About MemberNova


MemberNova is a configurable cloud-based software platform designed to help non-profits and associations monitor member engagement, manage membership experience and track growth through task automation and communication tools.

MemberNova’s Engage module allows members to connect with peers through a mobile-based, private social networking platform. Users can share discussions, content, documents and events. Self-service functions include managing subscriptions and renewals, profile updates, payment of dues, registration for events, product purchases and donations.

MemberNova’s Grow module encapsulates the recruitment, intake and onboarding process through web presence management, lead capture forms, drip campaigns, workflows and integration with other modules. Workflow automations can be configured to fit an association’s needs. MemberNova can manage multi-chapter, organizational memberships, sub-accounts, company representatives and hybrid models. Analytics and dashboards provide insight across all modules.

Phone, email, online help desk and chat support are available. Pricing is per month.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

3 Reviews of MemberNova

Overall rating

5.00 / 5 stars

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November 2017

Brian from Water and Sanitation Rotary Action Group

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

MemberNova is a great platform for your membership organization

I'll add that I've worked with this company on a couple of their platforms. In each and every case they've been a pleasure to deal with. They're honest, up front, and they deliver.

Pros

MemberNova gives us a great way to manage our members, from communications to membership renewals. The customer service is fantastic. They're very responsive and friendly. Just a great organization to work with.

September 2017

Tabitha from 3B District Court MCAA Association

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2017

We are very satisfied with Member Nova for our Association needs. It's been a great asset for us!

Pros

The ease and convenience of using the software. It doesn't require a "techy" individual as it is very user friendly. We are able to do so much more online/paperless features and reach individual with annual conference information.

Cons

We would like to see a App available for the Member Nova as there is with the Club Runner platform.

October 2017

Maruta from A+ College Consulting LLC

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2017

Wonderful customer service!!!

It centralizes all of our organization information and communication.

Pros

The amazing customer support! Our MemberNova contacts have gone above and beyond to make sure that we are happy with our software and service. They are super patient, answering all sorts of questions, and are quick to address all of our concerns. Our networking group Women's Business Group Connects is thrilled to use this software now for our organization! We couldn't be happier!

Cons

Not everything is intuitive. That said, once you learn how things work and have done it once or twice, it is very easy and super fast to use.