Overall rating
4.13 / 5 stars
Exceed Beyond is a cloud-based fundraising management solution that helps non-profit organizations manage operations like fundraising, donor and contact management, event planning, volunteer coordination and reporting.
The Exceed Beyond donor and contact management module tracks names, addresses, custom greetings, interaction details and solicitor information. Automatic reminders can also be set to send notifications to managers about scheduled appointments and other activities related to an individual donor or groups of donors.
The fundraising management module tracks gift amounts and dates, payment methods, credit card numbers and pledge schedules and balances, and generates acknowledgment letters to be sent via email.
Mailing and data export features support sending bulk emails, the creation of letters, envelopes and mailing labels for direct mail, standard and custom reports and more.
Exceed Beyond offers support services via phone, email, product tutorial and through other online resources.
Campaign analytics
Event manager
Gift analytics
Guest manager
Quicklist all households
Overall rating
4.13 / 5 stars
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Showing 1 - 16 of 16 reviews
May 2018
Nicole from Healthcare
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
May 2018
Great, simple platform
Pros
As a user of this platform for over 6 years, I can say I am very satisfied with the product, especially all of the recent enhancements. It is extremely easy to use for both the admin and the learner. In addition, customer support is over the top. I don't think I've ever waited more than one hour (unless it was the end of the day) for a response to a help ticket....truly unbeatable.
Cons
Reporting can be someone clunky to non-super users, but overall is great if you know how to use it.
December 2018
Jasmine from Assisting Hands
Company Size: 51-200 employees
Review Source
Ease-of-use
5 of 5
Functionality
5 of 5
December 2018
easy to use
Pros
I appreciate how user friendly the software is, and my favorite part is the ability to use it anywhere!
Cons
Nothing is perfect, but the prompt response from their support team to fix any issue, makes it even better
April 2013
Michael from ProTrans International
Review Source: Capterra
Ease-of-use
5 of 5
Customer support
5 of 5
April 2013
Intellum's Exceed in Review - ProTrans International Inc.
This systems overall use and capabilities measure in what we would consider an industry leader. We went through numerous LMS systems before deciding on Exceed and found that Exceed could do everything any other system could do, and more. We would give the system a 9/10 on our rating scale.
Pros
The ease of use of the system is great. Hardly any training needed to be able to manage this system from an HR & Training standpoint.
Customer support on any issues has been great. We have had the same representative the whole time, and they have remained in constant contact during the process.
Cons
If I would have to pick out one thing that we considered a "Con" as a part of the system, it would be the destruction of users. In the beginning of our purchase, we created several test dummy accounts to work within the system before going live. We have since marked them as inactive users, but can't completely remove them from the system. We are aware this is for record purposes, but would be nice to remove the accounts labeled "Test Test" or "John Doe".
November 2017
Kayla from Comcast Spectacor
Company Size: 501-1,000 employees
Review Source: Capterra
Ease-of-use
5 of 5
Customer support
5 of 5
Functionality
3 of 5
November 2017
Exceed Beginnings
Pros
Great customer support through Intellum for the Exceed software. Admin articles are easy to follow if you find what you are looking for in their Help Desk functionality or work with a support representative. Easy to navigate and understand. There are multiple testing options, in a staging environment and in a specific branding organization in production, which is key!
Cons
Not fully developed in terms of having various options. Can customize to a certain extent. Only offers reporting, no dashboards or analytics currently.
March 2018
Brenda from POSTOBON S.A.
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
March 2018
Excellent choice
Pros
I really liked having chosen Exceed, their services have been the best and their quality in dealing with the client is magnificent, I do not regret having worked with them.
Cons
I really do not have any complaints about this company, on the contrary, I highly recommend it, it is difficult to find companies that are as attentive and efficient. I hope to come back soon.
March 2018
Jeniriana from Sports
Review Source: Capterra
Ease-of-use
5 of 5
Value for money
5 of 5
Customer support
5 of 5
Functionality
5 of 5
March 2018
Amazing company
Pros
My company is constantly developing, we are always in search of what makes us innovate. In this way I met Intellum, trained my employees with new creative learning, as well as allowing them to learn monetization strategies. I recommend Intellum because it improves the creative perspective of tired workers of the same.
Cons
I have no complaints about the site, everything has seemed excellent to me so far, I will continue to use the service for a long time.
April 2017
Jeff from New Directions Foundation
Company Size: 201-500 employees
Ease-of-use
5 of 5
Value for money
4 of 5
Customer support
2 of 5
Functionality
3 of 5
April 2017
Will Exceed exceed your expectations?
I used this database for a little over 4 years. While it was basic and easy to use, it was somewhat limited. But, for the money, it was a bargain. It's a good alternative to an excel spreadsheet or access database for a small organization. It stores donor data, allows you to retrieve it, does letter merges and other fundamental stuff. It is not cloud based or integrated with any of the other shiny new toys. They have since introduced a cloud-based version with more bells and whistles - but I haven't used it and can't comment on it.
Pros
Easy to learn, easy to use. Support was there for us when we needed it. Very low cost. Smaller company that seems to care about your success.
Cons
Very limited in what it could do. Not cloud based. Reports take some learning.
December 2017
Silvie from RiseSmart
Company Size: 201-500 employees
Review Source
Ease-of-use
4 of 5
Functionality
4 of 5
December 2017
Switched from Litmos to Exceed for its modern interface, easy implementation and price
Pros
Robust reporting cababilities, modern interface, easily allow global entities to manage their own entity
Cons
Too many properties fields you need to consider when creating learning content or just users, which can be overwhelming for new admins
February 2015
Brian from Siemens
Ease-of-use
2 of 5
Customer support
5 of 5
Functionality
2.5 of 5
February 2015
Exceed reviw
Pros
Product has a number of configuration options (e.g., users can specify DPI, number of colors).
Cons
Connections are sometimes difficult to set up, and there is little feedback to troubleshoot when unable to connect.
February 2015
Maury from Argonne National Lab
Ease-of-use
4.5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2015
The Exceed program for getting xwindows on a pc.
Pros
It is seamless. Once I click on exceed, my xwindows appear without issue.
Cons
For a long time, there was a security issue with one of the default settings, and this had to be changed by everyone who implemented the software.
February 2015
Daniel from LMI
Ease-of-use
5 of 5
Customer support
5 of 5
Functionality
5 of 5
February 2015
Exceed Review
Pros
Seamless interface on PC for Unix software, allows efficient performance without an additional computer.
Cons
Occasional crashes that can cause a loss of work, but fortunately they are rare.
February 2015
Alan from Hebert Technology
Ease-of-use
4 of 5
Customer support
4 of 5
Functionality
4 of 5
February 2015
Great product!
Pros
It has great performance and is faster than other options we considered.
Cons
Like anything else, it could always be cheaper and/or free!
February 2015
Tom from Boeing
Ease-of-use
3.5 of 5
Customer support
5 of 5
Functionality
4.5 of 5
February 2015
Exceed for windows
Pros
Works well with Unix and other X windows machines and has support for FTP.
Cons
Some of the settings can be confusing and the method of saving settings for each session type can be also confusing.
December 2016
Leslie from San Mateo County Health Foundation
Company Size: 2-10 employees
Ease-of-use
2 of 5
Value for money
3 of 5
Customer support
3 of 5
Functionality
2 of 5
December 2016
Review of Exceed
The San Mateo County Health Foundation migrated to Exceed before I joined the organization. As the Foundation grows its donors I am finding Exceed not be easy to use and there are features and functionality that are not available.
March 2015
JB from GE
Ease-of-use
1 of 5
Customer support
4 of 5
Functionality
3.5 of 5
March 2015
This is my review title
Pros
This is a well integrated tool, which allows me to use my computer as a terminal while accessing network resources.
Cons
it requires some knowledge of network communication protocols in order to work out some details.
February 2015
Elzie from we brow
Ease-of-use
3 of 5
Customer support
3 of 5
Functionality
3 of 5
February 2015
Bloomberge
Pros
I think the product is a great product. I enjoy the ease of use.
Cons
The vender product was very easy to understand and use. I will recommend to others.