About SignUpGenius

SignUpGenius is an online tool for volunteer organizing and event planning. The service provides nonprofit organizations, schools, businesses and groups with an alternative to “reply-all” emails, phone trees and paper sign ups, and helps visitors sign up for tasks online. SignUpGenius is suitable for groups regardless of their size or operating budget.

Users can choose from various theme templates, and SignUpGenius lets users customize online sign ups to schedule volunteers, fundraise, track volunteer tasks and more. At the same time, email reporting enables coordination by keeping event planners up-to-date on volunteer participation and event details.

Two types of accounts are available: Basic and Pro, which itself comes in three differen...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

1,201 Reviews of SignUpGenius

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(782)

782

4 stars

(337)

337

3 stars

(70)

70

2 stars

(7)

7

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1201 results

December 2018

Molly from Pearson Education

Verified Reviewer

Company Size: 1 employee

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

December 2018

A quick and easy signups -- truly genius!

This software is great for organizing groups. It ensures that your events are staffed with volunteers and that you will not spend hours wrangling confirmations from your volunteers. At each event, it is always clear who is to do what. This helps keep all the feather unruffled. Recommended.

Pros

I often use this software for volunteer management for my church and a non-profit arts group that I support This software takes zero knowledge to use effectively. Every part of creating a sign-up for an event is intuitive. This makes planning a snap. It even helps me plan better events by listing out specific tasks for my volunteers.

Cons

I don't like the fact that you must add new tasks to the sign-up sheet in groups of five. I wish that it were possible to just add and delete at will.

Response from SignUpGenius

Replied December 2018

Hi Molly, We are happy to hear how SignUpGenius is helpful for your sign up needs. In Step 4: Slots, you can add a single slot or up to five slots at one time. If you need more than 5 slots, you can select the option to add more slots and you will be returned to Step 4. You can also edit a sign up at any time after the sign up has been published. So if you need to delete one or more slots, simply return to Step 4 and delete/edit slots as needed. If you have questions about slots, don't hesitate to contact our Support Team by emailing support@signupgenius.com. We will be happy to help!

July 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

3.0

July 2019

Flexible tool, recent update was a set back.

When looking for a powerful and flexible tool for managing signups for a small organization, there is no competitor out there that beats SignUpGenius. We have used other tools and tried ones that offered the moon but failed to deliver. SUG has been capable at its core competency and allowed us to drive and find ways to use it more fully and successfully. Reliable compared to other systems, it does take some time to learn if you truly want to be an expert at it - as does any system, but it is worth the time spent.

Pros

We use SUG for such a variety of volunteer and meeting/appointment management we have probably explored most of the features to their fullest. The flexibility to adapt the various types of signups used for different types of opportunities and extending the signups using forms and notifications is powerful. The service can handle a pretty heavy load as we've pounded it with over a hundred signups in under five minutes for things like Parent-Teacher Conferences.

Cons

The few types of signups you have available are powerful but not necessarily intuitive and you have to think about how you want the signup to look like and how the signup will flow for the user, leading to some trial and error when you first begin. The requirement for time slots to have a start and end time, makes it tricky to use for items that are just at a particular time, like dropping off items for a bake-sale, but other open ended signups don't read right. Particularly because our primary type of signup is time-slots, it took us a bit to get used to and understand the process of creating the day and time on which something is occurring, then add the slot that is happening at that date and time. The recent updates attempted to combine the pages on which those two steps occur, but make it even harder to intuit out how to attach the two items together.

Reasons for Choosing SignUpGenius

SUG was the most robust and capable.

Response from SignUpGenius

Replied August 2019

Thank you for your thoughtful review. If you ever need advice or assistance when creating your sign up, don't hesitate to contact our Support Team. They will be happy to offer suggestions as you get started. You can contact the team here: https://www.signupgenius.com/support Thank you for using SignUpGenius!

June 2020

Shayna from Williamsburg James City County Public Schools

Company Size: 501-1,000 employees

Industry: Primary/Secondary Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

June 2020

Excellent for Organization and Recognizable by Many

Overall, I am grateful for the ability to use SignUpGenius to organize contributions, coordinate schedules, remind participants of their agreements and responsibilities, and take most of the pain out of herding cats, or fulfilling the many roles outside of a classroom that a teacher has.

Pros

I first used SignUpGenius as a PTA president when my children were young. We discovered the site and implemented it for volunteer sign up at various events. At first, many were reluctant to try something new, but as they used it, they realized how convenient it truly is. Over the next few years, organizations rolled it out more and more, and now I regularly receive invitations to participate in projects as a donor or volunteer with SignUpGenius. As a teacher, I have even used it to schedule intervention sessions. I was able to indicate all of my open availability and then allow teachers to select slots for their students. It saved us hours or back-and-forth conversation and the reminders that are built into the software were helpful for ensuring that students would actually be sent to me for their meetings, which was a great improvement.

Cons

I feel like at some point the software became very ad-heavy, and that makes it unusable for participants. It's necessary to keep providing the service at free or low cost, but it can be nervewracking wondering if the next announcement aligns with district policies. Other than disabling ads for educators, I'm not sure how that could be worked out and still be reasonable for the company.

January 2019

Kent from Lake Superior Big Top Chautauqua

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

January 2019

Acceptable and useful, if basic and somewhat confusing

We've used SignUpGenius for 4+ years, and have never been "blown away" by it's features. At the same time, we have been able to use it successfully (with lots of volunteer training sessions). The software hasn't introduced any major overhauls or improvements in all the time we've been using it.

Pros

We've been able to coordinate 200+ seasonal volunteers who help in 12+ positions at 60+ events.

Cons

The software can be rather confusing, especially when onboarding new volunteers or staff.

Response from SignUpGenius

Replied January 2019

Hi, Kent. Thank you for your feedback. We are happy to hear that SignUpGenius has been helpful in coordinating so many volunteers for your organization. In 2019 we will be releasing an exciting update to the site. We think you will be pleased with what we have coming.

May 2020

Aaron from Waupaca Christian Academy

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

May 2020

Good for setting up sign-up lists

We use Sign Up Genius when we are hosting an event that requires additional help. Being able to have help signed up and ready to go is nice.

Pros

We use Sign-Up Genius when we need to have people sign up for an event. Sign up genius makes it simple to create an event and then organize the participants following the sign up period.

Cons

Signup Genius is somewhat expensive. It is a simple program, but is expensive to use. However, if you are able to have people sign up, any amount of money should be paid!

Reasons for Choosing SignUpGenius

Google Forms did not provide as many options for sign up as SignUp Genius did.

Response from SignUpGenius

Replied June 2020

Hi Aaron, thanks for your review and for using SignUpGenius. I am glad to hear that it was simple for you to create your event and organize participants. You are welcome to manage your sign ups from your free account. If you would like to learn more about optimizing your free account, please click on the following link: https://www.signupgenius.com/blog/maximize-signupgenius-free-basic-plan.cfm