Slack Software


 

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport and logistics.

Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues.

Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents and spreadsheets can be shared via drag and drop.

Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.

 

Slack - Dashboard
 
  • Slack - Dashboard
    Dashboard
  • Slack - Third-party integrations
    Third-party integrations
  • Slack - Search
    Search
  • Slack - Groups list
    Groups list
Supported Operating System(s):
Web browser (OS agnostic)

8,670 Reviews of Slack

 

Start your review of Slack

Click to start
https://www.softwareadvice.com/project-management/slack-review/
Software Advice Reviews (542)
More Reviews (8,128)

Showing 1-20 of 542

Jennifer joy from Iridium Technologies Inc
Specialty: IT Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Slack among the best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This application software can be used anywhere via mobile phone table computer. Allow to send message and picture in fast way

Cons

Based on this software application I don't see any problem on this. I love this softwwre. Keep it up guys.

Review Source
 
 

Lucky Precious from Aprisa Business Process Solution Inc.
Specialty: Financial Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Can use as a communication tool for small and medium business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Slack can used as a communication tools for small and medium businesses. in using this app you can lessen your meetings, you can get your workmates insight and ideas.

Cons

The thing that the least I like is sometimes the mobile app is crashing but overall this is very helpful.

Review Source
 
 

Robert from Reward Gateway
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Amazing collaboration tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Lot of little things you can do to make it really work for you, ie pin docs, send group messages, the app is solid too.
It basically kills email
I love the reminder feature

Cons

Sometimes I wish it would ask "do you really want to post this" in a multi-group channel
Easy to delete when you make a mistake - but a prompt would be nice
Stop asking me to setup G drive

Review Source
 
 

Kevin from UB SDM
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Good protection and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

Slack is very easy to use and has many features that prove to be beneficial every day. We use Slack more than email because of how easy it is and because its nice to see who's online anywhere in the business.

Cons

The user interface can be updated a little to look more modern and not so crammed. Small price to pay for such a good program.

Review Source
 
 

Mary Grace from HPI
Specialty: Manufacturing
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Best and Great Slack

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This software is so great I can connect to other organization when I starting used this tool. Ease of use and impressive.

Cons

As I experienced I can't view the history of the messages. Some features and functions are need to improve.

Review Source
 
 

Bernadette from Iridium Technologies Inc.
Specialty: IT Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

A best way to communicate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very great app and highly recommended to other companies.

Pros

In my company we only use slack. And its very helpful for us. even i am in a work at home i can still monitor and talk to my officemates using slack.

Cons

When you are using this app you need a strong connection of internet so you can't experienced lag. I didn't see any problem with it.

Review Source
 
 

Shelby from Splunk
Specialty: High Tech
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Slack Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great tool for the price

Pros

Functional, easy to use, great collaboration tool outside of video, fun, integrate with many platforms, better than basic instant messaging

Cons

Not a good tool for collaborating over video or audio, not great for large groups to collaborate, no task assigning feature

Review Source
 
 

Darwin wilfred from Iridium Technologies Inc.
Specialty: IT Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

The best communication tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, im still a user of this tool. I still like it. Hopinh for the next update!

Pros

Slack is the best communication tool, in my team we can easily communicate because of slack. You can use it also in mobile phones, even im not in the office i can still communicate with my team easily.

Cons

Im a bit annoyed with the free version, our old conversation will disapper.you really need the paid version if you have important conversation.

Review Source
 
 

Marianne from ManpowerGroup Philippines
Specialty: Engineering
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Slack are pretty awesome!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This is actually Good application for Team communication, friends group team. easily download it to the phone and easily navigate it.

Cons

one think I notice here that some-of the conversation of your accnt can easily deleted and cant retrieved

Review Source
 
 

Rose Ann from Cience
Specialty: Retail
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Slack are amazing for the feature 5 star for you guys ( slack team )

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Using this app extensively for office slack. Love the emoji and very usefull when it comes to work. happy to have with thison our company, more power with us slack team.

Cons

the cons here is just that if your account is not premium the message that you have previously will be erase. but all of the feature are good and perfect

Review Source
 
 

Ailyn Mae from Aprisa Business Process Solution Inc
Specialty: Accounting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

A messaging app with real time communication

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Slack provides communication put together in one place. it offers real time messaging and archiving with one person to another.

Cons

for me this product is a must have. i dont see anything negative with this product. it is very useful especially in a company with big numbers of employee

Review Source
 
 

Kara from Mango Languages
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Slack is a good way to communicate with your coworkers or friends.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I use slack to communicate with the tech team at my company. It is easy to use and keeps my coworkers connected.

Pros

Slack is a great way to communicate with coworkers.
You can easily ping someone for a quick question, send information by dropping it in the text box, or make a video or phone call

Cons

I have not had any problems with slack. The only issue I have found with slack is that not everyone on my company is on it. The tech team loves it, but some of the other departments prefer to message through a different system. It would be nice to all be on the same messaging system.

Review Source
 
 

pratik from NuvoloTechnologies Pvt Ltd
Specialty: IT Services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2018

October 2018

Good Communication Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

1) Easy to use
2) Can have voice call with colleague
3) Has feature of bot which has artificial intelligence
4) Can be used on mobile as well
5) I liked the new features of video call which they recently introduced.

Cons

1) It is not open source
2) Sometimes it gets hang when large number of messages are received
3) It doesn’t have encryption option

Review Source
 
 

Emile from Mira Networks
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

A must have for distance development teams.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The functionality and integration of slack is definitely the best part about it. We can automate and streamline all communication channels we implement via slack, we also implemented bots that monitor our services and can be queried directly via the slack client.

Cons

The free tier of slack only allows up to 10,000 messages in your history to be captured which can be a nuisance if you don't keep track of your messages (we have a bot to make sure our messages get cleaned up when the channel is about to hit 10k).

Review Source
 
 

Arvin from Human Resources
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Review of Slack

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Really convenient to use, easy and customizable!.. enables you to chat real-time directly to your colleagues. I give it a high recommendation for all!

Cons

It lags sometimes but overall looks and themes are common that is easy to understand and it needs some more upgrades and adds some features.

Review Source
 
 

Melanie from Apparel & Fashion
Specialty: Manufacturing
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2018

October 2018

Good communication

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It helps on our daily communication within the team or big group.
We easily manage our topics to discuss thru chatting.

Cons

I cannot see any problem that we encountered by now, everything works well from coordination on achieving goals.

Review Source
 
 

Joveelynn from Pru Life UK
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Slack Helps

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Slack Helps

Pros

We have been engaging with the software for years now and the nicest thing I can say about it is that, it's more than just a collaboration tool. We also utilize it when sharing documents or files of any type.

Cons

Old conversations can't be kept for long, it gets deleted regularly. I mean, that is the case for users who have the free version.

Review Source
 
 

Meynard from Pru Life UK
Specialty: Insurance
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

October 2018

October 2018

Slack for your Workplace

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Slack is a useful tool for any workplace

Pros

This tool is the collaboration tool that we use company-wide. The best thing about this software is that it has an app available for both windows personal computer and mobile phone - very convenient.

Cons

It erases communication history without notifications sent to the users. It works fine aside from that.

Review Source
 
 

Lynn from Mango Languages
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2018

October 2018

Great Communication Tool...especially in a tech company!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

*Easy to create groups or just chat with people individually.
*I work in HR at a tech company, and our employees love using Slack for work purposes, but also just as a fun communication tool to share jokes, pictures, etc.. It helps to build company core value of positive attitude and fundipline.

Cons

I don't have any cons for this product. I have enjoyed using it, and it is another helpful communication tool to get in touch withe employees, especially our developers.

Review Source
 
 

Erik from MSI-ECS
Specialty: IT Services
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Best tool communication

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Highly recommended. Keep it up

Pros

Slack is very easy to use. The fastest way to communicate in all departments. Also you can use it on your phone or pc.

Cons

Lately ive been having connection issues.slack Needs strong connection of internet. And i dont think that's not a big issue at all.

Review Source
 
 
 
Showing 1-20 of 8,128


October 2018

October 2018

As advertised, cuts down my daily email by around 50%

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

I love that it's instantaneous, questions are answered, problems are solved and everyone works together without the litany of email threads and reply-all dramas that are commonly associated with conventional email. Add to that all of the other communication and organisation features of slack and you have a well oiled machine that just delivers, time after time. And it starts our free! Need I say more?

Cons

As with much of the modern technologies, it's easy nowadays to feel you are doing something more advanced than you are. While this incorporates a multitude of technologies and provides mobile apps the overall use of slack at least for me is to communicate, which we have been doing via one means or another for decades, just now in a sleek and improved package that works on all my devices. Of course while it cuts down my emails it doesn't cut down my constant distractions and notifications. While htis isn't a fault of slack, its worthy of note.

Review Source: Capterra
 


October 2018

October 2018

Best in class

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Very easy to use, makes expressing your self very easy, every one loves it, it is very easy to add 3rd party functionality or code your own

Cons

it can have some outages from time to time

Review Source: Capterra
 

Leonel from Saraworld Informática
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Slack

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

- Chat rooms organized by channels.
- Good way to organize and search for shared files.

Cons

- Doesn't allow to make video calls.
- Doesn't show the last time the user was active.

Review Source: Capterra
 

Terrence from Association for Information Science and Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Collaborative slacking

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

fun, easy, and quick to pick up and know how to use!

Pros

the ease of use and the ability to stay connected with co workers and get things done quickly and easily as well as the occasional side talk and work gossip

Cons

it needs a little more refining better organization and notifications could use a fresh coat of paint

Review Source: Capterra
 

Kelly from Michiana Camp
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2018

October 2018

Helped cut down on emails

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Helped my small remove team cut down on emails significantly. Love the giphy integration also

Cons

Video calls can be laggy with inconsistent results

Review Source: Capterra
 


October 2018

October 2018

Slack is better than Skype!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

It is very easy to use and can also integrate with most common applications. Search features are great! Additionally It is easily customizable and has rich messaging

Cons

does not have direct audio video call system. Notifications are not so great

Review Source: Capterra
 


October 2018

October 2018

A useful program in coordinating different aspects of a business

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Very cross platform friendly. Easily create new topic threads. I really like the weekly donut feature that encourages people in the group to know each other better.

Cons

Too much hashtag use for my personal taste.

Review Source: Capterra
 


October 2018

October 2018

Slack

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

The computer and mobile connectivity is really nice.

Cons

it's confusing that there is a different slack url for different groups. I would like to be able to see messages from all of my Slack channels in one place from the beginning.

Review Source: Capterra
 


October 2018

October 2018

Great Communication Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

I love how easy it is to communicate with our office. Whether it is direct communication, direct messages to a group, or channels for each department. It helps keep conversations organized and happen much quicker than emails, and without having to pull people away from their desks for a meeting.

Cons

I don't have any issues with this. It was simple to set up and modify notifications.

Review Source: Capterra
 


October 2018

October 2018

Highly Recommend Slack for Business Use

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Overall, Slack is great. You can private message individual users and also set up channels that are larger chat rooms where you can invite people from your business to. It's great for teams to have their own channels and then company-wide one's as well.

Pros

Slack creates one convenient place to connect everyone at your company.

Cons

There are no negatives that I have observed to date.

Review Source: Capterra
 


October 2018

October 2018

Slack review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I used this when i needed to organize my team during our organisation of an event. This is easier to talk with them and make sure everything is done ok.

Pros

I like it because it is usually business channel, different from others apps for chatting. You can see the channel that you are interested in and you go there and ask someone for information.

Cons

Sometimes you need to call someone to get more informations and you can not.

Review Source: Capterra
 


October 2018

October 2018

Slack

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Makes collaboration so easy. Integration of apps make it really robust

Cons

I am not able to think about any gaps in the product currently.

Review Source: Capterra
 

Vanessa from Global Response
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2018

October 2018

Great Team Communication Tool!

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

Overall Slack has really helped leverage our business and keep the communication seamless among our team!

Pros

We use this product on our work computers and on mobile and love how easy it is to communicate between our team! It is easy to organize the work space via channels, which you can categorize according to the current project or business needs. You can also have a private conversation with 1 team member or multiple in personal chats. The best features are file integration in with you can load documents into the conversation or channel, each user can add their input real time and upload their work as well.

Cons

Wish the free version did not limit your number of messages, but understand why since no one would purchase the paid version if it did not.

Review Source: Capterra
 

NISARGKUMAR from CDP
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Slack is a good communication tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Slack is a decent communication tool that can be used for any kind of purposes such as corporate, friends, Hackathons etc
we can add any number of people in the group
Tag any number of people in a message and they get hard notified
we can add multiple workspaces so its likes having multiple organization in the same device but different categories
connect via api to the chats

Cons

Its diffult to get used to for the newbie

Review Source: Capterra
 

Kris from CoreCommerce
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Slack does not Slack at all

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It makes staying in touch easy, and if you need to jump on a call with someone, you can do it in 2 seconds, even if they are on the other side of the planet. Its a great tool for staying in touch with employees and colleagues.

Pros

Its simple to use, easy to keep in touch with people, easy to share files when colleagues and simple to use on a mobile device as well.

Cons

The one thing I did not 100% care for is I wish you could do a little more customizing of the theme (more than just the colors).

Review Source: Capterra
 


October 2018

October 2018

Good IM software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

It has been one year of use, and for team communication worked good. To better the notification system and direct login to all channels could be an improvement that will make me to think about a come back to this software.

Pros

Once installed is simple and intuitive, the GIF generator is a plus when you want to keep the conversation interesting. Useful when you want to connect to a huge amount of platforms.

Cons

Messages are easily lost in all the channels you can construct. Sometimes the notification system is too much. Is not possible to direct access a channel from a client, you should all the times login the client channel.

Review Source: Capterra
 

Christopher from Self-employed
Number of employees: 1 employee Employees number: 1 employee

October 2018

October 2018

Slack Review

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

Functionality, ease of use, enhances communication.

Cons

Sometimes too many groups detract from effectiveness and concentration.

Review Source: Capterra
 

Chadsey from LifeSteps World Ministries
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Wonderful tool for every team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how it gets our team out of their emails and all in one place. Things are quickly found by a wide range of ways to fit per user and runs laps around hunting through old email archives. Having slack on all devices is great too, plus the integrations with 3rd party apps is hard to beat. Whatever we have thrown at Slack it keeps coming back with more, so our team has been very glad we have been using it.

Cons

File management could be a little better similar to how MS Teams does it, but then again they have the power of Sharepoint behind it. The workaround for Slack is Cloud Storage integrations which work, but I would like to see some more availability for native file management. Really thats it. I've used MS Teams a lot as it has rolled out so I have suggestions for both but overall I like Slack better than Teams.

Review Source: Capterra
 

Corey from American Advertising Federation
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

Slack Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, we use Slack for my online publication. I feel the platform is kind of confusing and has many extra parts.

Pros

It's nice for direct and group messaging. I like that it is a separate platform for business use.

Cons

I am not a fan of the thread aspect. They always show old notifications and nothing more.

Review Source: Capterra
 


October 2018

October 2018

Not our first choice, but working pretty well

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use slack to communicate with team members and have group conversations. It's great for looking back through conversations for that piece you forgot, review a shared document or screenshot. Notifications and availability 'off network' are great, and the add-ons like 'todobot' and others are pretty well integrated. I know there are a ton of other add-ons we could be exploring but honestly with all the different tools we've used, there's a little burnout in exploring new features.

Pros

ease of use, price (free level), and functionality

Cons

It really seems like their focus is on a different user base, but the functionality is there, and it's understandable that they need to monetize.

It seems like there have been a few rounds of merging and I believe we're using Slack now because the previous two choices we went with were because of company limitations (Jira integration), and ended up on Slack because either Slack or our other platform bought the other out.

Review Source: Capterra