About Asana

Asana is a cloud-based project and task management solution that enables companies and ad agencies to manage and organize tasks and projects, communicate and collaborate. It is helpful for teams and companies that handle multiple projects at one time, and it can serve companies of any size.

Features include task management, reporting, automatic notifications, a customer portal, collaboration tools, dashboards, a mobile application, document management and task assigning. Asana also includes an Inbox feature that captures all updates generated automatically by the software.

Asana can be accessed through mobile devices such as laptops, tablets and smartphones. It can also be accessed on both Android and iOS smartphones. The software is free for up ...


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Supported Operating System(s):

Windows Vista, Mac OS, Web browser (OS agnostic), Windows 10

8,890 Reviews of Asana

Average User Ratings

Overall

4.42 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(4,894)

4,894

4 stars

(3,066)

3,066

3 stars

(732)

732

2 stars

(113)

113

1 stars

(85)

85

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 8890 results

June 2019

Michael from Australian Institute of Family Studies

Verified Reviewer

Company Size: 51-200 employees

Industry: Government Administration

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2019

Great task-management and collaboration tool

It's a breeze to use and it enables our busy publishing team of 10 to collaborate and stay on top of our day-to-day. It also gives me the paper trail I need for quarterly and annual reporting. Highly recommended.

Pros

It's very easy to implement and to onboard new users. The interface is attractive and very intuitive. New features are appearing every few months - the recently added Portfolio/Workload feature is brilliant. Now I get the Gantts I need to monitor my team's workload and our many projects.

Cons

Being able to estimate hours per task would make Workload even more useful. Keyword search (for completed tasks/projects etc.) can be a little flakey.

Reasons for Choosing Asana

Jira was over-engineered for our requirements.

August 2020

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

August 2020

Robust Project Management Software for Creative Agency

Asana has allowed our business to become so much more streamlined, and we no longer worry about dropping balls or missing deadlines. We have been able to accomplish so much more work because of our organization within Asana.

Pros

Asana has been integral to our business in the last few years -- the platform allows for robust content / project management. We are a small design and web development agency, and we're finally able to track our projects from first inquiry to project close. Asana has been an amazing tool for keeping our processes efficient and transparent, and we've set up teams shared with some clients so that they too can be aware of our progress on their projects. We've also been doing all this using the free version -- we briefly tried a demo of the paid tier, but we found that for our small (and somewhat change-averse) team, the free version has virtually everything we need.

Cons

There are some elements of Asana that are surprisingly inflexible -- we'd love to have more color options to differentiate our projects and tags, rather than having to use the same 16 colors, for example. And the email notifications are not great -- they send more than is necessary, and they're not very customizable. Asana's customer support team is responsive, but all the requests we have appear to also have been in the request queue for years.

Reasons for Choosing Asana

Asana felt more robust and better for a larger team than Trello. Jira felt more aligned with agile development, which is not the majority of our work.

September 2019

Aliz from HP Inc

Company Size: 10,000+ employees

Industry: Computer Hardware

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

4.0

September 2019

Good Startup Project Management Tool

It was a very good tool to use, highly user friendly, quite effective and very visually attractive. This tool is great for startups in my opinion and the price is fair for the features it has.

Pros

I like how user friendly it is, the aesthetics (looks), it's very neat and colorful at the same time, it provides a good option for organization and I think it's a good tool for startups, it makes planning, task assignment, tracking and registering much easier.

Cons

I think the software is amazing but it lacks some features seen on more robusts tools such as Zoho Projects, still, this tool can integrate with other small tools that can give you access to Gantt Charts or timelines, etc. The problem is you have to pay for those additional integrations.

Reasons for Choosing Asana

For the price and the features, when I tried the free version I felt much more comfortable with this tool than the others.

May 2020

Hugo from UnicornPowered

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

May 2020

Free version is already great, it is even better when you upgrade

I have been using Asana for many years, when I need to refer to a good and useful tool for managing project, I always say Asana. Moreover the free version offers all the needed basic features, it is impressive.

Pros

The clean UI, the board and custom fields.

Cons

Subtasks management (mostly in the board view) because too much click to reach them and no overall view (no nice hierarchical view with parents and child tasks).

Reasons for Choosing Asana

It was free, was always in evolution, offered simplicity. I have used the paid version also the features are greats!

Response from Asana

Replied June 2020

Thanks for the awesome review, Hugo! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We've some exciting updates coming up, so make sure to keep an eye on our release notes (https://asa.na/releasenotes) and product announcements in our community forum (https://asa.na/702)!

July 2020

FAIBREY from John Deere

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Farming

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Simplified teamwork with improved transparency

We have seen an improvement in reporting standards since we started using Asana. Team members are transparent and it is very easy to see everything and help those that are having challenges completing projects.

Pros

We started using it on free trial and we realized the first week that this is the software we wanted. One of the best factors is that it is updated regularly to add new features without an additional fee on us. With our team we are able to set goals and divide them into smaller goals that are distributed among team members in the software and we are able to track easily progress on each goal based on deadlines. We are able to track workloads and monitor portfolios on a single dashboard with a few clicks which makes it very user friendly. When we rolled it out we did not need special training as it is very easy to use. We automated all routine tasks in the software to save time and reduce errors. In addition, another feature I enjoy is the use of forms that are user friendly to submit work requests. They are very easy to fill.

Cons

Although it gives the option to secure documents and data from editing by enabling the comment-only feature, it does not restrict viewing of the data of which it is a feature they can add to make sure there is selection on who can view data among the team members.

Reasons for Choosing Asana

Asana proved to be very useful within the first week of our trial period and we could not do otherwise but subscribing.