About infoodle

infoodle is a cloud-based nonprofit management solution for small and midsize properties such as charities, churches and community associations. The solution provides features such as contact management, event management, financial management and reporting.

infoodle’s event organizer updates calendars in real time with timelines of all the upcoming events and helps managers assign volunteers to each event based on availability. It can also send automated email reminders to volunteers for upcoming events.

The solution is able to combine online check-ins, a centralized knowledge base and online forms.

infoodle integrates with Xero, MailChimp, Microsoft Excel, Stripe, Twilio and Paypal. Integration with Xero enables organizations to monitor...


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Supported Operating System(s):

Web browser (OS agnostic)

17 Reviews of infoodle

Average User Ratings

Overall

4.65 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(12)

12

4 stars

(4)

4

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

February 2018

Hillary from Soup Kitchen

Verified Reviewer

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2018

Excellent.

Pros

1) It's easy to use. The interface is not scary, which is ideal for us at our small charity, as we don't have the budget for a dedicated data person. Thus, who we hire must be able to figure out the database with ease. 2) It grows with you. We've needed to ask for developments around Finance Tracking, e.g. having additional options when asking for reports. Infoodle has been able to deliver on this for us. 3) Customer Service--again, as a charity with a small budget, we hire to suit very specific needs. Database administration is not one of them. I feel safe and secure with Infoodle, knowing that should our staff (most of which don't have experience in using databases) need assistance, Infoodle can help either via their online training manuals, email, or phone. 4) NZ Based. Fantastic to know we're supporting a NZ company. NZ post address feature is great :-) ! 5) Xero integration. Holy wow has this eased and simplified our donations process. 6) Ability to track and generate receipts.

Cons

Features and functionality--Overall, features are widespread and function well. However, I rated this 4/5 stars because I think there's room for improvement in a couple key areas for us. 1) Communication functionality--fonts are limited, many of the most professional fonts do not support Maori macrons. We can't do much communication through Infoodle, as all of our external comms (thank you letters, for example), includes Maori somewhere. 2) Finance Reporting-On the Tracking end of things, Infoodle is great. It's easy to upload donations, has simplified and shortened our donation entry process, and the ease of receipting is terrific. However, the reporting features are limited...or well, they might be there, but it's not clear how the reporting features benefit our charity. It would be great to be offered some training on the reporting features that do exist in Infoodle, such as campaigns, audit trail, analysis, memberships, and be given guidance on how/why certain features are useful for reporting....How do we take our data in Infoodle and make sense of it?

Response from Infoodle Limited

Replied February 2018

Thank for your great review and helpful suggestions, we will take them into account and see what we can do.

May 2019

Robert from Right There Limited

Verified Reviewer

Company Size: 1 employee

Industry: Financial Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Feedback

Very good.

Pros

1. We are using for donations receipting - the link to Xero works very well. 2. In the future we would like to only use Infoodle for mailing and so replace Mailchimp although we have heard that the amount of emails that may be sent is limited.

Cons

1. The connection to Mailchimp (admin, system, mailchimp) added a lot of records we don't need (called "cleaned" in Mailchimp). It also added a lot of new records just because there was no active email address (see point 2). 2. The feature that automatically makes an email address inactive when someone in Mailchimp unsubscribes from a group is not good. It should in fact only remove the group they have unsubscribed from without making the address inactive which may still be needed eg. for donations receipting. 3. I'm spending a lot of time cleaning up duplicate contacts - new contact records that are created if someone subscribes with a new email address in Mailchimp. If subscriptions were being added directly to Infoodle, what controls does Infoodle have to prevent this from happening ?

Response from Infoodle Limited

Replied May 2019

Thank you for your great comments, we are working on an upgrade of the email system and will take your comments on board. I think you will be pleased with the upgrade.

January 2019

Donna from Alzheimers Society Manawatu

Verified Reviewer

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2019

Manager

Infoodle has increased our ability to communicate and access has extended beyond the office, an 0800 number for help would be a great asset.

Pros

It is online and a reasonable cost. It was not purposely made for our service but we have managed to use it to meet our needs.

Cons

Developing the forms and managing reports

Response from Infoodle Limited

Replied January 2019

Thanks for your review Donna, We will look at your comments and see how we can improve that area. Feel free to email any suggestions to us directly. Thanks.

March 2018

Michelle from Presbyterian Support Otago

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Fund-Raising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

March 2018

Love it! Is fantastic to use, very intuative, and easy to train others in parts they need to know

Multiple-users Very intuative and easy to teach others what they need to know All our data in one place (!!!!)

Pros

So many things! This comment is not about the software, but the support is amazing. Very approachable team and nothing is too much trouble.

Response from Infoodle Limited

Replied March 2018

Thanks Michelle, its lovely working with you,. We appreciate all you feed back and thanks for your referrals.

August 2014

Andy from The Street City Church

Verified Reviewer

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

August 2014

Strongly recommend, especially for Groups

We have been using infoodle for 18 months and it has been hugely beneficial for us. Initially, group support was "adequate" but since this is so important for us, we have worked closely with the developers to improve it. Now I would say that support for groups is better than in any other product that I am aware of, by a very long way! We use it for our life groups ministry (60 groups and about 650 adults) as well as our church database. Rosters are good now. Again, we had some requirements that were based on a different attitude towards volunteers than originally built into infoodle and the developers worked with us to come up with a very good solution. Our children's ministry uses it for check-in / out on a Sunday and the volunteers love it! We do not use the financial suite yet but it is under consideration. As the site administrator I have a lot of facilities available to me to modify the product for our specific needs (adding fields and look-up; creating user profiles etc). It is safe to say that we are very happy with infoodle. The ease of use has improved a great deal from the original version. There are some screens that are more intuitive than others but infoodle have demonstrated that this is always on the agenda for improvement.

Response from Infoodle Limited

Replied August 2014

Thanks Andy. Its been a pleasure working with you - you have helped us make infoodle a better product!