About MantisBT

MantisBT is a cloud-based issue management and bug tracking solution designed for software development organizations. The solution helps team members to collaborate on projects and share software development progress with internal teammates and external clients.

MantisBT’s email notification feature sends automated emails regarding issue updates, group actions and project statuses to both project manager and team members. The role-based access feature allows project managers to restrict or grant access and permissions for projects, data and information to selected users.

MantisBT’s project collaboration feature allows team members to communicate and collaborate on bugs and issues raised by end-users. It also enables project managers and te...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Solaris, Unix, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

82 Reviews of MantisBT

Average User Ratings

Overall

4.05 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(22)

22

4 stars

(45)

45

3 stars

(16)

16

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 82 results

April 2018

Daniel from SOAINT

Company Size: 501-1,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2018

If you want to control bugs, MantisBT is the best solution.

Pros

Suitable software to track errors, inform the team through fault reports. It is important to highlight that MantisBT has a free license that allows multiple options to carry the day to day of the software that is already in the test stage. For the user, it has a nice interface and the team can be notified of each stage of the test cycle.

Cons

Your options are limited when it comes to customizing and creating new reports and more accurate tracking of manual test cases. Does not allow direct interaction between users.

December 2019

Jose Miguel from BIRD Consultores S.A. de C.V.

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

December 2019

MantisBT, basic control for basic dev teams

We needed a basic bug tracker system, based on that and we actually work using the predefined workflow: if your needs fits with ours, MantisBT is a very solid, stable and easy to use BTS. Included Workflow:

Pros

Version 2.x came with a bunch of much needed UI changes. Now MantisBT has a modern look and feel. Also, it maintains its core functionality, so create and manage tickets for your projects is a breathe as always.

Cons

Even in version 2.x, you still have to setup your development workflow using text files, which is not optimal and a very dated way of doing this and makes you take the setup a little longer.

Reasons for Choosing MantisBT

Basic BTS for Basic Needs, no brainer

November 2019

Pamela from VIDISTAR

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

November 2019

MantisBT for Support Ticket Tracking

We use MantisBT for our Support Staff to report, track and research problems our customers have encountered with our software product. At the same time, it is also used by our software development team to report and track issues and enhancements with our software. Being able to correlate the two is something that other support tracking software cannot do.

Pros

It is easy to use, customizable and works well for integrating issues between support and development teams.

Cons

Not that it is truly a bad thing, but there are just so many fields as options, it can be overwhelming.

December 2016

Syed from Empyrean

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

December 2016

Syed Mantis Review

I have been using Mantis for my current company for almost 4 years. This software is being used for tracking and assigning issues/tickets to the team for different projects and you can follow up with your team members by manually going into the specific ticket what is due for that day etc. I gave Mantis 3 stars because there are limitations and have some boundaries.

Pros

Easy to use. User friendly

Cons

You don't have a way to track stuff automated way. Where you should receive notification if a person did not touch the ticket and the deadline is near. You have to go in and track all those things manually. Where a person who assigned the case and the person to whom the case is assigned both should receive automatic reminders and warnings.

April 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

April 2019

Mantis Review

overall it good for small companies

Pros

Good Bug tracking tool. Can be integrated with other tools easily. Can track multiple project at the same time Different roles for different users search is very easy to use and multiple options are available for search

Cons

Boring UI Reporting is not much strong compared to other tools