Planbox Work Software

4.88 / 5 (25)

About Planbox Work


Planbox Work is an agile project management tool designed for teams across all industries. Key features include a configurable setup centered around a four-level structure: initiatives, projects, items and tasks.

Users can create unlimited initiatives and projects, personalize the user interface via filters and have access to an open API to integrate Planbox with other tools.

With Planbox Work, managers can monitor progress via burndown charts and progress reports as well as plan and schedule projects using velocity charts. They can also track performance with dashboards, to-do lists and management reports.

Teams can collaborate in real time, and they can share and attach documents and links directly to tasks. Users stay up to date with real-time activity feeds and status reports, and they can track estimated versus actual time.

Planbox Work is available worldwide on any web browser and offers mobile apps for Android and iOS. 



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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8

25 Reviews of Planbox Work

Average User Ratings

Overall

4.88 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(22)

4 stars

(3)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 25 reviews

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July 2017

Roy from AMN Healthcare

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

July 2017

PlanBox has been an easy to use and effective tool to solicit, gather and track ideas.

Pros

1. The PlanBox software is easy to use from both an end-user perspective and an administrator's perspective.
2. Excellent value proposition.

Cons

1. Time consuming process to score challenge ideas. On average each idea took our users 2-3 minutes to score. When coupled with 75-100 submitted ideas, each person responsible for scoring a challenge idea can take between 2-4 hours of time on top of their day jobs.
Solution: A user interface listing each of the ideas and the respective scoring criteria along with a link to the idea to be scored would be most helpful in tabular format. Enhancing the Idea Manager feature to include more fields for selection, filtering and managing ideas would go a long way as a list view with links reduces the amount of user interface clicks/navigation.

2. Enhanced data visualization (e.g. control charts, sliders, etc.)

Response from Planbox

Replied July 2017

Thank you very much for your support. Planbox offers two methods for evaluating ideas. 1) Idea Manager evaluation: Ideas are presented as line items are quickly evaluated based on up to 5 criterias such as popularity, alignment, cost, risk and potential value. The criteria for evaluation are configurable by a system admin based on your requirements. 2) Task-driven evaluation: You can setup one or more forms that are sent to and completed by designated reviewers.  As a best practice, Planbox recommends a triaged approach. First, ideas are quickly evaluated by the challenge owner as a first pass using Idea Manager evaluation. Ideas that make it past initial screening can be discussed and explored in more detail using Task-driven evaluation. With Task-driven evaluation ideas can flow to multiple destinations depending on the idea category, type, and any other criteria you choose. The reviewer is presented with a different evaluation form based on the evaluation workflow you choose.

November 2018

Michele from The Dow Chemical Company

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

System Specialist

We use this tool for a few different reasons: 1) collecting ideas for collaboration - great for allowing threaded discussions with other users. 2) using the flash form has enabled users to use this tool for collecting ideas during various meetings and gives the opportunity for commenting on the ideas submitted. 3) Results Engine has proven useful for a few groups by putting their spreadsheets into this tool they can now run reports and see the information at a glance instead of scrolling through spreadsheet columns.

Pros

I like the fact that it is user friendly, it doesn't scare users to come in and submit ideas/comments or search for ideas. I also like the Results Engine module for the same user friendly experience, but with this it's so easy for the users to run reports that they can get their information how/when they need it. Also, the support team is quick to answer questions or problems.

Cons

I do not have any "cons" I've basically been able to manipulate Innovation Central and Results Engine to meet my companies needs and make it easy for the users.

It would be very nice if there could be standardized reports created, that would contain a company logo and updated information monthly, instead of having to export a spreadsheet monthly and manipulating it to run graphs.

November 2018

Dr Jeffrey from Grange Insurance

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

November 2018

Crowdsourcing with Analytics

Pros

Innovation Central does exactly what it's supposed to do, and it does it well. If you're looking to solicit ideas from across your organization easily, manage the funnel of the best of those ideas (as picked by experts), and have people collaborate on those ideas, then you definitely should include Imaginatik's portal in your short list. The analytics and features for evaluating ideas are excellent.

Licensing really varies in this space: Innovation Central is licensed by "instance," or how many concurrent challenges you can run, and is independent of the number of users. This works for some and not for others, and Imaginatik will likely work with you to help you find the model that works best for your organization.

Customization of what it does -- as a crowdsourcing tool -- is good. It's not amazing but it doesn't pretend to be, either. There's only so much you can, or even *should* do with a SaaS tool; keep this in mind!

Cons

Expanding its use beyond what it is intended to do is very difficult. For example, if you'd also want to manage the running of a hackathon within the tool, that's not going to be an easy thing to do. You can manage portfolios of work, there is some blogging, and other features as well, which it does an 'adequate job' doing but nothing like the outstanding work and effort they've put into the crowdsourcing and analysis.

In other words: don't try to fit round pegs into the square hole.

November 2017

Juliana from Mansarovar

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Planbox allows us to really manage our innovation pipeline and keep track of our innovation concepts

We have the ability to accelerate our innovation concept development process Recognize our employees in the process Help build a culture of innovation Centralized innovation tool that is easy to manage new ideas and concepts

Pros

We love the flexibility of the solution along with capability of building a reward store within it to help recognize the innovation efforts our employees provide to improve the long term view of the company. We love its simplicity and the fact that we can operate Planbox in two languages, spanish and english. The team we work with provides great service and expertise, and helps us really get the best value out of our program. We have a very detailed process and one that is quite elaborate and Planbox was the only solution that would allow us to manage this effectively.
The support team always provides us with great help and advice to make sure we are optimal

Cons

We like a lot of what the solution has to offer, sometimes configuration changes may be a little more detailed to complete, but we have a very rigid process that requires a lot of touch points.

November 2017

Lynne from Honeywell Intelligrated

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

A customizable, robust platform boasting an user-friendly intuitive design.

Pros

What sets Planbox apart from others is:
Focus on collaboration (offering a multitude of customizable features/tools)
Automatic workflow (promotes collaboration, advocates transparency, minimizes administrative burden).
Idea evaluation (efficiently view/communicate the stacking and ranking of ideas.
Extensive reporting engine (customizable reporting, analytics, dashboards)

Cons

There is no perfect platform/software on the market that optimally performs 100% of the time . When performance issues occur, Planbox has a dedicated support team that provides immediate support to effectively and efficiently resolve the issue. Additionally, Planbox provides a method to submit suggestions/ideas for features, enhancements, and/or tools, which are reviewed on a consistent basis for consideration. You couldn't ask more of company who is willing to listen to ("hear") its customer's voice; and take actionable measures to improve their product/offering.

November 2017

Fred from Sun Life Financial

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Planbox allows us to help centralize our innovation intelligence to make the best decisions

Managing innovation, grouping innovation categories, centralizing innovation, managing collaboration and developing Innovation Pipeline and portfolio reports. To trigger innovation, we have to look outside of the company. Already there are cunning startups that have looked at each part of the supply chain of the insurance industry and disrupted them. The way they are changing the game is transformational. We, as an industry, can no longer ignore these active threats

Pros

We leverage Planbox which brings innovation management to the next level by putting intelligence right at the decision points that are critical to developing breakthrough ideas. We have a very positive experience using Planbox and we have achieved tremendous ROI. We needed a highly structured process of innovation to succeed and Planbox allowed us to do this inside the solution and deliver on our needs.

Cons

We go out to the business units, discern their needs, validate their needs and work to provide solutions to them that are innovative, Planbox allows us to work with specific experts and improve our ability to make better business decisions aligned with our strategy.

June 2019

Rhonesia from ExxonMobil

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2019

An easy-to-use innovation tool with a responsive and helpful support team

We are solving innovation problems. We were trying to figure out a tool where everyone can present innovative ideas in one space and communicate amongst each other to figure out the best solution to implement. All ideas are crowdsourced and collaborated upon so the best ideas can ride to the top. For many groups the system is utilized well, but some groups begin the effort and then abandon it. This relays more on how we are applying it than the system itself.

Pros

This tool is very easy to use. I don’t need much help when using the system but if I do, help is an email away and support gets everything done very quickly. The support team is very helpful.

Cons

The guides on the Helpdesk can be updated with new settings such as Cobalt. Many of my questions could be answered with these guides so I wouldn’t have to rely on support. The documents define the purpose of the features but they don’t explain how an administrator would use it.

July 2017

Daniel from Black Box

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

July 2017

Impressed by the highly configurable system. Black Box workflows are all done without customization.

Planbox is our system of record for IT innovation management.

Pros

- Flexible workflows can be tailored to match unique Black Box business processes
- Cloud-based availability anywhere in the world where there is an internet connection
- Improved communication of idea progress for both the idea submitter as well as product line owners
- Simple yet effective dashboard with graphs, progress assets, and scoreboards which allow any user to quickly see the latest activity
- A Challenges concept to focus idea generation around predefined issues

Cons

Business rule, form designer, gamification and reporting engines have a lot of power under the hood. A lot of effort has to go into user experience, reward and challenge design in order to stay away from unnecessary complexity and ensure a consistent high user engagement in the innovation program.

September 2015

Jared from Verizon


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

September 2015

Powerful and intuitive Agile Project management application

Pros

Planbox is an agile project management tool that is simple to use and very powerful. This isn't your typical agile tool, it does a lot more. Believe me, we have been using planbox for several months now and we will never go back to what we used to do before planbox. Easy to use even as agile beginners, support is incredible. Great information is provided to get things started. It was easy for our team to get on board and use the tool and the feedback from my teams have been great. This makes it much easier for us to work together as a team. If you have a team managing multiple projects this is definitely a tool worth considering. The tool easily helps you plan and manage several iterations. My team loves using it and it has improved our productivity. It has improved the way we work and we will continue to use planbox. Overall this is a fantastic product with great features and support. I highly recommend it!

Cons

We love the tool, it really works for our fast paced environment. Adapting to agile was a breeze with Planbox.

July 2017

Karin from ERT

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2017

Great innovation results delivered with Planbox

Defining an Innovation Process for our company Employee engagement Innovation ROI

Pros

Planbox software met our criteria of capturing and managing idea submission, automatically generating reports to monitor the innovation process, and the flexibility to customize business rules and automate communications. This has been a huge advantage for us to manage our innovation process and become really efficient at developing new concepts.

We believe that Innovation cannot come from a single voice and using Planbox software invites many perspectives and input into each idea. As such, ERT will first release the software to its global employees, and in a second phase it will release custom communities for ERT clients to submit their ideas.

Cons

Understanding which concepts should receive funding has been a challenge, but the solution helps us identify the best ones which is great. Building a higher level of engagement requires focus and a lot of marketing.

May 2017

Ryan from Stoel Rives LLP

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support