Mavenlink Software


 

Mavenlink offers services and solutions for project management, resource planning, collaboration and financial management. It was designed for professional services and it is suited businesses looking for team collaboration and project management tools.

Mavenlink's emphasis is on team collaboration and task management. Files are stored and shared with the team on Mavenlink and can be tagged to specific tasks.

Mavenlink offers support for resource management, time and expense tracking and management, planning and reports and analytics. Its design relies on a single navigation bar which links to key areas of the platform. The centralized dashboard keeps users updated on the most recent activity and progress of each project.

Mavenlink integrates with many third-party applications, including Google, Microsoft, Salesforce, JIRA and Zendesk. Its Chrome plugin assigns tasks based on emails and its QuickBooks integration syncs with time and projects.

Mavenlink is suitable for professional service businesses, especially in the marketing, advertising, public relations, architecture, engineering, IT services, management consulting and educational industries.

 

Mavenlink - Project management
 
  • Mavenlink - Project management
    Project management
  • Mavenlink - Project accounting
    Project accounting
  • Mavenlink - Time tracking
    Time tracking
  • Mavenlink - Resource management
    Resource management
  • Mavenlink - Business intelligence
    Business intelligence
  • Mavenlink - Team collaboration
    Team collaboration
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

280 Reviews of Mavenlink

 

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Software Advice Reviews (106)
More Reviews (174)

Showing 1-20 of 106

Ron from Eco Interiors Ltd.
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2018

December 2018

Very receptive customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Companies that focus on CRM or SaaS might find Mavenlink more useful than we did.

Pros

- If there are features/settings that you don't have, the Mavenlink team was very receptive to implementing suggestions.
- Good time management tracking program

Cons

- Project management resources were lacking. We never used the project correspondence section as it was cumbersome and not very intuitive.
- Chrome plug-in crashed periodically

Review Source
 
 

Misha from ServiceTitan
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Allows for great transparency between teams

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Mavenlink has allowed for my team to build out a project plan that is clearly visible to other departments. Within the project plan we are able to assign tasks to certain individuals allowing for us to create and follow up on our staffs to-do lists.

Cons

There are some fields within project templates that show detail, however there is no easy way to obtain a report on that detail.

Review Source
 
 

Samantha from Eco Interiors Ltd.
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2018

November 2018

Mavenlink is a good software service for time entry and management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Integrates with Google Chrome via an add-on that lets you enter time directly to a project from a side window without having to go directly to Mavenlink's website. It also simplifies the time entry process by creating weekly time cards so you can view all of your projects for that time period. Their customer support quickly responds to support tickets and queries.

Cons

The project management component feels...unfinished. It just feels slapped together, but very dated.

Review Source
 
 

Peter from Zon Engineering Inc.
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Missing some key features

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We used Mavenlink for 3 years. The biggest benefit was the ability to integrate with Chrome browser's through their plug-in for time tracking and entry without needing to login to the main Mavenlink site.

Cons

Our accounting department's biggest concern was the inability to seamlessly work with Quickbooks Online as we were from Canada. This resulted in doubling up some accounting tasks.

Review Source
 
 

Brandon from Eco Interiors Ltd.
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Leaves much to be desired

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Mavenlink's time entry and task assignment was very helpful for our team. It eliminated the need to manually track our time on spreadsheets and the time utilization integration was a nice feature.

Cons

The inability to link to our Quickbooks account meant doubling up on some accounting tasks which, at the end of the day, we were trying to eliminate with Mavenlink.

Review Source
 
 

Karen from Eco Interiors Ltd.
Specialty: Architecture
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Difficult to use and on-board employees

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

We used Mavenlink for a year. The project management features were nice and it helped streamline our resource allocation for staff time.

Cons

The initial onboarding process was slow and our team was reluctant to continue using Mavenlink as it was not able to integrate with Quickbooks and we ended up having to double our time/expense tracking for accounting purposes.

Review Source
 
 

Claire from Graceful International Logistics and Freight Forwarding Company
Specialty: Transportation & Logistics
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Suited for Professional Business (Mavenlink)

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Mavenlink features helps you to your task to be more Organize and collaborate to your team efficiently . This platform also possible to sync in from another software's, further to be a great advantage if your using other platform.

Cons

There are lots of features of this platform. So you need to sit for a long time to familiarize all the major details.

Review Source
 
 

Stuart from Zon Engineering Inc.
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2018

August 2018

Mavenlink is a good time and resource tracking solution for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

If you lack an in-house time and project management solution, Mavenlink can fill those gaps with a straight-forward time tracking system.

Cons

The task assignment and tracking features are cumbersome, and after several attempts to on-board our team, we ultimately abandoned using those features.

Review Source
 
 

Loreto from CJI
Specialty: Retail
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Very helpful project management tool!!!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We are very thankful to Mavenlink for it allows the team to collaborate even if we are apart from each other. It really help us to finish our tasks easily and quickly.

Cons

So far we do not have negative feedback while using Mavenlink...It really satisfies our needs.

Review Source
 
 

Ryan from Zon Engineering Inc.
Specialty: Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Good for time tracking, but it tries to do to much

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

We use Mavenlink for time tracking on project and task items, only, and our accounting department exports this for invoicing and payroll

Cons

I feel that Mavenlink is trying to do too much, and it's not at the top of its field as a result. It needs to focus on developing its current feature set before deploying more features.

Review Source
 
 

Kion from AFT
Specialty: Graphic Design
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2018

June 2018

Abruptly changed pricing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Long story short, I had been paying a certain amount for 6+ years, they kicked my credit card, made me reenter the info and told me that plan wasn't available anymore (no prior notice). Then I was faced with the decision to upgrade to a plan that was 6x more than my original plan! I talked to 2 reps and they both told me "we don't offer that plan anymore". All of this happened in the middle of the week while I am trying to deal with my clients. Anyway, I began using zoho projects which I like much more, it has an app and it integrates with a lot of other zoho products. I would highly recommend since the pricing is similar. I left Mavenlink mainly because of the inconvenience, but ZoHo truly provides the same service plus more!

Pros

The workspace was professional, branding gave the sense of personalization. The file space seemed to be unlimited at the time.

Cons

They don't have an app, the mobile equivalent site is not as user friendly as an app would be. Some of the screens are not responsive on a desktop.

Review Source
 
 

Nick from Zon Engineering Inc.
Specialty: Energy
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Good for time tracking.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- Good cloud based time tracking service that can allocate time to projects and sub-tasks
- Assign billable and cost rates to each team member, and assign a role with various permissions
- Project and task notes, details and budgets

Cons

- Limited export compatibility with quickbooks Canada.
- Limited customization.
- Would be better with additional child task levels.

Review Source
 
 

Scott from Zon Generation Ltd.
Specialty: Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

A good project management and time tracking resource

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The Mavenlink customer support team is quick to respond to any issues we had brought up and, other than the lack of integration with our Quickbooks, it is a solid project management service.

Pros

We've used Mavenlink for a few years, and the biggest asset to it is time tracking and project/task time allocation. The resource availability and scheduling are also nice features.

Cons

The biggest hindrance we encountered was the lack of integration with the Canadian version of Quickbooks we use. This led to some additional work required on our accounting side to export the time entries and bring them into Quickbooks.

Review Source
 
 

Myca from United Methodist Communications
Specialty: Non-Profit
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Mavenlink is Good for Limited Uses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I don't love the team collaboration aspect that has been baked into the platform, and the project accounting portion feels a bit light. Overall, a good option if you need more PM than anything.

Pros

I really like that you can include P&Ls in your project planning, and the planning portion of the platform itself is relatively straightforward and offers all of the required items a PM and team would expect.

Cons

It feels like the platform is simply trying to do "too much", meaning it falls down on a few different fronts. While it could be an exceptional PM software, it also tries to be an accounting and BI platform. This results in nothing being a perfect fit for your needs.

Review Source
 
 

RJ from INfo Arcan
Specialty: IT Services
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

One of the best PM Tools in the Market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Mavenlink is a solid PM service. The Premier tier of service offers a useful set of features, including reporting tools, financial integrations, and so forth. Still, for small businesses.

Pros

The best way to get project teams off email and into a space where real work can get done more efficiently is to use an online project management

Cons

Expensive monthly cost. They started out good for the price. Now their customer service is subpar, their product needs to be evolved more, and they are charging more.

Review Source
 
 

Nathan from Halo Development, Inc.
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Excellent Project Management Solution and More!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Collaboration between your team is the focus for Mavenlink and they have done an extraordinary job at allowing for quick open communication,
The software is great for your PMs to keep track of each project and ensure their team is prepared to ensure customer satisfaction.
This great system has not let us down at all. Hands down, best overall solution we have found.

Cons

What's not to love? It was even easy for our team to pick up on the use from day one.
Potentially it could be adapted for subcontractors to participate in the sales phase, but that is a niche concern for users within construction companies.

Review Source
 
 

Shantanu from Damco Group
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

Rocks Mavenlink

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Simple to you use, assigning tasks, creating templates, mobile friendly, integration with google apps.

Cons

There's not much to dislike. I'd like to see a more robust file storage capability so our clients can access documents through a tiered folder structure. I'd like to see the Analytics reports and invoices have the added capability for customization.

Review Source
 
 

Cassie from Fca
Specialty: Manufacturing
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2018

April 2018

Great project management cloud based solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good project management solution, however it is limited in some of its features.

Pros

One of the nice features of Mavenlink is the ability to track time entries from a Chrome browser plugin without needing to go to the full Mavenlink site. The mobile site is fairly intuitive and operates flawlessly.

Cons

Mavenlink is a bit limited in terms of the number of tiered child tasks that can be created. It would be useful if there was a larger hierarchy that could be created, and not limited to 2 tiers.

Review Source
 
 

Robin from Infobahn Softworld
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

A very intuitive and understandable management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The platform is very easy to understand and manage all your project management activities at one glance. Its robust features like resource planning and fund management are simply cool to plan and make it go live.

Cons

If you have to jump start and join a project meeting i dont think mavenk tool will help you easy navigate. the best way is to click on the link which you will recieve an email.

Review Source
 
 

Jack from Infobahn Softworld
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Financial Reporting Guru for Managers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

All managers will be able to maintain the financial records in one centralized and safe located database.

Cons

Migration of data within the tool is highly challenging as the software has limited permisssions for the process to be enabled.

Review Source
 
 
 
Showing 1-20 of 174


December 2018

December 2018

Permissions and great API access

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Mavenlink has great permissions controls, which is great for big teams. Lots of ways to integrate with different apps, including the API, Zapier and their own connections.

Cons

It would be great if they had their own mobile app and a way to communicate within the app.

Review Source: Capterra
 


November 2018

November 2018

Mavenlink it's pretty good at what it does

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

This is the first job where Ive used the software. It does make getting reimbursed for business expenses fairly easy. It also lets you move the same tasks from one week to the next and adjust hours very easily.

Pros

It is very easy to compartmentalize your hours and expenses to maintain your budget despite having numerous different projects going at once.

Cons

Can be a bit tricky to get started depending on how tightly the ability to join groups is held onto.

Review Source: Capterra
 


November 2018

November 2018

Mavenlink Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Tasks were easy to manage and duplicate as templates once imported into the system once. I really liked the feature where you could update project managers/admins on how far things were completed - saved up a lot of time and unwanted "Where are you on this?" emails/Slacks/etc.

Cons

It was easy for tasks to get muddled together. User permissions could be improved to not let just anyone provide updates within the project.

Review Source: Capterra
 

Angel from Sagitec Solutions
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2018

November 2018

Mavenlink Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use this software for time tracking and task management. It's also a great tool to collaborate with your coworkers. It has a lot of features we don't use yet, but plan to in the future.

Pros

This software is great for time tracking, task management, collaborating, and resource allocation. It can be customized to your brand.

Cons

I found it to be a little overwhelming at first. Would have like more training.

Review Source: Capterra
 

Gary from Galvin Technologies
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Enterprise Solution for Small Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Mavenlink is a project management tool that has help formalize our internal processes for project management. The real time project metrics are something that has helped us plan accordingly.

Cons

We wish the integration with Salesforce and email was more robust.

Review Source: Capterra
 

Ryan from Sikich
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Great to see time and communication

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I get access to mavenlink from a freelancer and it is so much easier with this freelancer than the others because we can track things through here

Cons

I know it might sound odd, but having to sign in as someone who needs to sign off on invoices is weird.

Review Source: GetApp
 

Andrew from Atech Support Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Great Product for an SME

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I would recommend the tool, its provided us with a really useful platform to provide greater control over our projects.

Pros

The Dashboard and project spaces are clean and intuitive - they provide us with a clear way to manage our projects - we make great use of the project health checks and project insights for our weekly and monthly reporting.

Cons

there could be more done to make the time sheet and scheduling tools integrated more

Review Source: Capterra
 

Morgan from Proclaim Interactive
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Efficient Project Management System

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I love having Mavenlink as our project management system. It's much more efficient and user-friendly than the system we used before, and they seem to always be improving it which is good to know from the user point of view.

Pros

The ability to keep up with each individual project, its tasks and subtasks and everything else involved, without worrying about it getting lost in our Google Drive or desktops. It's a good place to store information, communicate with coworkers, and stay up-to-date on the project's status.

Cons

The recurring projects (which make up about 75% of our company) sometimes have trouble repeating correctly each month. The dates will be off and we have to go in and manually adjust a few things, which isn't a huge deal but it's an inconvenience that we'd prefer to avoid.

Review Source: Capterra
 


October 2018

October 2018

Great tool for tracking time spent on work

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Mavenlink is great for projects that require identifying the amount of hours spent on a project. Specially custom projects to ensure its on time and you don't go over the allocated hours set, or determine if you need to charge more.

Pros

Mavenlink was a very great tool to track the hours spent on a project. It also was a very useful tool to determine if the project is on time or will be going over the allocated time that should be spent on the project.The Project Manager I worked with definitely loved it as well.

Cons

A little bit of a learning curve and could definitely get lost easily in the app as there are so many features. Otherwise once you get used to it, it can be a pretty easy tool.

Review Source: Capterra
 

John from Rise Interactive
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2018

September 2018

Too Many Features, Not Enough Focus

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

We tried it out for a few weeks and did not love it. However, the sales team is really good and accommodating so if there is a good fit with your project, they'll help you find it.

Pros

The customer support team seemed really good and the web interface was very polished. I can see it working well for a group that focuses on just one large project.

Cons

It was not a good fit for my team, which focuses on a large number of medium-sized projects. The software was good but it felt like they tried to pack in too many features, so some of it was overwhelming and for managing day-to-day tasks the process was a bit cumbersome.

Review Source: Capterra
 

P. Andrew from Spire Advertising & Web Design
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Good tool but there are better options for cheaper

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Mavenlink is a good project management tool and I enjoyed using it for several years.
It's great at keeping track of tasks for just about any business.
You can have multiple sub-layers of tasks.
There is built-in time-tracking available.
You can invoice from the program when tied to 3rd-party invoicing tools (like QuickBooks)

Cons

The main con is that it's very expensive compared to very similar tools (that are arguably better performing).
You have to pay for every user (even freelancers), which doesn't make sense in today's market.
The design is a bit behind many competitors like Teamwork and Asana.

Review Source: GetApp
 


September 2018

September 2018

Perfect for a growing business

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Mavenlink is a wonderful software to use if you are looking for an easy-to-use project management tool.

Pros

Mavenlink is easy to use and fairly intuitive. We've had no problems with the software and they are making monthly updates to add new and useful features based on customer feedback. Project tracking is the primary reason we use Mavenlink and our workflow has never been better. I really don't know how we managed without Mavenlink before.

Cons

The main issue we are having with this software currently is when it comes to deadlines changing. At this time you can update the project deadline but non of the project related tasks will readjust to the updated deadline.

Review Source: Capterra
 

Praveen from Accenture
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2018

September 2018

Very easy platform to engage with clients and to manage reports.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

When a client assigns a project to our team we add a new page to our Mavenlink platform and share that with client and all the team members who will be working on the project. Clients can see updates, modifications and even daily reports. Our team don't have to update each time with the client or send them an email at the end of each day. Even if a client has different projects, they will see it on different pages which avoids confusion. The Gantt charts are the best feature included to avoid keeping multiple tabs open.

Cons

One of the main cons is that it will take considerably more time setting everything up. One has to dedicate for at least 4-5 hours to learn everything pretty well. The date format is given only in US standard and troubled us a lot in the beginning.

Review Source: GetApp
 


September 2018

September 2018

Would recommend for project based businesses.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

The reporting that the software provided was very valuable to our team as we were able to gauge the success rate of projects as they were proceeding through the various steps. Knowing how many were in the Green as opposed to the Red was valuable information.

Cons

Our team had a tough time getting used to the time tracking aspects compared to the previous software that was used. Didn't seem to be a natural transition so there were still errors weeks & months after switching over.

Review Source: Capterra
 

Tristan from Cloudbakers
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Our Next-Generation Project Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our overall experience has been wonderful over the past few years. We were able to enable our PM team to become more metrics and data-driven, expanding their capabilities. Change Orders are a big business process that we solved by using Mavenlink. Approval and communication have been GREATLY streamlined! Before, we were managing change orders through written communication and supporting documentation, but now we are able to have the discussion in project meetings, then pass through the Change Order approval as a budget change and there is an affirmative action on their part. It's great!

Pros

The activity dashboard is the best part of Mavenlink. A feed that allows you to keep track of official communications and notes is perfect, plus it keeps clients involved. The API is also very strong and allows us to generate reports FAR beyond what is offered by Mavenlink. Our ability to manage projects and people has greatly increased due to the features that have been implemented since we switched to Mavenlink.

Cons

The Gantt chart needs a lot of work. The interface is slow and clunky, plus it is not a great view for the executives and sponsors, visually speaking. The purpose of this chart is not really to "manage" the project, but instead show a high level overview of everything. There is currently no great way to show this to execs and sponsors. There needs to be a better mobile experience as well. We need a fully functional way to log time, complete tasks, post activity and generally manage projects from Android and iOS.

Review Source: Capterra
 

Mayur from Aranca
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2018

September 2018

Mavenlink for project management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall experience is good.

Pros

1) Excellent business insights which help to take well logical decisions 2) Ease of file sharing 3) Excellent project templates creation

Cons

Additional functionalities must be available at lower price points

Review Source: Capterra
 


September 2018

September 2018

Frustrating

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I wind up creating my own task list on paper, in Trello, or in OneNote so I can stay out of the software as much as possible.

Pros

It does have decent formatting options within task descriptions and comments

Cons

Completely unintuitive. Lacking basic features like sorting tasks, cloning/copying tasks. Sometimes the limit on nesting tasks becomes a problem.

Review Source: Capterra

  Response: Mavenlink, Mavenlink

Date: September 2018

September 2018

 

Thank you for your feedback. We value your insight and have shared your comments with the product team to help us improve and make the product more intuitive. You have some concerns and we would like to address those a little more directly in order to improve your user experience. We would like to have your CSM reach out to you, but due to the anonymity of this review, we are unable to do so. Please feel free to contact our support team at support@mavenlink.com, for further assistance on how we can possibly help. Thank you.

 

Emily from Inbox Pros
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Mavenlink: Excellent Productivity Tools

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The formatting of the time entry section is clear and easy to track. There's never been a moment that I had to click around in confusion to conclude what tasks were completed. Keeping the projects in a clear visual flow is certainly Mavenlink's strongest trait.

Cons

The past year of use hasn't provided me with anything to complain about!

Review Source: Capterra
 

Mckenzie from Green Circle Growers
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2018

August 2018

Mavenlink is a Great Project Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Mavenlink has allowed us to track everything coming in and out of our department on a daily, monthly and yearly basis. This has shown the demand for our services and how well we manage our time with this demands. We are also able to easily invite those outside of our department to join in and collaborate, which has simplified our daily request process. Everything can be found in one place.

Pros

Mavenlink allows for our team to easily collaborate on projects from beginning to end. We can cater our tasks to our specific needs and show the progress along the way for everyone to see. The updates that are sent via email keep me on track with the numerous projects I have at hand. The time tracking integration is beneficial to us when we are working with outside clients. This function is simple to use!

Cons

I find it difficult to access archived projects when I need to refer back to them. It appears that you need to know the exact title of the project in order to search it. Even though the time tracking function is simple to use, I do wish I could pause my time on one project without tracking it and move to another project where I start tracking time as well. I feel that I have to submit small increments of time often because I cannot do this.

Review Source: Capterra
 

Danielle from Creative Juice, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2018

August 2018

great customer-facing PMS

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I love the facebook-esque interface. This is very easy to introduce to clients, as the set up is something with which they are already familiar.

Cons

Does not have the robust features that my team needs to make this an all in one tool for both internal and external project management.

Review Source: Capterra