Virtuous Software

4.81 / 5 (21)

Our advisors have recommended this product 13 times in the last 30 days

About Virtuous


Virtuous is an integrated, cloud-based solution for small to large non-profit organizations. It assists with various aspects of a non-profit’s needs, from managing donors and fundraising, as well as marketing and outreach. It’s suited for a variety of NPOs such as Animal Welfare, Human Services, Higher Education, and more.

The Donor Management tool provides at-a-glance contact information and relates givers to one another in a “giving network," and an integrated map view helps organizations build local connections of donors. Predictive analytics suggest best next steps based on donors' financial and relational data, and prompts users to ask for donations at the optimal time. Virtuous’ Fundraising tool offers a fully integrated widget powered by Stripe. The app can be embedded on any webpage, and features built-in recurring donation options. Marketing Automation sends emails and assigns tasks based on donors’ giving patterns, locations, and past campaign interactions.

Virtuous can support integrations with several third-party tools such as Gmail, MailChimp, HubSpot, WordPress, Eventbrite, and more.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

21 Reviews of Virtuous

Average User Ratings

Overall

4.81 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(17)

4 stars

(4)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 21 reviews

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May 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2019

Our Decision and Migration to Virtuous

We are thrilled to be with Virtuous and are very expectant that this software will enable us to grow in unmeasurable ways. With the marketing tools Virtuous offers, the possibilities are limitless.

Pros

Virtuous possesses one of the nicest interfaces out of the 10+ Donor Management systems/CRMs we looked at. The user-friendly interface and layout create an environment that is more enjoyable to work in and makes learning the software that much easier. We inevitably chose Virtuous because it offers so many automation tools that would allow us to streamline several tasks that had been managed manually. Virtuous came in clutch when Blackbaud dropped the ball. (I typically wouldn't use this opportunity to throw a competitor under the bus, however after our recent migration, it's only fair to others shopping to be warned).

Virtuous was nothing short of amazing during migration period. They have always been very communicative and willing to assist. Even when our prior system was dropping the ball, they stepped in to do what they could do to ensure we were taken care of.

I can honestly say that Virtuous seems to care about their customers and is on our side. Much more than most other vendors I have worked with.

Cons

Although Virtuous has several amazing automations, there are a few limitations. One key feature we were looking for, and still hoping for, is scheduled reports. Scheduled reporting and a more relaxed import tool would make this product and 10/10. By relaxed import tool, I mean an import tool that could be circumvented or allow for more data entry when a match was found. Other than that, the only other area that could be improved is customer service that could be reached by phone or live chat.

August 2017

Steve from Equitas

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2017

Incredible value for powerful industry-leading features

Virtuous is constantly evolving to meet the demands of a competitive marketplace. I've tried some of the other DRM services, and they were bloated and unwieldy. Something as simple as generating a year-end tax receipt was laborious and time-consuming. Virtuous removes that layer of complexity and puts you in control. It is flexible, extensible, and expandable with the click of a few buttons or keystrokes. I would highly recommend Virtuous to any non-profit organization looking for an affordable donor relationship management solution.

Pros

It is extremely easy to use. The Virtuous team has obviously invested vast amounts of time into determining the most intuitive way of doing things, such as creating projects or gifts, editing donor information, creating volunteer opportunities, or running queries or reports.

Cons

I'm having a difficult time coming up with any cons. I can honestly say there's nothing about Virtuous I don't like. Support staff is very accessible, so if there's ever been anything I was unable to accomplish, they were able to walk me through how to do it.

May 2019

Johnny from Letterform Archive

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

The Best People Make the Best CRM

Everything about Virtuous is easy and fast. Virtuous has made learning a new CRM simple. I can manage donors and gifts easily and quickly and when I need help, I can onboard staff in snap.

Pros

For me, Virtuous is about simplifying the typical CRM into a useful, efficient, and powerful tool. Add in Virtuous's automation features and, in my opinion, you get one the best CRMs at a great value. Now, add in some of the nicest people in the business, who really care about you, and you have the best CRM in the world.

Cons

While Virtuous is fantastic, it's also still growing. Some features are missing but they're getting added all the time. To make the automation even more powerful, I would love to see a Zapier integration.

August 2017

Corey from African Bible Colleges

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Functionality

5.0

August 2017

The whole experience with Virtuous has been phenominal....

I would highly recommend Virtuous to any non-profit out there that wants to grow there giving and make there whole home office process much more efficient.

Pros

The technology is second to none. It has so many features to help our team stay organized and up to date with all communication with our database. The tools Virtuous offers, is helping us increase our giving and streamline our work flow. The Team at Virtuous has been easy to work with and extremely helpful through the transition process.

Cons

There is obviously some adjustment period from the old system we were using to Virtuous and getting use to all the tools they have. The Virtuous Team has been there every step of the way through this process, which has made the transition easier.

May 2019

Claire from Citizens for Community Values

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

High Quality, Comprehensive Database Management

Virtuous has enabled us to save money, and consolidate much of the other software we use for a variety of tasks, including sending out emails blasts, entering donor data, keeping track of fundraising, and more.

Pros

The support team is incredible and highly responsive. The capabilities of the software are far-reaching and make it so that it could be the only software we need for sign-ups, donations, volunteer management, emails, donor data management, and mailing lists.

Cons

The ease of use and versatility of the email system, Virtuous Marketing, could be improved, as well as minor bugs/quirks throughout CRM. That said, however, the frequent updates to the system are continually addressing such bugs, and only get better with time and more use.

February 2019

Quinton from Every Generation Ministries

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Top-end CRM with a personal touch

Would definitely recommend this product and service for mid-size, non-profit companies looking for big bang for the buck. Plus, the customer service and personal training offered by Virtuous is second to none. Consider this as a strong contender in the CRM market.

Pros

- Ease-of-use
- Deliverables
- Customer service and training support
- Nice visual data representation
- Powerful
- Secure
- Awesome preexisting reports, plus options to manipulate as needed
- Exactly what I needed to manage donor relationships and more!

Cons

- Jargon took some getting used to, but otherwise no complaints
- Doesn't seem to integrate seamlessly yet with MailChimp

May 2019

Brandon from The Parents Television Council

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

4.0

May 2019

Great platform; still in development

Although it's live, functional, and an overall great platform, Virtuous is still a work-in-progress in somewhat early-stage. Dev team is still working to streamline some of the fundamentals. If you go into it knowing that, you'll be perfectly happy. If you go in thinking you'll be using a "matured" software, you will get frustrated.

Pros

User experience and design is grade A.

A lot of cool functionalities that most non-profit CRMs don't have.

Cons

Queries are a little wonky compared to other nonprofit CRMs I've used.

April 2018

Dwight from International Voice of the Orphan

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Easy to use, reliable, prompts giving data and history

Ease of tracking donors. Ease of identifying donors that have lapsed. CRM system that really works and serves both the donor and the organization.

Pros

Virtuous takes the guessing game out of nonprofit development work. Virtuous prompts you when donors have lapsed or when there are important events in a donors life. They are all about relationships and it shows in their software.

Cons

The only thing that I could possible say is that I wish their was the opportunity to add on a peer funding application for our donors. Which may simply be something that I'm simply not aware of at this point.

Response from Virtuous

Replied May 2018

Thanks for the glowing review Dwight. I will talk to our dev team about the peer funding for donors, if we have a solution for that I will have someone from Customer Success reach out to assist you. Thanks!

October 2018

Bill from Global Outreach UK

Company Size: 2-10 employees

Review Source


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

October 2018

Great program!

Great idea but a bit tough for some old folks where in the world internet is a problem! Wonderful that supporters can be encouraged in days instead of weeks well done !!

Pros

The fact that it is so quick and I can write to supporters so much faster to thank them!
I can see if the giving is up and down and we can get figures for the accounts so much sooner!
It also tells me of those who have not given recently and I can get maps of area where they live and this is fantastic for travel and deputation work!

Cons

Takes a time to get to grips and need a simplified manual!
It is good that you can get good training and our HQ can use team viewer to teach us and take over screen for lessons!

September 2018

TODD from Operation Mobilization USA

Company Size: 501-1,000 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

September 2018

Excellent and Affordable!

Virtuous is a great partner - very open to new ideas for enhancements, very like-minded in doing something for the greater good and all about creating win-win situations.

Pros

This software is extremely intuitive and easy to use. It's tailored for the non-profit world and innovative in its approach around social network value. We love the open access to the database and the partnership with Mode Analytics make it really powerful for reporting. We love it!

Cons

The system still needs some enhancements around major donor development and Virtuous is aware and working on it. We are working in partnership with them to develop those aspects.

December 2018

Paige from Made to Flourish

Company Size: 11-50 employees

Review Source


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

December 2018

Great User Experience

I'm new to the non-profit world, so Virtuous has been a helpful tool to do my job well with efficiency.

Pros

I've loved how easy it is to use Virtuous. The trainings are plentiful, the interface is user-friendly, and the transition from one database to another has been as smooth as possible. Great customer support. So far, I have no qualms about Virtuous.

Cons

The hardest part about using Virtuous has just been learning how to use it. Like any new product, you have to take the time to read the "manual" and figure out how things work. Aside from that, integration has been easy.

August 2017

Nathan from The Halcyon Movement

Company Size: 2-10 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality