About Datadog

Datadog is a network monitoring tool that helps companies gain visibility into application performance. The software provides an overview of a product to a single SQL query and correlates app performance or errors with infrastructure metrics and events.

Datadog can help identify performance bottlenecks in code or infrastructure, and monitors hosts or containers. The platform can automatically trace requests across multiple libraries and frameworks, and enables auto-instrumentation to collect spans from frontend to backend. It collects performance data from infrastructure components like Redis and Elasticsearch, and offers integrations with web frameworks like Django, Ruby on Rails and Gin.

Datadog provides real- time dashboards with mix-and-match metr...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Unix, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

102 Reviews of Datadog

Average User Ratings

Overall

4.57 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(63)

63

4 stars

(35)

35

3 stars

(3)

3

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 102 results

September 2019

Mauricio from Thirdlove

Verified Reviewer

Company Size: 201-500 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

September 2019

Great platform for logs analysis and cloud monitoring

Choosing to use Datadog made my work so much easier to accomplish. The logs analysis is one of the best thing that I can have in order to monitor my projects performance and health. This tool performs well and it is really useful. Real time logging works well. Definitely a must have.

Pros

I think that the best features that Datadog has is that you can track and follow logs in real time, something really important to have if your project is live. I like the idea of creating custom views of sets of logs (with custom filters, data parsing and a lot more) and that you can share them with your team.

Cons

It is a bit complicated to set for the first time. Is not quite easy to use or know at first about all the available features that Datadog has. Interface is tricky and can be a blocker sometimes. Following that, if your fields are not mapped in the right way, filters are not that useful.

August 2019

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

August 2019

Analytics tool which helps customers and users always get the product you want them to get

Overall, having Datadog monitor our apps' performance and customers/users' pain points is invaluable. It's an amazing tool which lets us identify bottlenecks and better serve our users. Although the initial learning curve of utilizing Datadog's plethora of data analytics tools is steep, it's well worth the effort and price as there is much value to the metrics Datadog provides.

Pros

Datadog is probably one of the most notable analytics tool out there for large companies. It's easy to track users' flow in terms of what routes they're hitting, when they hit a snag and 404, or other metrics like how performant certain requests are which allows us to identify bottlenecks and get rid of them immediately.

Cons

There is a steep learning curve I will say with this software and needs an expert to help lead tutorials or sessions to get the ball rolling with new tool users. Although there are many built in functionalities and easily customizable features, it can be overwhelming and hard to pinpoint exactly what type of analytics you're looking for. It's one of those softwares where you have to play around with it to get the stars to align and find a model or metric that works best for your customers and use cases.

Reasons for Choosing Datadog

Datadog seemed to be more data intensive and specifically geared towards products like ours which really relied on app throughput, performance, and availability. Getting our product straight to the user, in a quick and efficient manner, is our priority and Datadog helps clear any blockers or issues that gets in the way of that.

September 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Functionality

5.0

September 2020

A robust, but complicated tool.

We primarily use DataDog as a monitoring and communication tool. Alerts are sent out daily to a wide variety of users and non-users to keep them up to date on what is happening, when it happened and when it was recovered.

Pros

It has a great UI feature. It offers a variety of integrations with other third party software. Communication e-mail reports are valuable, even to non-users of the tool.

Cons

It can get very expensive to use and can be extremely complicated to use. There is a steep learning curve to try to get users up to speed with the needed functionality of the tool.

September 2017

Dmitry from Trucker Pat

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

September 2017

It looks very sleek but default integrations won't show you much, so a lot of customization needed.

It allowed us to jumpstart our monitoring. But in the end we had to switch to a different SaaS provider, even though it costs little bit more, and it's not so well known and widely marketized.

Pros

I liked it very much. So nice to have that event stream and subscriptions. And it's very easy to share your findings with colleagues.

Cons

Default setup is just empty. These plugins they list as available will give you only so very basic info, that it's totally worthless. We had to write our own plugins for each and every service and part of our system. And the support team ignored my questions regarding future improvements in Kubernetes plugin.

September 2020

Hassan from iCompaas llc

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer & Network Security

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Functionality

5.0

September 2020

All in One Cloud Security Solution

It's really helpful to monitor your development and production environment under one platform provided you know how to configure it effectively.

Pros

The vast no of integration you can do with your cloud, whether its AWS Azure or Google, is phenomenal. The pre installed dashboards really help to set it up quickly. The notebook feature is quite useful too, if you are not ready to spend much on dashboards. Overall, nice all in one solution to capture logs from cloud and analyze them.

Cons

The metric creation process is not very easy. If you want to create metrics from logs, it gets more complicated.