DonorStudio Software
DonorDirect provides faith-based ministries and nonprofits organizations with robust, intuitive fundraising and donor management solution that was designed for their unique, specific needs.
DonorDirect has developed an entire suite of applications that work seamlessly together, giving nonprofits a single, centralized location to store and track critical donor information, donations, events, communication efforts, marketing campaigns and more. By storing entire information in a single database, organizations only have to update records once to ensure they're accurate across the board.
At the core of the DonorStudio suite is StudioEnterprise, an interactive platform that manages all donors, order processing, events, gift and pledges. DonorStudio also includes an eCommerce module called StudioOnline, which allows donors to make donations, as well as register for events and renew subscriptions, all from the organization's existing website. Constituents can also update and manage their profiles and contact information.
StudioEnterprise is integrated directly into StudioCRM, the solution's donor development and volunteer management tool, which is built on the Microsoft Dynamics platform.
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Single Transaction Entry -
Account Details with Images -
Easy to Use Segmentation for Appeals -
Dashboards Available Inside Microsoft Outlook -
Donor Profile Information Inside Microsoft Outlook -
Web Donation Management
Supported Operating System(s):
Web browser (OS agnostic)
15 Reviews of DonorStudio
James from BGEA
Specialty: Faith-Based Ministries
December 2014
December 2014
Overall, it's been a good product to work with
Likes Best
It's easy to sign in, and search is a breeze.
Likes Least
Occasionally it does crash. It's usually at the most inconvenient time. But when is it ever convenient, right?
Recommendations
Look at this one with high expectations. If you examine this software and compare it with the others, you won't be disappointed.
Jason from Billy Graham Evangelistic Association
Specialty: Faith-Based Ministries
December 2014
December 2014
Overall a good product
Likes Best
This program handles a lot of data and information that can be used and accessed in many different ways. I can quickly pull reports to find the list of information I need.
Likes Least
While there are a lot of details, sometimes you can get lost in tabs trying to find simple things. Also, it takes some work to make other programs communicate with the product.
Recommendations
If this is for improvements, then I suggest to make it easier for this product to communicate with other software and imports. I'd also like = to have the ability to make what you use it for easier to find.
Charlotte from Billy Graham Evangelistic Association
Specialty: Churches
December 2014
December 2014
Review of Donor Studio
Likes Best
It's easy to navigate from one field/page to another.
Likes Least
Some of the terminology is a little difficult to understand when describing errors.
Recommendations
Try to look at all aspects of the program like ease of navigation, terminology, etc. before choosing.
Cynthia from Billy Graham Evangelistic Association
Specialty: Faith-Based Ministries
November 2014
November 2014
Review of the great StudioEnterprise!
Likes Best
I like the efficiencies of handling so many donations, orders and subscriptions. They nave the best support staff ever. Their response time is always fast, and they always have the solutions.
Likes Least
There really isn't anything that I don't like about this product.
Recommendations
DonorDirect has been able to do any customizations that may be needed, which are few. With the great training and support you receive, issues are resolved very quickly.
Jonathan from Billy Graham Evangelistic Association
Specialty: Faith-Based Ministries
November 2014
November 2014
A great product that can be improved on
Likes Best
I like the ability to hold multiple pieces of information concerning our donor base for quick and easy access when our representatives receive a call from a donor of our ministry. It allows use to seamlessly transition from confirming a donor's past history with our organization, to fulfilling their present request.
Likes Least
I dislike the multiple levels and amount of clicks it takes to see some information/the times when there end up being multiple accounts from a variety of sources. In addition, it allows very little room for error. You have to do the correct procedure or the product will not work correctly.
Recommendations
Be aware of the way your other systems will interact with this product. If you are using multiple systems to import/export data, ensure you know those system's comp ability.
Michael Shawn from Billy Graham Evangelistic Association
Specialty: Faith-Based Ministries
November 2014
November 2014
I work with this program daily.
Likes Best
The Donor software handles a great deal of information. Because of the type of work we do with it, the software has to handle input from us manually, data captured from our website, and data from other various programs. We have had our frustrations with it, but considering the magnitude of what it handles, I think it does a good job. We are allowed the versatility to collect various levels of information from just the address to email addresses and magazine subscription progress. Each area of our organization has specific things it needs to be effective. Donor has allowed us to gather a great deal of ongoing information.
Likes Least
There seems to be some trouble getting it to communicate optimally with other software. Every time there is a new project requiring data gathering from a different source, there is fine tuning required to effectively gather the information from the other software.
Recommendations
If you have a great deal of information that is being gathered and evaluated, this would be a good choice. If you have basic needs there may be something simpler that can perform with greater versatility.
Shelia from BGEA
Specialty: Faith-Based Ministries
November 2014
November 2014
Daily use of DonorStodio
Likes Best
I like that we are able to enter all necessary client information into DonorStudio and also be able to remove unnecessary/outdated information as needed. (ie removal of deceased client information, change/update client information, remove outdated product information).
Likes Least
I do not like that there is a slow response when initially opening DonorStudio at the beginning of the day. I have to delay answering a call until it completely opens.
Recommendations
DonorStudio can be designed to suit the need of any business. Have a back-up plan in case it goes down or develops slow response time.
Tovaris from Billy Graham Evangelistic Association
Specialty: Faith-Based Ministries
November 2014
November 2014
Donor Studio Review
Likes Best
Donor Studio is easy to use, and the customer service is outstanding.
Likes Least
There are times when Donor Studio's reaction time is not the best.
Recommendations
It will take some time to learn, but once you've got it, it will be easy to navigate and understand.
Vera from Billy Graham Evangelistic Association
Specialty: Faith-Based Ministries
November 2014
November 2014
Donor Product review
Likes Best
It's a user-friendly product and is easy to learn. The vendor seems to care about what the user has to say by asking for input and reviews.
Likes Least
It is built for many organizations and not specific to our ministry.
Recommendations
I believe this organization is one that can be trusted.
Scott from Billy Graham Evangelistic Association
Specialty: Faith-Based Ministries
November 2014
November 2014
Donor Direct provides great software and support
Likes Best
We've worked with Donor Direct for over 12 years, and their products are versatile and robust. The support we receive from their staff is incredible.
Likes Least
Like any software we occasionally encounter errors, but when we do, they are resolved quickly.
Recommendations
I would recommend contacting other ministries who have used the software for some time to get varying opinions on the product. For a well rounded Donor based piece of software, StudioEnterprise is hard to beat.
Doug from CMF International
Specialty: Faith-Based Ministries
November 2014
November 2014
Worth the wait, make sure to have project manager watching migration
Likes Best
The conversion of our data to the Studio Enterprise product was seamless. The data converted meticulously.
Likes Least
The conversion process needed to be managed closely and daily, and it's a months-long process.
Recommendations
Make sure you have a project manager keeping tabs on all aspects of your migration.
Carolyn from Educational Media Foundation
Specialty: Faith-Based Ministries
October 2014
October 2014
Does the job
Likes Best
It has a nice interface and now offers a web front-end.
Likes Least
The product is large and vast in nature and can solve many problems, however, customizations will be required and there is not a lot of flexibility with the product architecture in terms of scalability and integration APIs. There isn't a good way to archive data out of the box.
Recommendations
Know your business rules and how to apply them within the tool constraints,.If you are open to changing your business rules to confirm to the tool, then it will be a better long term investment when it comes to upgrades.
Bishop from Bgea
Specialty: Faith-Based Ministries
October 2014
October 2014
Donor Studio Enterprise
Likes Best
The staff are eager to please and work hard to build relationships with their customers. The product itself has a lot of great functionality and it continues to expand each year as the leadership of Donor listens to the needs of its customers.
Likes Least
Periodically issues are found due to the number of versions of the software. Each customer essentially has a custom install, which can sometimes present issues when new releases come out.
Recommendations
Determine your current needs, and then expand to look at where you want to be in five years. Likely, the Donor Direct product will already meet the five year goal.
David from KLOVE and AIR1 Radio
Specialty: Public Broadcast (TV & Radio)
October 2014
October 2014
Donor Studio is now Studio Enterprise- Great product for the right fit
Likes Best
This vendor is a very good fit for a small, medium, or even some large sized ministries with certain needs in mind. The product is a good solution for keeping track of Donors, Product Orders, Inventories, Communications, and a number of other types of information to help ministries reach the people who support and participate in the ministry in one form or another. Their support model is great for even smaller ministries, as they offer strong support staff to supplement what some ministries may not have in house. They also are responsive and great people to work with in general. They are always working to improve their products.
Likes Least
Sometimes the needs of the ministry doesn't exactly fit the mold of the system and requires tweaking in order to work for their purpose. Also, sometimes the ministry may have staff that operate at a higher level of expertise in support and most support calls are started at the bottom level and worked up. Sometimes this can be good as bottom level support steps might get missed, but sometimes this is a cost of time and effort of both the vendor and the ministry.
Recommendations
While the product may lend itself to other things than ministry it's strong suit is ministry support. It could possibly be used in other endeavors, but the number of ministries that are using it as well as the support of the staff all lend themselves to be aimed at ministries. Ministries tend to be the only entity type that would utilize most if not all of the the portions of the Studio Enterprise System. However, parts could be used by others such as inventory, ordering, fulfillment, donation, etc. It can't be used in part as a whole.
Bradley from In Touch Ministries
Specialty: Faith-Based Ministries
October 2014
October 2014
Using Donor Direct Software has made us more efficient
Likes Best
The Donor Suite of products has made my team more efficient. Therefore they have more time to be innovative. We spend less time doing traditional IT work and more time doing value added activities. Donor Direct takes our feedback and suggestions seriously. Many times our suggestions or enhancement requests are included in the next release.
Likes Least
I have nothing that I like the least about the software. With regards to the vendor, the one concern that I have (and this is not their fault) is that they are the only game in town in our vertical. It sometimes concerns me they they do not have serious competition. However, I have not seen this impact customer service or quality control.
Recommendations
If something seems too good to be true it probably is. There are many all-in-one software packages that claim to do everything, but once you start using it, you realize that it either cannot handle the workload or that it does not quite fit your business model. With Donor, it was a lengthy and sometimes grueling implementation. It took a lot of hard work from our team as well as the donor team. However, in the long run, the hard work paid off and our system has been running smoothly for many years now.
