About Brightpod


Brightpod from Synage, is a cloud-based project management solution suited for businesses of all sizes. It is primarily used by marketing agencies or the marketing teams of businesses in a variety of industries.

In Brightpod, projects are called “pods,” and users add workflows—made up of task lists, goals and milestones to them. Tasks can also be assigned a priority level. Visual indicators include progress bars, green thumbnail outlines to indicate the project lead and project color-coding options.

Pre-built marketing workflows include an SEO checklist, an email marketing workflow, a workflow for setting up a website in WordPress and more. Users can also create and reuse customized workflows.

Additional features include adding new users with roles and permissions, including clients and assigning people to a project or task by dragging their thumbnail image to it. Users can choose different views, including the “flow” view, where tasks can be dragged and moved as they are completed.

Brightpod offers a monthly subscription with three pricing plans. Upgrades include extra storage, additional users, projects and time tracking and reporting features.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

102 Reviews of Brightpod

Average User Ratings

Overall

4.39 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(45)

4 stars

(52)

3 stars

(5)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 102 reviews

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August 2015

Pamela from The Writing It Right For You Companies

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

August 2015

Great Product! Great Service! Great Company!

I started using Brightpod a little over two years ago when I was looking for an easy-to-use app for marketing and social media projects for my companies and for my clients. At the time, Brightpod was still in beta, coming out of beta soon after I signed on. Features I love: Each client or project has its own "pod" where milestones, tasks, messages, and files can be kept organized. All activity is updated in real-time and the app can be accessed on any device that has web access. All tasks, events, and milestones for each pod automatically go into a calendar which syncs to a web-based calendar such as GCal or iCal. There are marketing workflow templates available, and you can very easily revise those and make your own templates for similar task lists for different clients or pods. You can add and subtract team members, contractors, and clients to work with you on a pod and give different people different permission levels. You also track your billable and non-billable time if you desire. You can get real-time activity reports for each team member and for yourself and set up a weekly "focus" of your tasks. You can also generate very detailed "insights" for each team member, yourself, and other metrics. The customer service is top notch. Not only are there several detailed Vimeo videos for each component of the app, you can also directly contact the Brightpod team with a question or problem and receive an answer back in less than 24 hours; usually in 3-4 hours. The app has pretty colors. That is important for me as a creative professional. The only "con" is more of a feature request: You can generate a dedicated email address for each pod so that you can email tasks, messages, files, etc. to each pod. However, if you have a lot of pods, that's a lot of email addresses to keep up with. One day, I'd like to see the ability to just name the pod within one email address sent to the account and the email is automatically sent to the right place! I highly recommend this app for marketing teams, no matter what size.

October 2016

Kristen from Education Services Group / ngage Marketing Services

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2016

Great for marketing teams, but lacks some integrations

I love that there is a collaboration tool like Brightpod that is so focused on marketing project details. However, I'm not aware of any integrations with accounting programs or even a CRM that would allow us to directly bill customers for billable time. Instead, we're running manual reports monthly to identify billable time by client and project. Then accounting has to invoice manually. It would be awesome if all of this could be automated!

Pros

Easy to use. Templates come in handy. Even easier to collaborate now that we can duplicate pods and task lists for similar projects.

Cons

Limited/no integration with CRM and/or billing software to automate the invoicing process.

October 2016

Lamees from RPOA

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Happy Customer

I was looking for a task management tool for our small team that's intuitive and flexible enough for our work style. My teammates recommended a few other software options, which I considered and tested but didn't like much. I learned about Brightpod from another tool I used for years now called DeskAway by the same developer. It didn't take me much to figure it out once I signed up for the free account. What I love most about Brightpod is the ability to create "workflows," this basically allowed us to setup our processes through this tool (e.g., we setup eBook production with task lists and tasks and for each new eBook, we simply add a new Pod with the eBook workflow and teda, the tasks and task lists are loaded and we only need to assign to members and set dates .) It was easy enough for other team members to start using the tool without any learning curve.

Pros

Workflows, list view vs. workflow view, predefined workflows for digital marketing work. Customer service is great: the built-in support interface is very easy and convenient to use and customer support respond in very timely fashion.

Cons

Can get expensive with busy project schedule.

October 2016

Werner from Technicolor

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

In Technicolor, Brightpod is a verb now

We use Brightpod for project management in the marketing creative team. We are a worldwide company and my team supports marketing people on all continents. Brightpod changed our lives: it is so easy to use for everyone, so very straightforward, there has been zero reluctance to use it - not always a given when you introduce new tools. You have a full overview of everything that is going on and good tracking functionalities, great when you're dealing with different time zones and different clients. The clients are constantly aware of the status and can be notified whenever there is the need. The interaction with Outlook works great, by the way, so there is not always the need to log into the tool. The Brightpod team are very responsive and very helpful as well. We've been using it for over a year now and it's still the best dollars ever spent.

Pros

ease of use
functionalities
support

Cons

don't really have anything negative to say

October 2016

Shad from A.B. Martin Roofing Supply

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

Brightpod. I'd be lost without you.

When I took over the marketing department at a growing business, I was essentially jumping onboard a moving freight train. With dozens of newspaper ad deadlines every month, right off the bat, I knew I needed a project management app that would let me keep track of recurring deadlines as well as keep my supervisor and me on the same page. After testing other apps, I can say without a doubt, Brightpod is the best. Both with the product and their (almost) live support. Here is how I use it. I set up a pod. Inside the pod (Print Advertising), I create a task list (Recurring Ads, Pending Review, etc...), then I create an individual task and set up the deadline and how often it will repeat (never, every month, or every week). From there I create the ad and add it as a comment in the task. My supervisor is notified, he approves the ad, I mark it complete, and if it is a recurring ad, a new one is automatically created with the proper deadline. I'd be lost without Brightpod.

November 2018

Katie from Luther Seminary and Augsburg University

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Excellent Project Management Solution for Marketers

Great for a smaller organization managing marketing campaigns with a small internal team and freelancers/agencies. Keeps everything in one place, keeps us on track, and helps us collaborate across distances.

Pros

The fact that Brightpod is created specifically for marketing teams makes it extremely user-friendly. It has all the features I was looking for, including file sharing, content editorial calendar, recurring tasks, delegation, and more. We use it to collaborate both with our internal team as well as with external agencies and freelancers.

Cons

Brightpod has done everything I need it to--I haven't found a weakness yet!

October 2016

Sarah from Moka Graphics

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

Brightpod Review

Love the software. My team handles upwards of 300 tasks at any given time and Brightpod has made that process more efficient and managable. Brightpod makes it easier to organize my work and track each items current status, time spent working on it, due date and more. The only thing that would make Brightpod even better would be a timer with in the program itself, ideally similar to the way Toggl manages time.

Pros

I love the way everything is displayed. One of my biggest issues with competing project managing apps is that the projects are not organized in a easy to view, hierarchical, format. I love that you can view the pods all together, then the pods individually, then the tasks themselves, and all in one window. There's no bouncing around from page to page and hard to navigate links. Everything is straight forward and even color coded.

Cons

I would love there to be a built-in timer feature in this program as opposed to logging in each time manually.

October 2016

Joe from Interamark LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

Brightpod is a superior app for managing, recording, and billing collaborative projects

Brightpod is so intuitive that the entire team was up and running in less than a day with no setup. Because its so easy to use, you can include contractors and alternative workforce personnel with almost no training, which is usually a big headache for integrating (and billing) these resources into a project. Brightpod is flexible so that it quick and easy to create a tangent within your project, start a conversation, post files, attribute time, and then write off some of the time and close the tangent. This can all be done by line-level workers without having an administrator build out a skeleton and assign tasks. The quick setup and tear down allows for ideas to be explored with ease and at the same time recording the conversation and the files for later access.

Pros

Price
Ease of use
Intuitive
Email-based

Cons

Could have a tighter relationship between recording time and tasks. When recording time, there is only a notes field and it does not have to tie to a task, which is easier to use, but less useful for billing presentation. I suppose the whole time recording feature could be more robust with a place to enter your time against all your tasks.

October 2016

Brooke from All Risks

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

Great tool for project management

Our company loves brightpod! We use it for project management to balance projects throughout our marketing team of eight people. We love the ease of use of transfering projects to other team members and addding comments. The emojis are a fun new feature as well. Customer service has always been really helpful, but there are some limitations to the software. In the future, we would like to be able to change the project entry date (currently can't add it to past dates).

Pros

Comment section, export to Excel feature, calendar, ability to personalize pods to our complex company

Cons

Can't use in Citrix and want to be able to change date of entry

October 2016

Samantha from Brand Story Experts

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

BSE Loves Brightpod

This system is super easy to use, at this point I can add tasks with my eyes closed. I love the support we receive, always an answer almost instantly to any questions we have. Love how they are always adding things too :)

Pros

Ease of use, colors, look of system

Cons

Wish it could tie into invoicing and billing and a little more robust client portal

October 2016

Caleb from Neutrino Marketing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2016

Great Marketing Project Management Tool

Brightpod was a great addition for me as a freelancer and as a growing agency. As a freelancer, I was involved with Brightpod through my clients and found it very helpful in ensuring that I was accomplishing the work and making sure that my clients knew it. As the owner of a small, but growing agency, Brightpod's price point and offerings are a great fit for my small business. I use it on a daily basis to show clients the work that we've accomplished and what are plans are moving forward. They love it and so does my team.

Pros

Ease of use, price point.

Cons

Of course, I'd love to have the full features included with the premium account level but they have a business to run and as soon as I can justify it, I'll be purchasing it.

October 2016

Chantal from Battelle

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Works well for our department's needs

My marketing communications team has used BrightPod for more than a year now. It's allowed us to streamline our work processes, eliminating the "who's on first" issue. We are all now better connected with the needs and timelines of deliverables that require a cross-team approach. I love the reminders and updates I receive from BrightPod. It keeps me honest.

Pros

It's relatively easy to use and personalize based upon preference. It promotes a high degree of organization and collaboration.

Cons

There's nothing I dislike about it.

November 2017

Joe from A Big Idea Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2017

Brightpod has made project management for my social media team simple and efficient.

It makes collaboration and communication a breeze.

Pros

What's not to like? All of the pods are highly customizable. There are several different ways to utilize Brightpod to accomplish the same goal. Collaboration is a breeze, especially on projects that require more than 2 or 3 team memebers.

Cons

There isn't a mobile application at this point and that is something, I think, that would make it a lot more useful in the future.

March 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Trello with more features

Easy to have a team all on the same page with projects. Looks really nice as well!

Pros

The visual layout of this project management software is really aesthically pleasing. It makes it easy to group your tasks and super simple to see what stage each process is in. I really like the way you can easily duplicate common workflows!

Cons

There aren't quite as many levels of sub-tasks as some people on our team are used to, so learning to layer the tasks in a different way has been a bit of a challenge moving from another project management tool.

October 2016

Krystal from MEC Global

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Pleased with platform

Brightpod has been a large use of project management success for our team/industry, and it is becoming more and more involved in our new projects for other clients.

Pros

It is easy to assign tasks, and send through emails.

Cons

The layout is not very attractive.

October 2016

Venkat from CreativeIQ

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2016

Love this product need more productive features

overall experience is good. UI is simple, clean and neat. most of the updates i receive seems to be not relevant for my business. from a manager perspective i seek for more productive features.

Pros

compare to other similar product i like the UI, which is clean and neat

Cons

'Me' page lack features

June 2017

Sarah from Rose Design

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

June 2017

Lovely program, very easy to use and aesthetically pleasing

Made project management much more organized and compact.

Pros

I love the structure of this program - it is extremely easy to navigate and the "pod" setup is nice for keeping things organized and compact.

Cons

The program is NOT mobile friendly. It is near unusable on mobile though I am told they are coming out with a mobile friendly app soon.

October 2016

Paul from Moka Graphics

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2016

Great! But take your time.

The customer service and reaching out ranges from ignoring you to just annoying. They try to reach out and when they do they are in your face 24/7 (chat,email etc). When you have a question tho it seems to fall by the wayside. Granted, in their defense, I've only used this for one week so I could be totally off with them so far. Overall, it's a greats solution for what you need and best of all, it's all online so nothing g to download.

Pros

It's online
Easy to figure out

Cons

Need more support on how to...
Too many reach outs (chat,email) when I don't need it

October 2016

Chris from Aliste Marketing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

2 of 5

Functionality

4 of 5

October 2016

Good Management System

We use brightpod to help us manage our daily tasks and ensure that our employees are completing what is needed. Overall it does get the job done. The major suggestion I would make is the reoccurring tasks. Having a button to click rather then remember how to word the phrase to get it to reoccur. Just some food for thought

Pros

Some what easy to use

Cons

Reoccurring feature.

October 2016

Justin from Arena Sports

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2016

Arena Sports Review

This tool has helped the marketing department and I stay organized on all of our projects. This tool is super easy to use and is a great tool to show clients what exactly we are working on for them. This also helps us allocate appropriate time to certain projects, while being able to communicate with our peers. This will also help us in the future to see what tests we have run in previous years.

Pros

Easy to use, centralizes all of our projects, shows how much time is spent on each project, easy to track progress of projects