


Fitness goals



Supported Operating System(s):
Web browser (OS agnostic)About OneFitStop
OneFitStop is a cloud-based fitness management platform for gyms, personal trainers, yoga centers, dance academies, martial arts studios and sports coaches. The solution can be accessed on smartphones and tablets using the mobile app. The tool helps users with client management, online booking, scheduling, reporting, lead management and messaging.
OneFitStop offers advertising features which include personalized web pages and a directory listing. Users can also create programs, set fitness goals and track performance for their clients. The ability to capture progress photos and manage performance assessments are also provided within the solution.
OneFitStop offers a payment gateway so that clients can pay for classes online. Users can also track payme...
Fitness goals
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
May 2018
Anonymous
Company Size: 501-1,000 employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
May 2018
OneFitStop has allowed me to reduce my office time to train more clients
Pros
OneFitStop was easy to learn and is wonderful to use! The software is very customizable and keeps me organized.
Cons
So far I've had great success with every feature and tool within the software and have no complaints thus far.
December 2020
Christopher from Field & Function pty ltd
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
December 2020
Really enjoying OneFitStop and our members love the App they developed for us!
Fantastic!! Really looking forward to a strong partnership in 2021!
Pros
The App they made for us is really easy for our clients and members to use - we now have no one behind on their payments and packs. It looks great and works really well too.
Cons
Integration was easy and very quick. The only things we are asking to be improved are; more automated featured woven in to the Membership Suspension system (but it works well right now) and two way text messages. Both of these items we have been able to discuss directly with the owners and managers of OneFitStop and they are developing solutions first thing in 2021. In fact, whenever we need any help or are looking adding/making changes to the existing system to make our jobs easier they always listen and come up with solutions ASAP. Great!
Reasons for Choosing OneFitStop
Worked really well, did everything we needed it to do and a strong connection with the team at OneFitStop as soon as we met them.
Reasons for Switching to OneFitStop
Mindbody is old in both technology and customer focus. Average experiences over and over again and then they wanted to bill us over $250 extra per month to use video sodtware inside the MBO system - during the COVID shutdown. Very happy to make the switch to a newer and more team focused company like OneFitStop. I can highly recommend making the switch if you are sick of dealing with Mindbody!
July 2020
Amy from Soma
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
2.0
Value for money
2.0
Customer support
1.0
Functionality
2.0
July 2020
Don’t waste your time
Horrible also they trap you into their payment provider who rips you off and demands unrealistic payment if you try to leave.
Pros
It was reasonably easy to learn and cheaper than others
Cons
Poor response times, billing on system was always different to what customers are charged and you couldn’t explain it, unable to check people in for gym us only so we had to keep a paper book as well and hope that members were paid up, extremely slow, very poor service if you’re not a massive facility.
Reasons for Choosing OneFitStop
Cheaper but then we moved to mind body because one for stop was the cause of many customer complaints and membership termination.
Response from OneFitStop
Replied October 2020
Thank you for the feedback. It is certainly disappointing to see that your facility did not value the 10+ hours we spent onsite plus hundreds of emails back and forth to support your operators. We hope to see you back in the future to take advantage of our full technology stack that hundreds of other gyms like yours have found incredibly valuable.
October 2017
Terri from arise.YOGA
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
4.0
October 2017
One Fit Stop is an affordable software that fits my yoga studio perfectly.
I get bookings, I get to advertise with links, I get an easy to use app.
Pros
The best.... maybe even amazing feature, is the personalised app. It is so easy for my clients to use, but more importantly, they use it without me even knowing. They purchase classes, packs, workshops, all on their device and more importantly, all on their own - via the link I have supplied either on email, facebook or website. The desktop system is just as easy once they follow the link. I will also mention, that even if they are not a client - they too can create their own account, and start their memberships all from the comfort of, wherever they are. So all this in a nutshell, is members, clients, new clients can pay for services without me having to chase them.
Cons
Initially the customer support lacked, the support was awesome, but it was a matter of tracking down the support and waiting for it. They have since rectified this and have online real time support, which is heaven sent. Like any system it has it's glitches, but I actually think it's more me the user getting my head around the best way to set up memberships, workshops and classes. The biggest con I have is that you cannot use the same email address for clients. You also cannot have an employee as a client, would be good if they were automatically in the system as both. Family sharing would be another awesome feature as it's very time consuming setting up different accounts for a child and then having to tell the parent that you need their card details recorded in 2 places - that is an uncomfortable situation.
October 2020
James from Tribute Boxing
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
October 2020
One Stop Shop
As you can probably notice from above I have had an amazing journey with them. Jarron and his team are total professionals who get the job done. 10 out of 10 from me.
Pros
The previous software I use was a multi industry software that didn't serve our purpose. The switch to OneFitStop was seamless and to be honest I wish I did it earlier. The fact that it is a dedicated fitness software makes so much of a difference. From member usability to management back back end software, it does the lot. Our team is so much more efficient in everything we do. I highly recommend to anyone considering.
Cons
The only thing I can pick and it is minor were some features with the dedicated app. Switching between sites was a bit clunky however to the management team they have fixed the issue in their next update. Thats another great point about OneFitStop the ability to work directly with management to resolve any issues.
Reasons for Switching to OneFitStop
Didn't have everything my business needed.