Datadog vs Kaseya VSA

Datadog has 102 reviews and a rating of 4.57 / 5 vs Kaseya VSA which has 181 reviews and a rating of 4.06 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.57 / 5 (102)

4.06 / 5 (181)

Ease-of-Use

4.0 / 5

3.5 / 5

Value for Money

4.0 / 5

3.5 / 5

Customer Support

4.5 / 5

3.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

September 29, 2020

August 4, 2020

Pros/Cons

  • Pros

  • The dashboards are very clear, it helps us to look for errors in our apis easily. Apart from that, it is great that you can create custom dashboards

  • The implementation is easy. Let you know in real time if your server is down or is failing. The best tool I found. It's always sending mails when the server fails in any way.

  • Cons

  • The usability could be improved in some areas, the custom dashboard features are powerful but the syntax can be hard to work with.

  • Datadog is not very easy to use at the beginning and it needs a little bit of investigation but it is worth to learn it.

  • Pros

  • This is the most robust RMM out there, period. Their support is great and responsive. The depth of configuration and customization is unparalleled.

  • Tons of features. Price is where it needs to be. Has great capability.

  • Cons

  • The learning curve can be steep, and given that the tool is so robust, it can be overwhelming to lower level technicians. However, I think this is mitigated by the available training.

  • Functionality wise, I have no complaints. However, in terms of UX, it looks a little dated. Perhaps the interface navigation can be improved.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux