inMotion Software


inMotion is a cloud-based work management system designed to automate workflows for creative and marketing teams in different industries. The solution provides creative brief management, project management, online proofing and reporting.

Key features include an online portal to manage requests for new content, personalized “workspaces” and shared project dashboards, task and time tracking and a review and approval process with version control and mark-up tools for documents, graphics, and web pages. The system is designed to enable collaboration between team members.

inMotion automates review and approval process with custom notifications. The software provides users with feedback and sign-off audit trails from clients. Online forms are provided to clients and colleagues to request for new work. The software informs users about project completion through automated notifications. A time tracking tool monitors hours spent on tasks.

inMotion provides reporting and analysis tools including pre-defined templates for regular and ad-hoc reports. Users can also customize their own report templates. 



41 Reviews of inMotion

Overall rating

3.85 / 5 stars

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Showing 1 - 20 of 41 reviews

June 2016

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2016

Great creative project management tool!

I first started using used inMotion a few years back as a content reviewer and absolutely loved how much easier it made the entire review process. There was really no learning curve for our team and it helped take care of the communication and collaboration gaps we were having. When it came time at my current company to look for a solution, I got a chance to get deeper into the application and was impressed with how well it worked on the creative request and project management side. We found that the tool was definitely built with an eye for creative teams, more so than Basecamp and Office (which we'd been using prior to inMotion). I also love the customer service group. They are truly terrific to work with. Our entire team found inMotion to be incredibly helpful getting us started and working with us as we needed them to get questions answered. These guys speak the creative language.

Pros

Ease of Use
Great (fun and passionate) team
built for marketing and creative teams

Cons

Missing some of the more complex PM features (we didn't need or want them)

January 2017

Valerie from A-ROO Company

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2017

Happy Creative Department

When we found InMotion, as a Department, we were very excited to dive into it and use. The sales staff on the other hand, being very set in their old ways of paper proofs, weren't too excited to switch. That is until they got into it - they are all now using InMotion and have been very happy with the program. I know that I can always count on your outstanding customer service for any new idea that may come up, for advice on how to streamline something better, or to trouble shoot and fix any obstacles we may have gotten into. Not to name names, (I'm going to anyway) but Dylan Boan has been awesome to work with and has always had exceptional response time and answers to my questions and fixes to problems. It's been a pleasure to work with him! We are very happy with InMotion overall and look forward to utilizing the new review environment and seeing what is in store for 2017.

Pros

Ease of use, interface, and organization filters.

Cons

There really isn't anything that I don't like.

November 2018

Angel from Sagitec Solutions

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

November 2018

inMotion Review

Very user-friendly. Excellent customer support. Easy to use and navigate, even for non tech savvy folks. I use it for project management, creative workflow management, and online proofing. Anyone can use it. It also integrates with third-party software such as digital asset management solutions, so your final files are automatically synced and ready for others to view and/or download.

Pros

It's extremely user-friendly! It has a very nice, clean, and simple interface. It's browser-based so there is no software to install. And it has a mobile app, so you can use it anytime or anywhere!

Cons

Some of the account settings are a little confusing to set up, but the training and customer support has been great. I haven't used the reporting feature much, but it doesn't seem to provide what I was looking for, such as how many jobs have been submitted, how many have been completed, which reviewers are behind on proofing, etc.

January 2017

Markell from Centrifuge Media, Inc.

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2017

InMotion keeps us on-task and provides a centralized location for all job needs

InMotion provides excellent support for its software and makes it painless to set-up, train users, launch, and keep using. In only one year of use, it's been critical in managing our work flow, increasing the accuracy of our quotes, and ensuring that our team profitable.

Pros

It's easy to use from the start and continues to become more relevant as you set up templates and continue to refine your processes.

Cons

It lacks the ability to track financials in a way that's meaningful.

December 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Functionality

4 of 5

December 2018

InMotion Review

Overall, InMotion is a good tool for organizing and tracking internal and external production and special events. Once you get past the learning curve, and all team members have excelled at utilizing the program, it should fit all your needs perfectly.

Pros

What I like most about InMotion is that it provides a way for up-to-date tracking on internal production, and allows me to send out tasks to my team members and proofs to my clients all in one singular program.

Cons

What I do not like about InMotion is the setup of the user interface. At first glance, it looks like any other tracking and organization software. It looks like a combination of Salesforce and ShowManager. However, for the average user, if you have not had any training on event management or production management software before, seeing that many panels with small, unlabeled buttons can be a bit overwhelming. Other programs will have drop down menus or columns with all it's pre-filtered lists labeled for you. InMotion does not have that feature at first glance.

October 2015

Tye from Melaleuca

Review Source: Capterra


Ease-of-use

2 of 5

Customer support

5 of 5

October 2015

great customer service, lackluster interface

The user interface is Flash-based, which by itself is a huge negative, and the way the tools are designed and work clearly indicate the work of engineering-led thinking and not UI-expert thinking. The markup tools are rudimentary at best, though I hear some upgrades are coming. There are layers upon layers of menus with vague labeling. I understand this is a complex, configurable tool, but this product needs a thorough overhaul to break it out of its current antiquated approach to usability. On the plus side, the customer service team is super helpful in helping customize the tool for customer needs and helping users discover features buried by the poor interface design.

Response from inMotionNow of inMotionNow

Replied February 2017

[response updated 17-Feb-2017] Tye, Thank you for the thoughtful comments. We rely on the honest feedback from our customers to continually make our product better. I'm happy to share that inMotion has a completely redesigned review environment. The new review environment incorporates years of feedback gathered from users just like you! It's built on HTML5 (no more Flash!) and utilizes Google's material design principles to ensure streamlined ease-of use. We're confident these updates can address many of the usability challenges you're having, to make the already powerful features of inMotion even better. If you're interested in migrating to the new review environment, we would be happy to get you started. In the meantime, we welcome all manner of feedback and thanks for taking the time to offer it. - inMotionNow Customer Success Team

June 2018

Jenny from Rauxa

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

I used InMotion while working with a client to share work and feedback on various projects.

Pros

I like that InMotion allowed us to see the client's feedback right within the interface, and comment back and forth to make sure everyone was on the same page.

Cons

The software seemed like it could have been simplified - some parts of the interface were not very intuitive and required a lot of extra steps. The interface also felt a bit old, but there may be a newer version that we just weren't using.

August 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

inMotion!

Pros

Being a designer the reviewing process is a big part of my job. With inMotion coworkers are able to submit requests, give a brief statement of what they're looking for and attach files that are relevant. Once my draft is done I upload and send out to my review team, where they then make notes directly on my files and tell me what should be changed. You can upload different versions of the same drafts making it super convenient.

Cons

During the review process it's a little difficult if you have questions you need answers too or want to explain anything to your reviewers. As the draft owner you can make comments on your own pieces unless someone tags you in a comment. I would love to be able to chat back and worth with my coworkers about certain elements. And sometimes knowing when a project has been approved slips through the cracks.

December 2014

Heather from The Bidvest Group

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

December 2014

Workflow

I was introduced to this company at a design conference. Focused on solutions for creative and marketing teams. Web based application only. Helps creative teams get better at receiving inbound requests for work they ne d created. Neat proofing and review tools in browser and on iPad (slick tool) and Android (didn't try). Automates project steps around tasks and milestones. Reason to use - claims to speed up time to market by more than 50% by better managing intake, work steps and approvals. Supports content development for print, web, video. Enterprise ready. 10+ years in business. Pros: this is a tool that can be used with very little experience as found it intuitive. Segments the users based on specific roles - business teams needing work and creative teams doing work. Automates almost evry work step from tasks by templates to proof routing (review routing rules is most valued component). Adoption is fast for teams that make requests and review content. Cons: the project management tools are meant for fast turn projects. No issue tracking/bug tracking. Connects to external and cloud file storage like Dropbox, Sharefile, etc rather than hosting their own. This is a great tool for creative teams supporting fast moving companies responsible for lots of content types and serving lots of business units.

December 2015

Joshua from ReminderMedia

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

5 of 5

December 2015

Good resource, poor UI.

The app works well for checking the status of proofs. However, actually reviewing anything can be a frustrating experience. The UI is difficult to navigate on both mobile and tablet. There are also bugs with saving comments. I have spent time entering a number of comments on a page, only for the app to give me an error when attempting to save the status. There will be times when the app will not let me open a proof, regardless of the file type. It is also only for Reviews. There is no additional project management options, like creating a project, assigning tasks, or checking off your own tasks. Being able to do this would be a huge benefit for managing projects when out of the office.

Pros

» Shows status of proofs
» Allows for comments and approval status

Cons

» Commenting on proofs is buggy (won't save comments on occasion)
» Frustrating user interface
» Can't manage projects beyond reviewing proofs
» Highlighting words on app doesn't work like desktop (selects characters vs. words)

Response from inMotionNow of inMotionNow

Replied December 2015

Thank you for your thoughtful comments. We rely on your honest feedback to continually make inMotion better, no matter how critical the feedback. Our product team is actively looking into the issues you experienced to ensure they don't happen again. We are also currently hard at work on re-building the Review and Approval portion of inMotion. It's a complete makeover and will incorporate years of feedback gathered from our customers. We're confident these updates will address many of the usability challenges you're having, in addition to making the already powerful features even better. Our mobile applications focus only on Review & Approval functionality, not Project Management, as a result of direct customer feedback. However, the new re-build will also bring major updates to our iOS and Android apps. Thanks again for taking the time to offer your feedback.

December 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

Task Management at it's finest

Pros

As a production manager I work with a handful of designers, developers, and editors. InMotion has a simple, easy-to-use interface that allows me to identify which team member from which division should recieve my job request, allows easy attachement of files, and confirmation of reciept. Also it tells me the status of the project which is great!

Cons

What I dislike is sometimes the software would stop functioning randomly and there was no easy way to contact customer support. Maybe it's a bug but at times requests forms would be filled out and could not submit properly even after reloading the software.

June 2017

Kristie from VeriFacts Automotive

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

4 of 5

June 2017

Simple to use and set up

Pros

The service has been very inexpensive for our email needs, there are even multiple platforms you can use. Each has different set up and functionality aspects.

Cons

Unless there was a setting somewhere I missed, it did not sync with my mobile device which is where I primarily check email. That creates quite the challenge when looking for sent emails or specific info. Sometimes I have to check my phone and desktop both to find what I am looking for

December 2015

John from Cincinnati Bell


Ease-of-use

4.5 of 5

Customer support

5 of 5

Functionality

4.5 of 5

December 2015

User-friendly time saver!

Pros

The implementation of the software was quick, painless and came with very straight forward training sessions that had our team up and running quicker than I expected. From sales to training and support, everyone was very responsive and helpful. I've used several other platforms and this is by far the most intuitive/easy to figure out -- and easiest to get others trained on and using.

Cons

Ability to copy/edit and save a new project request would be a welcome addition.

March 2018

Steven from Losasso

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

March 2018

I think the user interface is extremely easy to use and get used to.

Pros

I really like the functionality and easy learning curve for the interface. I also thought the tech support was great.

Cons

It lacks the ability to track financials in a way that's meaningful but besides that I thought it was what you would expect.

Response from inMotionNow of inMotionNow

Replied March 2018

Steven, Thank you for taking the time to leave a review! Our customers are the best part about inMotion, and I'm glad to hear that you've had a great experience with the software! Please let us know if there is anything we can do to help, and feel free to reach out to your CSM anytime with any questions or suggestions you may have! We are always excited to hear suggestions for future development.

August 2018

Peter from Broadcom

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

2 of 5

Customer support

3 of 5

Functionality

3 of 5

August 2018

Project management software that needs an update

Pros

It's got pretty much everything you need in a project management software, but it does so in a clunky way that is not user friendly.

Cons

The organization is complicated and not user friendly. We spent most of our time searching for things or trying to help others outside our department use this. I'm a professional designer used to managing projects in other ticket-based software, and this stumped me most of the time. Underlying architecture felt outdated as well.

December 2015

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

December 2015

InMotion has changed our workplace

We use inMotion to receive client project requests, project management for a variety of projects and proofing. Couldn't be a better fit for us. It's the only software that lets us accomplish these things in one place while not requiring our IT department to manage the back end.

Pros

Easy to learn/use
Huge amount of versatility and customization
Customer support has been great
Handles basically anything we throw at it

Cons

Occasionally proofs don't display properly (probably a transparency issue)
Would like to be able to edit the review workflow at any time, not just the current tier
Would like more options on setting the proof available reminder email (perhaps by project?)

December 2015

Shana from Method Savvy

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

December 2015

Really solid platform

My agency works closely with inMotionNow on several marketing campaigns, and we use this platform to move our creative projects along more quickly and efficiently. In using the platform for a few months, not only have we found that it saves our team a great deal of time by streamlining the creative review process, but it's also a great platform to collaborate with our clients as a team effort.

Pros

Easy to use interface.
Ability to collaborate with several team members and clients in one place.
Eliminates the hassle of updating multiple documents to reflect design and copy changes.

Cons

Sometimes the comments run off the page, but this is fixable by moving the comment box.

August 2015

Nicole from R. Bruce Carson Jewelers

Review Source: Capterra


Ease-of-use

3 of 5

Customer support

3 of 5

August 2015

I had trouble with the app.

Once I down loaded the app it would not let me log in to view our ad. I tried setting up a new password and it wouldn't let me. Very difficult! I was on vacation and didn't have my lap top with me. Once I arrived back I was able to use the link bu I already missed my deadline of the ad!

Response from inMotionNow of inMotionNow

Replied August 2015

Hello Nicole, We're very sorry to hear about the challenges you had with our mobile app. And on vacation no less! For future reviews, we just released a new version of the app which makes the Reset Password option much easier to use. Our support team is always here to help should you ever need anything, and again, sorry for the trouble! We hope we have an opportunity to win back your trust very soon. - inMotionNow Customer Success Team

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

Love this software!

Pros

Our marketing and design teams have different challenges that other project management software can't seem to support. inMotion's online proofing and projects requests works seamlessly with our project management needs.

Cons

Sometimes the online proofing can be less than streamlined - but not too troublesome to call it a true "con"

March 2018

John from Account Temps

Company Size: 11-50 employees

Review Source


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

March 2018

In app markups are phenomenal

Pros

The image markup utility has been a game changer for our company’s review process. We have increase output through the expedited approval process two-fold.

Cons

The request forms and logic used on them is very basic. Advancement with this piece of the solution would truely enhance the end user experience.