Little Green Light Software

When looking at different donor management options price plays a big part for a small non-profit. LGL's price range for the capabilities to track constituents, events, appeals, and campaigns is perfect. It allows us to run reports for every criteria under the sun, generate mailing lists, and import our own acknowledgement templates. Their Flex Importer and ability to reverse your most recent import are absolute sanity savers. The one month trial gave us adequate time to familiarize ourselves with LGL, test the importing with small batches of data and allow us to reverse those imports. Realizing there's a mistake in the import data and knowing that we can either undo the whole import or use the Bulk Edit tool to make the necessary modifications really keeps the stress levels at a minimum. I can't express how happy our organization is with LGL.

Pros

With standard computer experience LGL is easy to learn and its capabilities are perfect for our organization.

Cons

The only thing that could be better is that LGL doesn't recognize couples when they have different last names during the import process. But really you can't expect a program to be perfect. Though it was time-consuming to do so, we simply made certain those constituents were accurately formatted in our CSV before doing the final import.

Pros

Just recently transitioned to Little Green Light (LGL) from Donor Tools (DT) and it's been a great investment thus far. Not only does this software help manage donor information, but it allows you to do more as it's integrated with MailChimp and Constant Contact. As a non-profit, affordability and ease of use for the staff are important requirements that LGL offers.

Cons

Since we're in the transitional phase, currently being trained, and importing data from one software to another, we have yet to experience any issues with LGL. Up to now, it's been a great software that exceeded our expectations.

I was never really confident that our mailing lists and reports were actually capture the correct people or that they would be repeatable in our former database. With LGL I am totally confident. I can see all of our data easily. It is very easy to use for me, our staff and our board of directors. Now everyone can get in, search for people, add contact reports, etc.

Pros

It is very easy to use and integrates very easily with other services like Mail Chimp and PayPal.

Cons

There are a few features I wish they had but they keep improving it and adding new features so I'm confident they will be coming.

Very helpful online donor management software.

Pros

Originally created for schools, Little Green Light works for all kinds of nonprofits. It syncs up beautifully with PayPal to accept donations. It is super easy to create templates for thank you letters and thank donors quickly. I have worked with several fundraising software platforms, this is the most straight forward. It make using a database fun. Allows you to customize fields, and it is so easy to navigate. Price is far better than other fundraising databases.

Cons

Pulling a list of donors can be a tad complicated. It just takes multiple steps, but still very doable.

I learned more of what we needed by using this software. I thought we could use a simple system like this one, but I believe it is too basic for our needs.

Pros

I love that this software includes almost everything you need for running a nonprofit donor database. The price is about 1/3-1/4 of what other companies offer. The tutorials are easy to follow and it is simple to set up.

Cons

I don't like that it will not integrate automatically with other cloud-based systems that we are using. The process of moving over donors from one database to this one seemed easy in the beginning, but ended up being very tedious.

Up to now, we used Excel, which resulted in mostly nonexistent record keeping. The benefit is we can now keep an accurate record of donors, so authorized users will have immediate access to the data 24/7.

Pros

Ease of entering constituent information. The dashboard is designed for easy access to the features. The ability to email letters to constituents from LGL.

Pros

LGL is extremely intuitive. As the only full time staffer at my nonprofit, it has been such a help to just pick up and start running with this CRM. I have a limited amount of time as is, so not spending hours and hours learning a software because of LGL's practical functionality has been such a gift.

Cons

Still having some trouble integrating the forms into the system, but working through that at present!

We took twenty years worth of excel spreadsheets with the names of donors, prospects, event invitees and attendees and consolidated them all into LGL. At long last we have a robust and dynamic system that has helped us learn more about our donorbase and their giving trends. This has been invaluable for our current fundraising efforts and future projections. Not to mention the time we have saved managing our donors and development efforts.

Pros

For a small non-profit, affordability and ease of use are critical requirements and LGL offers both + more features than we could have ever hoped for. I knew from the first moment, after using the Flex Importer to upload a list of donors from a cumbersome old Excell SS, that LGL would forever change the way we organize, track and communicate with our donor base. The ability to easily enter constituents then segment and organize them with mailing lists, categories & tags has helped us achieve a maximum return on our appeals and events. LGL's integration with MailChimp has helped us quickly and inexpensively reach out and stay in touch with our donors. Our Letter and Email templates ensure that we send the right message to the right people at the right time. The Dashboard is a delight, both aesthetically and functionally - easy on the eye with quick access to everything I want to see and do. I am pleased with the reports and the ability to edit or build new ones as needed for specific purposes and audiences. My last top "pro" is LGL's Customer Service - best on the Web! Admittedly there are some features of LGL that I have yet to explore but as all non profits know , there is never enough time. That is why LGL is so perfect. Whatever type of non profit you are, be it large or small, however you might be staffed, be it by a low tech volunteer or a FT development director, LGL offers features and functionality at all levels that will help you grow and thrive

Cons

LGL offers so much more than any comparable program that I am just grateful to have you around! Cannot think of anything that I dislike about a company that is offering such a fantastic service to the non profit community.

Pros

The ability to create your own tags is brilliant. We've used it to create all sorts of new ways to categorize our constituents

Cons

I wish you could create one contact record for a husband and wife for snail mail and still be able to link their two separate email addresses to MailChimp without creating a second contact record for the spouse.

Pros

This software is very affordable for small nonprofits and it doesn't have to many fancy features we don't use.

Cons

Generating letters to print out can have issues sometimes. The tutorials are somewhat complicated . Don't help much.

Pros

Little Green Light is very easy to use, while still packing in a lot of functionality that makes donor management much more efficient.

Cons

There is a lot going on in the front end, which can feel cluttered at times. I would like to see simpler screens with options to add on if desired.

Time saver for a one-person part-time office.
Communication via email with the mail chimp integration is awesome and a life saver.
It is easy to use, intuitive, provides customized reports, and the dashboard gives you everything you need at a glance.
LGL allows me to spend more time fundraising and less time record keeping. I love it!

Pros

It is intuitive, easy to learn and use, affordable, powerful, time-saving and updated often. It integrates beautifully with Mail Chimp and makes communication easy.
If the excellent tutorials do not help, there is a helpful person who answers your call and walks you through things.

Pros

Little Green Light is perfect for our small organization. It's easy to set up and intuitive to use, from adding new constituents to creating campaigns and appeals to running reports. Support is fast and incredibly helpful, and the price can't be beat.

Cons

My issues with LGL are incredibly small (e.g. would like the ability to send users multiple reminders for a task, and more flexibility in creating LGL Forms). Overall it's a great service.

Pros

LGL is extremely user-friendly and intuitive. Also, the support is really great if you need help they respond pretty fast. Also, they also have consultants that you can work with. I have been using for 9 months and still finding many new features I am excited to use for our organization!

we have been able to quickly and efficiently assemble a donor data base and are on our way...........

Pros

So many great features that all integrate together. All forms we use are through LGL software, including RSVP to events. And everything goes directly into the database.

Cons

I really can't think of something. I didn't like that PayPal didn't work within the forms, but now they do. I'd you tell them of a problem, they try to fix it! But if I need to say something, I don't like that when you import names with addresses and merge them with existing constituents, the addresses become duplicates, even if they're the same.

Pros

I have used databases for 15 years. I was considered an advanced user of Raiser's Edge. It's the top of the line where databases are concerned. However, unless you really know what you are doing, it can quickly give you inaccurate results. LGL is not only very easy to use, it is SO economical. I kept waiting for the catch. However, I have found that there isn't one. I'm amazed by the functionality and price. What's more, right from the start the customer service has been top notch. I had a time sensitive issue that I HAD to iron out quickly. LGL (Customer Service) hung in there with me until we got it worked out. Super knowledgeable and helpful.

I was paying a lot more for a lot less. If you are a non-profit, I don't see how you could go wrong with Little Green Light.

Pros

Offers a lot of possible data reports and record maintenance, as well as appeal letters and donation acknowledgments.

Cons

Since I am new to the position using this tool, I have not used it enough to answer this question. I am still learning the features and how to use them.

Ability to communicate with our members efficiently and consistently. Ability to thank our members for donating, ability to be notified upon receipt of paypal donations, ability to create custom forms, allowing us to create custom groups of constituents and custom ability to target messages to them. Ability to send automatic renewal emails to groups of people whose membership is expiring this month and/or next month. Ability to create customized letter and email templates for various types of communication. Ability to schedule tasks and activities with automatic reminders for tasks. I could go on and on! It is a very capable product, very efficient and error-free system.

Pros

1) Very Thorough 2) Automatic Reminders to acknowledge gifts 3) Love the LGL Forms Integration 4) Email templates 5) Love the Dashboard and especially the Membership Summary 6) Gift Summary 7) Ability to produce the year-end tax receipts 8) Flex Importer is awesome 9) Paypal Integration

Cons

Lack of direct QuickBooks integration forces either double entry or introduction of a third party tool, which adds complications, cost and possible errors.

Keeping data on my donors has been the most important benefit - understanding who they are, keeping information on conversations and communications and knowing all this can easily be passed on to other people in the organization.

Pros

It is easy to use and does not require serious technological understanding. Most processes require only a few steps - sometimes less - and they are easy to figure out and carry through. The system is self-explanatory and does not require hours of training.

Cons

Working between programs (like mailchimp) is not as intuitive as I would like it to be. But I have not tried that hard to work through the two systems so it may be easier than it looks.