Save your time!
Value for Money
I would not recommend eTapestry to anyone. I honestly cannot stand this CRM.
It does what it says it does, it's a CRM. You have the ability to message within eTapestry along with creating multiple forms (either for donations, newsletter sign ups, etc). It is nice being able to use the back button without being kicked out and having to log back in.
The interface is not user friendly at all. I am someone who grew up using a computer and has used other CRMs. eTapestry is not intuitive at all, and their knowledgebase does not make easy searches. I also did not like the "support". It's honestly nonexistent. Their customer service is not the best and you will have a hard time getting answers or getting a hold of people. I've had a problem since last December, and have made numerous attempts to contact people (by phone, chat, and email) to no avail.