Hubstaff Software


 

Hubstaff is a comprehensive time tracking and work management solution for project teams. In addition to providing web, mobile and desktop timers, Hubstaff lets business owners send invoices, pay team members, view over 13 detailed reports, export timesheets and schedule shifts from one central location.

Other productivity features include app and URL tracking, screen capture up to three times per ten minutes (which can also be turned off) and activity rates based on keyboard and mouse movements.

Time and activity data is accessible through work reports and a dashboard, which provides details on active projects and team activity. Hubstaff offers automatic payroll through integrations with PayPal, TransferWise and Payoneer. Integrations with over 30 project management, customer relationship management (CRM) and help desk solutions are also supported.

Services are offered on a monthly subscription basis that includes support via email, live chat and online FAQs.

 

Hubstaff - Dashboard
 
  • Hubstaff - Dashboard
    Dashboard
  • Hubstaff - Time and activities report
    Time and activities report
  • Hubstaff - Mobile app timer
    Mobile app timer
  • Hubstaff - Mobile app dashboard
    Mobile app dashboard
  • Hubstaff - Desktop timer
    Desktop timer
Supported Operating System(s):
Mac OS, Linux, Web browser (OS agnostic), Windows 10

445 Reviews of Hubstaff

 

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Software Advice Reviews (9)
More Reviews (436)

Showing 1-9 of 9

Edwin from Verticurl
Specialty: Other
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2018

June 2018

Easy to use for time tracking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great tool for project and task management monitoring for team manager.

Pros

Easy to use and I can manually add the missed time entries. Random screenshots for productivity check. Just pause and play if I am doing project related work. This will help my clients monitor the progress of the project or tasks.

Cons

Sometimes, it automatically starts even if I don't intend to use it. It could help if that part if fixed. A bit annoying.

Review Source
 
 

Ritchea from Software Industry
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Hubstaff is a great tool to track down your team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good to track team work

Pros

Provides complete work-report and it is not always necessary to closely monitor the people working for you.
Provide screen-shot and activity logs.
Easy justification of work.
Dash-board has lots of option, especially activity and hours logged.

Cons

Cannot work offline, as it only works online. No time for lazy work. Pausing software to take break, increases your work-hours.

Review Source
 
 

Hillary from Brian McPartlon Roofing
Specialty: Accounting
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Tracking efficiency and tasks has never been easier!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The customer service has been exceptional. They have provided training and step by step assistance whenever I needed it.

Pros

For small companies this program helps to keep you on task, bill for time, and see how employees spend their time. I have even used the data for staff evaluations. My team has become much more efficient since we started using this program.

Cons

I have to login to the desktop version everytime I open it, whereas online my information is saved.

Review Source
 
 

Jason from TBD Search Partners
Specialty: Accounting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Easy-to-use time tracking solution, that is rich in features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Compare fees vs features when deciding on a time tracking tool

Pros

Hubstaff gives great insight into what your employees are doing while on the clock. Screenshot grabbing capability is a cool feature. 24/7 support is available and nice to have if needed.

Cons

No IP restrictions is a big concern. This means employees can be working from anywhere, as opposed to just the office location. The reporting is very basic and has room for improvement.

Review Source
 
 

Ashlie from Naturally Ashlie, LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

A Great Software for Tracking Distance Employees and Contractors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This software has made it a million times easier to outsource work online, allowing me the freedom to find qualified people from outside my local area.

Pros

Accurately tracks time that someone works, providing screenshots and activity logs. They also offer logs of websites on while clocked in. It gives you security when outsourcing work to know that the time you are paying someone for is actually time worked. I have had instances where employees had been doing work for other customers while billing me for time and it has in turn allowed me to address issues immediately and saved money and time.

Cons

The activity tracker (where it tracks the % of productivity) is not accurate so it must be taken with a grain of salt. If you are not actively keystroking, it clocks the time as non-productive.
Also, be careful when removing or adding employees as you may still be billed by hubstaff monthly for them.

Review Source
 
 

Sanjeev from damco solutions
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2017

October 2017

Best to track the resouce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software started from last three year in our organization. If a developer want to work from home then he/she have to work through HubStaff. This tool will take the screenshot in every 10 minutes and log you activity with ideal time and give the percentage of total productivity work. So don't worry for remotely working.

Cons

We didn't find the Cons in this product. Apart from the point if a user login with a ID, at the same time another user can use same ID. Then it will log only one user detail.

Review Source
 
 

Amit from Damco Solutions Pvt Ltd
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Good Product to track Activity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Best tools to track resource activity. Good for small and large organisations.

Pros

I am using hub staff since last 2 years. Its very good to track resource work and their activity. One of the most part is, you can get all type of report and generate timesheet of resources. Good Product.

Cons

After user of this product, I need to share some cons that Some time automatically start and pause. other then good product.

 
 

Ahja from Independent
Specialty: Other
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Hubstaff is the perfect tool for remote workers

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Screenshots once every 10 minutes, desktop features for administrative tasks and mobile functionality capability

Cons

When logged in on mobile device, screenshots are not enabled so it will show 0% activity no matter what.

 
 

Davinder from Damco
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Nice to track the works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is a tool for productive work in case of employee working from remote location. No need to worry about monitor the resources and their activities.
It shows the detail of every 10 minutes with screen shots. Also we can see the activity percentage of the screen on which we are working or any other person working. This tool worked on role basis. In short its great reporting tool.

Cons

Need to more focus of the report which is generates from this tool. But as employee perspective its all cons but as per employer its best.

 
 
 
Showing 1-20 of 436

Ruslan from Convertful
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Simply the best time-tracker

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was previously using TimeDoctor, and had some issues with them. When I found out the Hubstaff, it was the next level thing: everything in small detail was done much better. Hubstaff rocks!

Pros

Everything is well-thought and extremely convenient. Works with GitHub tasks. Synchronizes quickly and seamlessly. Supports multiple organizations within the same account. Allows auto-payments.

Cons

Doesn't offer per-seat plans: thought I have 6 team members, I have to pay for 10 seats.

Review Source: Capterra
 

Leo from TaskTillDone
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Great product working with your remote team on different projects

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- integrate nicely with Trello and other tools
- easy tracking from desktop
- flexible project and hourly rate structure

Cons

- nothing special to mention here. tested a lot the best so far.

Review Source: Capterra
 


October 2018

October 2018

Easy to control your team and yourself

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I used time tracking software for long time ago, but it was just a tracker to start/stop time spent on task. No screenshots, no activity monitoring. I really thought that it's user privacy and can affect badly on productivity. Cut the story short - I was wrong: after started using hubstaff, I had to fire one absolutely unproductive man, but others were great, I understood why some of my guys really deserve for salary bonuses, and some of them - realized (mostly by themselves) that social network affects badly on their possibility to solve working tasks, and that fixed that . Really, really glad that we use it.

Pros

It really helps to discipline and get most of the time spent on work.

Cons

A little bit outdated desktop interface. Metro style or flat will work better))

Review Source: Capterra
 


September 2018

September 2018

Makes remote teams worm

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Using a virtual assistant outside of a typical freelancer site.

Pros

Easy to use, simple to track, and nice chrome
and Asana integration.

Cons

Paying thru the system should be free for basic users. It would make life easier and allow us to better invest in the tool.

Review Source: Capterra
 


September 2018

September 2018

Help to organize remote team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I used it to manage a remote theme working on startup.

Pros

Review team member's work process. It helps easily review work in Screenshot activity page. Also I like integrations with Asana so I can still manage projects in Asana.

Cons

I would like to have more integrations with various payment systems.

Review Source: Capterra
 

Arianna Maouna from Meristone Information Technology Services, Philippines
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Make remote work possible with Hubstaff

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

My organization is trying to reduce cost by letting employees work remotely. This is also to allow us to hire talent not just from our country but to all parts of the world as well. Through Hubstaff, it makes managing people easier because there is transparency. Hubstaff's ability to track time, measure activity level and take screenshots of what the workers are actually doing have helped us achieve our business goals.

Pros

At first I thought it would be impossible to work with a group of people living from different parts of the country. But through Hubstaff, it allowed me to manage these people with the Task Management tool, easily and accurately measure their productivity level, and at the same time, see what they have been working on with the Screen Capture feature.

Cons

My only concern with Hubstaff, or any product for that matter, is the cost. Everything that offers good quality service really comes at a price, and I think Hubstaff has given me that. My organization has been using Hubstaff for over 3 years now and we are still and will continue to use it for years to come.

Review Source: Capterra
 

Chad from Netlogic
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Excellent way to track employee productivity and ensure they're working

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

I really like hubstaff and have signed up for another company I own and have recommended it to several others as well.

Pros

I am able to see what my employees are doing all the time. Before using hubstaff, I didn't know when they were messing around and when they were actually getting work done, but it seemed like there was an awful lot of messing around. Now they don't mess around because they know there is a screenshot taken every 10 minutes.

Cons

I have had some issues with employees having trouble with the software in regards to tracking their time or other technical problems, but nothing major.

Review Source: Capterra
 

Hani from Repurpose.io
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Can't Run a Business Without This

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

We have a team of contractors working on various projects connected to different Trello boards. I love how it easily connects my Trello boards and allows me to track time for each contractor against a specific Trello card.

Pros

Excellent Reporting
Easy to use
Easy for team to use
Integration with Trello
Screenshot feature is a plus

Cons

Nothing honestly. Everything is automated for me. I log in and check the reporting once a month to pay the contractors.

Review Source: Capterra
 

Dion from Can C Clear Software Solutions Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Good value for small teams

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Good value for the money. Relatively easy to setup and connect with JIRA.

Cons

The desktop app and the mobile app do not communicate with each other. If I leave my desk and forget to start/switch tasks, doing so on the mobile app has no effect and actually ends up duplicating times. This *is* noted in the documentation, but is a major failing in such a mobile world.

Review Source: Capterra
 

Danish from Sol8
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Amazing tool to manage time issues with team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great it has been an amazing experience

Pros

Very light weight and smooth, their platform is easy to navigate

Cons

Not sure yet, and hopefully won't find one soon as their support team is very helpful

Review Source: Capterra
 

Damien from Republic Wireless
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2018

September 2018

Bad, not a very nice software for a busy work place

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Bad!!

Pros

Has and app and can enale it as a Chrome estenstion

Cons

Computer Killer, makes everything super slugish and slow

Review Source: Capterra

  Response: Hubstaff, Netsoft Holdings LLC

Date: September 2018

September 2018

 

Hey Damien, we're bummed you haven't been happy with Hubstaff. Your feedback isn't something we here a lot because our apps are very lightweight. Can we help you in anyway? Let us know.

 

Luciano from Information Technology and Services
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great tool to manage a remote team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the time tracking feature and the weekly report. I also lile the activity metric

Cons

Sometimes it crashes and employees have to add the time manually

Review Source: Capterra
 

Kelly from Kelly Christian and Company
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

A great alternative for time tracking when working with remote team members

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, Hubstaff has been a solid product, with great customer service and it has filled a gap after I moved away from hiring with Upwork

Pros

I like that it captures screenshots and keeps my team accountable for their time. I found that once I stopped using Upwork for hiring and time tracking I needed another option for a few of my workers.

Cons

My only con about this software is that the base package is from 1 - 3 employees instead of offering a single employee option. I only have one team member that I feel needs this added accountability so would love a reduced rate for just using the one seat.

Review Source: Capterra
 

Rohit from Markteer
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Simple time tracking tool of the team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good tool to track the remote employees and measure the productivity. You get the screenshots to see exactly what they are working on during the work hours. Perfect to have complete control on the remote workers time which is billed to you.

Pros

Screenshots of the activity.
Reporting of the users.
Timesheets and productivity benchmarks.
Compatible with Mac OS, Windows and also Ubantu.
Good for hiring remote resources.
Integrations to other project management tools like basecamp.

Cons

The tool does not record after being idle, unless you assign the idle time or ignore it.
The tool also does not give notification of the activities which are listed in the basecamp when the due date is reached. It listes them in red, but no push notification or such.

Review Source: Capterra
 

Nasir from Mechanical or Industrial Engineering
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Peace of Mind

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been only using to track and take screenshot of my workers to make sure their working

Pros

Able to check on my workers occasionally.

Cons

A lot of features that I havent really used other than tracking my workers and how many hours they worked.

Review Source: Capterra
 

Stephen from Eureka Wellness
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Helps with managing my VA's and the price is right.

Pros

Ease of use. The tracking is really good too.

Cons

Payment options are a bit sort but they are workking on them

Review Source: Capterra
 

Lisa from Sea Breeze Life
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

Basic level version

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

This program does everything I need for simple time tracking against projects. There are heaps of features that the program offers that I don't require and am not likely to require in the future so it is great that their pricing scale reflects this!

Pros

Great program for just keeping track of time spent on fee for service projects
Easy to use
Integrates with Asana

Cons

Few issues with dropping the integration link to Asana, but resolved quickly

Review Source: Capterra
 

Mark from CoCounselor
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great tool for employee management and productivity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Reports, timesheets, and tasks have greatly helped us oversee projects - internal and external. With a good number of developers we like working oversees, we are able to keep a close eye on the progress being made on each project without having to nag them with emails and calls from the other side of the world.

Pros

The ability to create and assign multiple projects and track/manage/oversee them without having to nag and micromanage employees. The integration options and having the Hubstaff support chat always available is a good nice benefit.

Cons

Interface could use some improvements - could be easier to navigate

Review Source: Capterra
 

Gerardo from Netsoft
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Easy to use and allow me to have remote resources

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very good experience and very easy to use. I can supervise all my employees and give transparency to my customers.

Pros

The integration part with third party is very important since allow me to connect daily task with visible supervision and confirm the employees are using their time correctly.

Cons

The registration process when I invite a new employee is a problem. The employee always get confuse in which company they are when are doing the enrollment.

Review Source: Capterra

  Response: Hubstaff, Netsoft Holdings LLC

Date: September 2018

September 2018

 

Hey Gerardo,

We'd love to sort out the registration process with you, can you send me an email and I can help? cody@hubstaff.com

 

Ernest from Wonder Workshop
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Great freelancer tracking solution

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Easy to set people up. Screenshots help see progress on work!

Cons

Some of the UX is confusing. Need to simplify the experience around seeing work summaries. I also want to be able to start the week on Sunday.

Review Source: Capterra