About Marketplace

Marketplace by Big River Online is a cloud-based fundraising software for nonprofit organizations. The solution is used by small to midsize art museums, zoos and small start-up nonprofits. The solution is designed to raise money online by creating beautiful and dynamic fundraising pages. Real-time analytics reveals trends and action items to help the organization nurture its relationship with the audience.

Marketplace offers a user-friendly interface that enables non-technical fundraisers to create optimized donation pages that increase conversion, decrease abandonment, and provide an engaging experience for donors. Built-in automation capabilities reduce administrative burden by sending receipts, alerting recurring donors about expiring payment methods, and ...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

19 Reviews of Marketplace

Average User Ratings

Overall

4.13 / 5 stars

Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(8)

8

3 stars

(5)

5

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

February 2015

Robert from RJA, INC.

Industry: Non-Profit Organization Management

Time Used: Free Trial


Ease-of-use

4.5

Customer support

5.0

Functionality

4.5

February 2015

RJ Reviewed

Pros

Ease of use and superior customer service as well as the technical department, which does very well in solving technical problems.

Cons

Sometimes when you call customer service there is a waiting period that is longer than I normally accept.

February 2015

Cathy from CLS Inc.

Industry: Hospital & Health Care

Time Used: Free Trial


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

February 2015

A Great Product

Pros

It works very well whenever we need to use it. It's very simple to get started with, and you'd have to be an absolute idiot not to be able to use it easily just from the start. Seriously, it's very very simple to use.

Cons

Nothing, really, that I can think of, as it has always done whatever we needed it to. Maybe it needs to be updated occasionally, as all products do, but that would be about all I can think of.

February 2015

Geoffrey from Island View Catering

Industry: Civic & Social Organization

Time Used: Free Trial


Ease-of-use

4.0

Customer support

5.0

Functionality

4.5

February 2015

Marketplace review

Pros

The name and the pictures on the start up page. The words look nice, too.

Cons

Some of the parts do not work all that well. Also, there are some parts that I can neither like nor dislike.

February 2015

Triwit from University of Chicago

Industry: Higher Education

Time Used: Free Trial


Ease-of-use

4.0

Customer support

2.5

Functionality

4.5

February 2015

Marketplace from American Public Media

Pros

Marketplace pools together thousands of mutual funds from Vanguard, Fidelity, Janus etc. Many funds are provided without sales or transaction fees. Also, easy-to-read statement that summarizes the holdings.

Cons

It is very hard to call in when you need help. Also, the emails are never replied.

March 2015

Jia from RCS

Time Used: Free Trial


Ease-of-use

4.0

Customer support

5.0

Functionality

4.0

March 2015

market place review

Pros

They provide very useful info that you can use to analyze and help decision making.

Cons

From my point of view, there's really none. But if the info can be more then it would be great.