FreshCheq Software


FreshCheq is a cloud-based task management solution that caters to restaurants of various sizes. Features include kitchen management, franchise intranet, percent-compete tracking, quality control and more.

FreshCheq allows users to maintain logs for various parameters such as food temperature, food wastage and consistency of the food items. The solution also offers a reporting engine that enables users to generate custom reports, spot trends and make specific business decisions.

Additionally, FreshCheq features brand customization capabilities and real-time updates, and it provides users with mobile applications for iOS and Android devices.

Services are offered on an annual or monthly subscription basis that includes support via phone, email and live chat.



68 Reviews of FreshCheq

Overall rating

4.50 / 5 stars

Filters:

Showing 1 - 20 of 68 reviews

October 2018

Kyle from Buffalo Wild Wings

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

Freshcheq Review

We have used freshcheq for a while now. The system as adapted and been updated a bit but at its core, it isn’t a true line check. I think that it’s headed the right direction but more innovation and work will be required to get it at a more optimal state.

Pros

The accessibility of the tool. Being able to access it anywhere and have a catalog of tests is a huge win.

Cons

The system is designed essentially as a guide of pass and fail at all times when in reality a line check should be a living document. The corrective actions should be a work in progress and there should be someway for the the team members associated to see what needs to be completed.

Response from FreshCheq of FreshCheq

Replied October 2018

Thank you for your review and your suggestions. We are in the process of making several improvements to FreshCheq and look forward to rolling them out in the upcoming year.

March 2018

Vanessa from Buffalo Wild Wings

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

March 2018

Very Self explanatory, puts you in to a routine with daily checks rather quickly.

it makes me accountable to my daily routine, and the necessary tools needed to run an efficient operation.

Pros

This program is a great addition to our team. It saves greatly on amount of paperwork that we used on a daily basis. It gives you all your resources and tools right in the palm of your hand. Very quickly to catch on, and become a tool, part of daily routine.

Cons

The only thing I wish I had more control over, is access to tweak features, or make necessary changes according to my store.

Response from FreshCheq of FreshCheq

Replied March 2018

Thank you for your review, Vanessa! Each store has the control to customize their logs and reports, unless otherwise stipulated by your store owner or the franchise. I recommend discussing your proposed log changes with your owner, who has permissions to make the changes.

February 2018

Tyler from Patachou Inc.

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

So far we have had nothing but a great experience with Fresh Cheq. It is super easy to use.

It's a great way to record temperatures for safe food handling!!!

Pros

The ease of use is probably the best quality. It is super simple to record the temperatures, and also to change the things being temped when you need to. For a restaurant like ours that changes the menu every few weeks, this is very hellpful.

Cons

Really the only thing I don't like is that once you type in a temperature there is not a way to go back and change a temperature once recorded. When you have a perfect streak going, it's really sad when you accidentally hit a number a get a failing score for a 14 degree temp, when you meant to type in 144!

Response from FreshCheq of FreshCheq

Replied February 2018

Hi Tyler, thank you for your review. The platform does not allow temps to be changed so that there is a higher level of accountability. But, we don't want you to lose your streaks, so if you type in a temp in error, just reach out to me and I will correct it so that your streak stays intact!

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Freshcheq review

Overall it is a decent system and easy to use which means it makes it easy to train new team members on how to use the system

Pros

It is easy to use, and saves money on paper and toner.

Cons

Server tends to run slow at peak hours, would also be nice if we were able to set up reoccurring alerts to remind us to do start Freshcheq not just when we miss doing Freshcheq.

Response from FreshCheq of FreshCheq

Replied November 2018

Thanks for your review. FreshCheq currently has the capability to remind when logs are upcoming. Contact me and I am happy to show you how to set it up

February 2018

Justin from Moe's Southwest Grill

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

Overall, using FreshCheq has been a positive experience and convenient addition to our business.

It has eliminated all food safety log paperwork. Employees are now excited to use the tablet to do safety logs, rather than bummed about writing it down. Very convenient.

Pros

Eliminates all paper records.
Sends text message reminders to users.
Easy to configure to fit your business.
Multiple reports to break down check/log usage.
Portable functionality when used on a tablet.
Has a log streak feature to compete with other businesses.
Customer support is fast and reliable.

Cons

No app as of yet, so you have to use the web page. This can be troublesome on a tablet.
Requires internet access.

Response from FreshCheq of FreshCheq

Replied February 2018

Thank you for your feedback!

February 2018

Kirsten from Pizza Ranch

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

2 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

We love FeshCheq!

Pros

FreshCheq is very easy to use and has been a huge help to get our temp logs more consistent. I love that it will send you a reminder text before you are about to miss a log. That helps ensure that they get done and are not forgotten about

Cons

If we close due to weather or a holiday, we have to manually turn every log off for the day and then go back and turn them on for the next week. Would be nice if there was an easier way to do that.

Response from FreshCheq of FreshCheq

Replied February 2018

Hi Kirsten, We are working on an easier way to close your logs for the day. We are rolling out some new features next month that I am confident you will be pleased with. Thank you for your review.

September 2018

Chad from Buffalo wild wings

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

September 2018

Saves time and paper

Pros

This is a very effective way to report temps and inspect the restaurant throughout the day. It is efficient in comparison to pen and paper. Saves printing copies daily which saves ink and paper.

Cons

Corrections should be allowed at the end of the questionnaire. It would be nice if there was a list of fails at the end instead for having to do them individually as many products may have been in the same conditions.

Response from FreshCheq of FreshCheq

Replied September 2018

Thank you, Chad, for your feedback and we are thrilled to be a Buffalo Wild Wings partner.

February 2018

Cathy from Pizza Ranch

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

February 2018

It's a great tool.

Pros

I like that I can just carry around my phone while I take temps instead of having to take a big notebook and pencil around to write them down.

Cons

My fat fingers will sometimes hit a wrong key and if I don't see it before I hit the enter button I can't change it.

Response from FreshCheq of FreshCheq

Replied February 2018

Hi Cathy, Thanks for taking the time to review FreshCheq. I am so pleased that it are finding it to be helpful. I can relate to hitting the incorrect buttons and one solution is to transition to a tablet to make this easier. We appreciate your business and feedback. -Julie

November 2017

Rich from Emporia Pizza Ranch

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2017

This product has been great

Pros

It has simplified food safety for my staff and they are more willing to take time to complete the logs,

Cons

Would like to see a one touch button for when you are closed for holidays, weather or any other reason we are closed to shut off the log text warnings.

Response from FreshCheq of FreshCheq

Replied December 2017

Thank you for taking time to review FreshCheq. We are so glad that you love it and that it makes your job easier and your restaurants safer. We are developing a simpler way to deactivate alerts for unexpected closings. We will keep you posted. Thanks for your business!

January 2019

daniel from Moe's Southwest Grill

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Keeps your food fresh and in check

We use this at moes and it makes taking or temps a breeze I reccomend to any buisness required to log there temps

Pros

It allows me to add my temps through my phone we used to do paper but as time evolves so does technology

Cons

The time frames for each temp log. If you miss it you miss it bo going back later to correct

February 2018

Callie from Buffalo Wild Wings

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

February 2018

useful for accountability.

making sure i am able to hold my managers accountable for what temps they are recording and making sure they are checking each item.

Pros

I love how organized it keeps us. both with making sure they are getting done but also accountability so they are true numbers. being able to see exactly who did what check at what time helps us be more accurate.

Cons

it is clunky on tablets. Especially when setting up lists and what order you would like to view items. Also hard to pull items off your list. we have LTOs that are constantly moving and getting any line check changed is a hassle.

Response from FreshCheq of FreshCheq

Replied February 2018

Thank you, Callie, for your review!

March 2018

Liddia from Moe s Southwest Grill

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

It is very easy to use when I'm at work.

Organizational skills, getting the crew to understand business, keeping everything for records, and able to keep things in one place to find it easier.

Pros

It helps my company stay organized and helps us keep up with inventory and task that need to be completed.

Cons

Sometimes it has a mind of its own and starts glitching and putting stuff that I didn't put. And I wish it had some way of notifying you on when it's time to do something on your to-do list.

Response from FreshCheq of FreshCheq

Replied March 2018

Thank you for your review, Liddia. FreshCheq does have a text alert feature that will alert you when a checklist or log is due. Please speak with your manager or owner and request that you receive text alerts.

February 2018

Missy from Pizza Ranch

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Easy to set and easy to use

I don't have to worry about losing a paper copy of our food temps. The food inspector loves to come in and just grab the computer and look at our reports.

Pros

I work with teenagers and I like that it is easy for them to use. I like getting the notifications when I am not at work.

Cons

I can't upload a photo to use as an example of what I would like done. Also it won't let you do your measurements without having to refresh the page every time.

Response from FreshCheq of FreshCheq

Replied February 2018

Hi Missy, thank you for your feedback. You should not have to refresh the page every time, so I will reach out to you personally to help solve that issue.

December 2017

Preston from Pizza Ranch

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2017

FreshCheq has made our operation run smoother!

the benefit comes from making sure that my store operates safely and at the highest level of profitibility

Pros

Tailoring it to our store needs! Helps the entire team more accountable in ensuring that our store is functioning the way it needs to be.

Cons

It would be nice to have an alerting program to remind of times becoming due. that way our staff could be held more accountable

Response from FreshCheq of FreshCheq

Replied December 2017

Hi Preston, We are so glad that FreshCheq is helping your store. FreshCheq has both an email and text alert feature built in. I will contact you directly to help you set it up. We appreciate your business. -Julie

February 2018

tesla from Moe's Southwest Grill

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

February 2018

Great system, easy to use

Pros

That it's electronic and not paper, easily to navigate. That it records and stores all of the logs. Can receive emails about not completing logs.

Cons

Wish it had voice to record temperatures- gets some what messy when trying to type in temperatures.

Response from FreshCheq of FreshCheq

Replied February 2018

Thank you for your feedback, Tesla. As voice technology improves we will entertain your idea. We are glad that you find it useful.

February 2018

Brandon from Buffalo Wild Wings

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

Great website and app. Easy to use

Easy to use and track for daily use. Breaks down errors and can be used for seeing trends throughout the business

Pros

Easy to use and understand. Adminstration side is user friendly also. I've never had any problems with this product. Customer service is great if you do happen to have a problem

Response from FreshCheq of FreshCheq

Replied February 2018

Thank you for your review, Brandon! We are thrilled to have you as a FreshCheq customer.

October 2018

Robert from Buffalo wild wings

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

October 2018

Good but could be better

It's great at keeping waste down and clutter from printing all the check sheets every day and storage

Pros

Pretty easy to use and set up. Keeps track of your checks so you don't have all that extra paperwork and clutter

Cons

It could be more customizable for individual locations when you have more than 1

Response from FreshCheq of FreshCheq

Replied October 2018

Thanks, Robert, for your review. We appreciate your business.

February 2018

Shawn from Buffalo Wild Wings

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

February 2018

Works well

Pros

Freshcheq is a great program that saves greatly on the amount of paper used on a daily basis. Before freshcheq, we used almost a half a scane on paper printing our check lists. Now I can easily walk my line with my checklist in hand.

Cons

I wish that I had more access to make changes to the setup of my check lists. I also wish we could organize it better.

Response from FreshCheq of FreshCheq

Replied February 2018

Thank you, Shawn, for your feedback. I think you will be pleased with the new features and checklists that are being released within the month.

February 2018

Lori from ROC Management-Godfather's Pizza

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

February 2018

By doing Freshcheq you are checking equipment and food to make sure the temperature is correct.

That are stores are checking tempertures daily. Knowing if we have issues in a store with tempertures.

Pros

Get email that the stores have done the tempertures. Know that a piece of equipment is not up to temperture. Managment is checking the equipment to make sure it is working correct. They have to re check if they put a ewrong number in.

Cons

Getting the stores to do the tempertures daily. They don't understand it important to do. Getting the stores to do it daily.

Response from FreshCheq of FreshCheq

Replied February 2018

Thank you for your review, Lori!

March 2018

Taylor from Moe's Southwest Grill

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

Overall we like freshcheq just wish you could go back and edit an entry.

Pros

It is so much better than paper line checks. Makes the line checks more time efficient. Easier to train staff on.

Cons

I do not like that once you enter in a temp you can not go back and edit. I have accidentally entered in a 14 instead of a 140 and can't go back and edit this without starting a whole new line check.

Response from FreshCheq of FreshCheq

Replied March 2018

Hi Taylor, thanks for your review. There is an option to re-enter the previous item. Since FreshCheq is an accountability app, it would be counter productive to allow entire logs to be edited.