ONLYOFFICE Software

4.51 / 5 (284)

About ONLYOFFICE


ONLYOFFICE is a collaborative cloud-based and on-premise office suite suitable for small, midsize and large companies. It caters to individuals, educational institutions, affiliates and nonprofit industries. Additional features include project management, document management, CRM, community, mail and time calendar.

The editor offers co-editing together with chat, comments, revision and other features, and it can be integrated with Sharepoint, Nextcloud, ownCloud, Alfresco, Confluence, CommuniGate, eXO and more. The document management module provides document sharing and collaboration features. 

The projects module includes project hierarchy management, progress tracking with Gantt charts, access rights management and time management features. CRM allows users to manage contacts, deal opportunities and tasks. They can also create invoices and maintain communication history.

ONLYOFFICE is distributed in both free and paid versions, with payment policy depending on the solution. Support is available via email and over the phone. Other help options include FAQs, video guides, live chat and a getting started catalog.



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

284 Reviews of ONLYOFFICE

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(169)

4 stars

(96)

3 stars

(16)

2 stars

(2)

1 stars

(1)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 284 reviews

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September 2018

Mirko from UltraBarato

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2018

A must have tool, The SwissArmy app on the Office Universe.

I use ONLYOFFICE everyday to send and receive documents, on my work and personal life, the software allow to work Mobile and Desktop so it's easy to go from one to other and continue working, no everyone have Microsoft Office but everyone can have ONLYOFFCE EASY and continue with the work with the same quality, I love the formula management and use every time to easy explain problems and ideas, the integration with world and graphics allow us to create professional presentations and forms to improve or work.

Pros

- Fast to load, allow to work in no time and don't eat a lot resources on the memory machine, fast response and very robust to work.
- Very intuitive, all the commands are easy to access, menus and icons are very well arranged to work with it.
- Support a lot new features with the addons and new tools.
- Easy to export and full compatible to send any work to any person.
- Support multiple Languages on the same documents, this allow to communicate globally with co-workers in the world.
- PDF Export made easy and 100% compatible.
- Great Tech and Community support to feel in touch with people that really care about.

Cons

- Some times the system freeze a little, that's because need time to clean on importing documents from other sources and made more compatible documents.
- Extra features become bad translated, so need to test before use.
- Don't run on every OS system, but developers works fast to solve it.
- New features on other office systems still don't implemented, so show errors on importing documents.
- Poor graphic editor, need a little more improve.

July 2018

Diego from Lacuna Solutions

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2018

ONLYOFFICE is definitely the way to go when you need to implement an online document management app.

As a user my entire company (and possibly our clients) get a great user experience very close to the Microsoft suite it's inspired to, but online and with the possibility to install the whole thing on your own servers. Also document format compatibility looks really great (we did some quick tests and it's really impressive). Finally, being open source, enables even more opportunities, from deeper integrations to forking to implement any wild idea but within an Office- or Google-like code base.

Pros

My company was in search for an online document editing experience (similar to Google Docs) but with the option to install it on our own premises.

Apart from online LibreOffice (which is definitely a cool technical idea but really too heavy, with a debatable user experience and some weird limitations), there was nothing to be found out there.

Then by pure chance I stumbled upon ONLYOFFICE and magically our problem was solved!

After a few hours of poking around with a few lines of code, I had my prototype up and running, and people in the company really impressed with it!

Cons

Well honestly it's hard to find anything wrong with this product, but if I need to, I would point out some complexity in the setup and also some gaps in the documentation (again from a technical standpoint).

Also I found it after hours of research on the Internet, so maybe it would be great to invest in marketing as well (not only ads I mean).

Finally (and I'm not sure this is a real shortcoming), business professionals that are proficient with e.g. Microsoft Excel keep asking for more Excel-like features to be implemented in ONLYOFFICE (because they really like the product).

August 2018

Hanah from SheWrites4TheLord

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

August 2018

Excellent Online Office Suite!!

My overall experience with OnlyOffice has been great. I had issues looking for a suite that had everything I needed. When I worked on documents or projects it seemed I was looking all around for one with good formatting options. When I found this one I was super excited. It helped me with the table of contents and also other issues I was dealing with for my document. I recommend other people using it, especially those who do loads of projects frequently.

Pros

I love this software so much because it helps me manage my documents effectively. It's so easy and it's not complicated to use. It's a smooth software and it helps you get every task you need done. When you create a document there are options to save your document to docx,pdf, text, odt, rft, and html. Many programs that I have used in the past don't allow me to save my document to the file saving that I need. This is really important for me because certain projects that I work on have to have it saved to a certain one. I also love how there are loads of formatting options and since I am also a writer this helps me. As, I am working on each document or chapter for my book I have many options to choose from. When I was first looking for a office suite to work on my projects I was looking for one with a table of contents option and this one had it! I enjoy adding images to my projects and there is an option in the formatting section to do just that.

Cons

This office suite is one of the best and the only thing I think could help it would be just to keep advancing it. It's already really good. Just keep on updating it. =)

July 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Clear and Easy to use Office applications solution for small or medium businesses with no IT staff

It brings great efficiencies when working with a loose distributed team of people with one common community regular activity.

Pros

Clear and Easy to use Office applications solution for small or medium businesses with no IT staff.

OnlyOffice is a great managed application leaving just users, roles and folder organisation to the portal owner to define. The office applications are solid replicas of Word, Excel and Powerpoint. Meaning, the interface will be familiar to most. You also get CRM, team blogging and project management too. The components are presented in a single tabbed interface be it your browser or downloadable apps. I have personally found the support staff very attentive and there is comprehensive online help available.

A bonus, is that the downloadable apps are multiplatform across Windows, Mac, Ubuntu, iOS and Android too. It gives asingle interface into your portal with the permissions and views set up by the company portal owner.

Cons

None really. If you are of an organised mind, this solution will be relatively quick and simple to set up.

September 2018

Ed from University of Exeter

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

September 2018

It worked for me!

I used ONLYOFFICE through my university, who used the software for their email portal, among other things. In general, the software seemed to cope easily and efficiently with this limited level of function, and, having now graduated, I would be happy to use the software again at a later date, perhaps to explore its other possible functions.

Pros

Accessibility on a number of platforms.
Smart, efficient interface with minimal interference to functioning - I was often able to give no thought to *how* I was accessing my work or emails.

Cons

The app I was using on my phone linked only to the login portal for my university email account, meaning that most of the time I had to type my details in to access my emails. It seemed as if the infrastructure between softwares was limited - I could have saved some energy by not having to type my address and password in each time.

June 2016

Helen

Verified Reviewer

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2016

Impressive web office & online document processing

After a month of using ONLYOFFICE I've decided to drop a line about what it is. ONLYOFFICE is a neatly organized web office suite for corporate communication. It contains a usable project management system with all necessary tools including Gantt Chart, and a convenient CRM. In general, it allows you to have your entire office in the cloud with a diverse range of facilities making communication between team members fast and productive, which is a key factor for companies like ours. The point that I should surely touch upon is amazing document editors. If you haven't tried online document editors you would be totally impressed. If you have already worked with any of them, those from ONLYOFFICE would turn your life upside down. They are as functional, handy and reliable as desktop MS Office or LibreOffice, but they work online. Your documents are always available for editing and sharing at corporate portal, or in IOS App. Document editors have rich capabilities for reviewing and co-editing in different modes: Fast - shows changes in real time for collaborators and Strict - only after changes were saved. Moreover, you may drop files to a favorite cloud storage Google Drive, DropBox, OneDrive or any other right from your portal.

Pros

A wide range of facilities for business needs, handy feature-rich online document editors, mail client integrated with calendar and CRM.

Cons

Unfortunately for IOS only document editors are available. If I want to l look through my CRM contacts I need to use a browser apart from application.

October 2017

Peterson from p2son production

Company Size: 2-10 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Functionality

3.0

October 2017

It Keeps Me Organized

The software does a lot for the price. I find it very useful in keeping on top of my clients. It does require discipline to keep adding things, but it is mostly easy to use. There are little quirks to it, but nothing that makes it unworkable.

Pros

Keeps track of clients throughout the entire process from the moment I make initial contact to the point where I receive payment.
Interfaces w/ my Gmail
Great projects features> I organize projects and then can keep associated contacts and documents.
Wonderful invoice feature

Cons

Does NOT interface with my own email system. Must use gmail or other established providers
Word processing is clunky & hard to export. When I copy in or out of it, it does not include hot links
The various components are not fully integrated.

July 2018

Daniel from Retail

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

OnlyOffice Personal - Great for Chrome OS & CloudReady

Easy-to-use, free and great interface!

Pros

I've been using OnlyOffice Personal for couple years with my Acer ChromeBook 11 and CloudReady Desktop at Home for couple years now. I like having access to all my Cloud Storage such as Dropbox and Google Drive.

Cons

OnlyOffice Personal Extension seems to work on some of my machines. Offline Editing would be great feature (if possible).

Response from Ascensio System

Replied July 2018

Hello Daniel! Thanks so much for this great feedback. Regarding your suggestion about offline work - you can try ONLYOFFICE Desktop Editors. The desktop app already has the same new interface as the online solutions.

July 2018

Eamon from DataField

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

July 2018

Exactly what we've been looking for

Being able to utilize real-time collaborative editing while avoiding the cloud.

Pros

We work mostly with a single client who uses Excel for most of their processes. Productivity massively improves when we can work on these spreadsheets collaboratively in real-time. However, our client (very reasonably) requires that none of their data is stored in the cloud, so using a service like Google Docs or Office 365 is out of the question. Being able to host OnlyOffice directly on our internal servers is huge. Our employees have been singing the program's praises ever since we rolled it out - it's much easier to use than Sharepoint, where we have to take turns checking out documents.

We're also very pleased with the technical support. Our questions have always been answered promptly, and issues are diagnosed quickly.

Cons

It's still missing some of the advanced features that some of our users like to use in Excel. Pivot Tables and Slicers are a big one. It's also more difficult to sort data in a spreadsheet after it's been uploaded to OnlyOffice. However, we know that OnlyOffice remains under active development, so we're looking forward to enhanced functionality in the future.

February 2019

Alexia from University

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

Only Office review

I mainly use this for online editing of documents , and have been using it for years now and would recommended to anyone as it is simple and easy to use and gets the job done quickly .

Pros

It is great for editing documents online What I like most is the new feature where you can easily access your documents from anywhere , which is very convenient, and eliminates the hassle of travelling everywhere with your USB flashdrive. It is also quite useful on devices where you might have limited storage or you are running out of storage.

Cons

It might have limited editing capabilities to some people, when it comes to editing your documents online,. It really depends on what you are using it for

May 2019

Stan from Quincy Point Congregational Church (UCC)

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

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