Bloomfire vs Desk.com

Bloomfire has 201 reviews and a rating of 4.32 / 5 vs Desk.com which has 509 reviews and a rating of 4.37 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Bloomfire

Desk.com

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.32 / 5 (201)

4.37 / 5 (509)

Ease-of-Use

4.0 / 5

Value for Money

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

January 22, 2021

February 16, 2021

Pros/Cons

Pros
This information is very easy to use. I like that others in our organization will ask questions and we can see this information. The information is also easy to update with changes.
Clean, easy to user interface. Enough features to still be powerful and handle lots of information, posts, questions, and media.

Cons
Overall pretty good tho’ I’m not real good at using the search function.
navigation seems to be one size fits all. It would be nice to see an web interface for desktop browsers so that things don't have to be so blocky.

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Pros
Very powerful tool, and very robust program. The amount of detail it can track is amazing! Quick to access the info that you want.
good program. easy to use and great use to solve problems and make amazing sales.

Cons
While having everything in the cloud is awesome, having internet issues at work or network throttling can make developing frustrating at times.
The only con is that it takes time to set-up correctly but will allow you to scale and grow.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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