the website has gone down is fewer than you can count on one hand. Their system notifies them of any problem and they resolve the issue before I'm even aware that it has occurred. I have never received a call from a member notifying me that our website was down.

Cons

A caveat to these comments is that I am almost 65 years old and came to my current position at the age of 58. Previous to this, I had no experience managing a membership database, managing a website, and creating registration forms as well as forms for selling products. That being said, working within the i4a software system is relatively intuitive; however due to the complexity of the multi-faceted software, inevitably I've run into snags. When that occurs, I can navigate through the system either using written instructions provided on the wiki or submitting support tickets for individualized assistance. There is a monthly fee for the Support service and it is well worth it! The i4a technical support team becomes like one of your own staffers!

February 2017

Adele from NARTS: The Association of Resale Professionals

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2017

i4a is a Key Part of our Business Success!

We have been with i4a since about 1996. We were one of the first Associations to process membership apps and meeting registrations online. At the time most Associations had links to printable forms which had to be filled in and mailed with a check. i4a made it possible for us to be on the cutting edge. i4a is a company I trust because they are always updating their equipment and processes. I am able to be in complete control of our Website and their system makes our site very professional, in both looks and functionality. Their customer service is exceptional. I always get a quick response to any support questions/issues I post and their entire team is very helpful and knowledgeable. I have worked with many of the team for a couple of decades. It always helps to have continuity. We have completely updated our site a couple of times and their team always worked closely with us for a smooth transition, and each time we were thrilled with the results and upgrades. Thank you Donald Rome and team for making NARTS function and look so good!

Pros

We like everything about this software. It help our business function at our best.

Cons

I can't think of anything we don't like.

October 2019

Karen from NY Chapter ACP

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Great Support

I have been working with I4A for many years, mostly as support to other staff. I am getting more involved with content and learning the design features. The support staff at I4A is extremely knowledgeable and helpful. the reps are excellent source of instruction also.

Pros

We have used I4A for over 10 years for our website and Call for papers module. It has streamlined my activity with getting papers submitted and updating forms and surveys.

Cons

Getting use to all the features, still have not learned them all yet.

August 2019

Tamara from GMP

Company Size: 11-50 employees

Industry: Executive Office

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Functionality

3.0

August 2019

Its ok for low budgets

Pros

Im not a fan of this AMS however, since Ive been using it for more than 3 year I came to terms with all the things it doesnt have to offer. I wouldnt recommend it to anyone whos looking for a new solution. But if your budget is low, you can give it a try.

Cons

Very limited functionality, not user-friendly, takes a lot of time to do one-click operations. On a positive side, their support team will assist with your issues but once you exceed your contracted hours, youll be billed for any extra work and its not cheap.