Teamwork Projects

4.51 / 5 (557) FrontRunners®

About Teamwork Projects


Teamwork Projects is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project. Features include task lists, time tracking, file uploads and messages. Teamwork Projects helps teams manage group objectives, communicate and establish business processes.

Teamwork Projects' project scheduling feature allows project managers to define project tasks, assign them to people and track in-progress assignments. The solution also features document management, which allows users to share documents within the team through an online portal.

The client billing feature allows users to generate invoices based on hours worked and expenses incurred. Dashboards provide visibility into project objectives, while project collaboration features enable communication through mobile devices so team members and project managers can oversee project execution remotely.

Teamwork Projects can be integrated with applications such as FreshBooks, Dropbox, Google, Box and more. Services are offered on a monthly subscription basis that includes support via phone, email and FAQs.



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Supported Operating System(s):

Web browser (OS agnostic)

557 Reviews of Teamwork Projects

Average User Ratings

Overall

4.51 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(336)

4 stars

(177)

3 stars

(39)

2 stars

(3)

1 stars

(2)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 557 reviews

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June 2019

Eric from Michigan Language Assessment

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

More than Project Management

I've loved communicating with customer service at Teamwork from day 1. They're super-response—like, they're so quick to answer questions and offer help. We often use Teamwork Project in ways that aren't traditionally "project management projects," and so I've had to ask the support team at Teamwork how I might utilize the functionality to get the desired end results. And you know what? They've come back with solutions more often than not, even taking the time to prepare a demo that we'd web conference through.

Pros

• Teamwork is always innovating and releasing new features/functionality. And they are great at publicizing the new features/functionality, allowing you to beta test, and all the while it doesn't screw up the work you've been doing.
• It's cloud-based.
• It's packed full of things you'll likely never use, but because there's so much stuff, the core of what you use it for is that much better.
• The design is elegant.

Cons

• The exported reporting functionality isn't always as attractive as I'd like, but that may have changed since I last used it. Our team does use import/export for the management of tasks, and that's been a godsend for many of our projects. So, really, not too much to dislike.

Response from Teamwork.com

Replied July 2019

Hi Eric, Thanks for the feedback on Teamwork Projects! We were so happy to see a 10/10 score from you - we agree, but might be slightly biased! Features, features, and more features! Our team like to keep busy and innovative to bring our customers the best possible product, so we are glad to see that you like them! Great news Eric, we are working on improvements for the export feature so bare with us and it will be better than ever before! As a final note, thank you for the feedback for our amazing support team! We couldn't agree more, they are a fantastic bunch - and now are available 24/7! I'll be sure to pass on your kind words to the team! Many thanks, Nancy at Teamwork :)

June 2019

Philip from Arizona State University

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2019

Enough structure to encourage good project management practices

Our overall experience is very positive. We have used it on website design and development and web application projects. In both cases team members are documenting and managing their work more effectively. There are still features we haven't got around to using, but that is always a challenge when you are adopting a new product. You need to balance the need to document and track with operational demands.

Pros

On that spectrum of project management products with collaboration tools at one end and products for managing large enterprise projects at the other, this product fits somewhere in the middle. It has more structure than products like Asana or Trello (we have used both of these), but is still very flexible, allowing you to organize your projects and tasks using categories, portfolios and tags. Powerful filtering extracts the specific tasks you need for reporting purposes. Milestones, estimates, risks, comments and other features allow you to keep everything in one place, if you wish to. The API allows us to submit tagged client requests directly into the product, which is very useful.

Cons

Occasional feature updates can modify the user experience, but that is true of all cloud-based SaaS products. There is really nothing negative I can think of.

Response from Teamwork.com

Replied June 2019

Hi there Philip, Thank you for the feedback on Teamwork Projects. Our team loved hearing that Teamwork Projects has given you more structure in your work but still remaining flexible in use. We do understand your note on the feature updates. We try to keep disruption to a minimum, but your satisfaction is always our main aim! Make sure to stay in touch with us on support@teamwork.com if you ever have any issues or would like to submit a feature request, or just want to share the #teamworklove with the team. Kind regards, Nancy at Teamwork

October 2018

Christopher from SwipeClock

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

October 2018

My favorite project management tool

I used this for over 2 years and loved how easy it made it to manage projects at work. It was easy, at a glance, to see exactly what I needed to do for that day and what I had coming up. Overall, it was a wonderful experience

Pros

Teamwork Projects had a number of amazing features that took it above and beyond other tools like this.

The way projects were setup was incredible. You initially setup the project, then the milestones and then tasks against each milestone. Each task can be broken up into sub-tasks which will automatically create a dependency for the parent tasks. However, you can also set a dependency between tasks too.

If you have a series of repeating tasks you can actually create these as a template so you can quickly add this list to a project. When you add this list you get to set the assignments and dates which allows it to be customized to each project.

The collaboration is another feature that is top notch. Comments will automatically be sent via email but Teamwork takes it a step further. You can respond to these emails with specific replies that allow you to manage tasks (such as create new ones, add hours to them or even close/complete a task).

Teamwork also has a chat platform built in. This platform allows you to manage tasks as well.

Finally, Teamwork Projects also seamlessly integrates with a number of 3rd-party platforms (like Google Drive or Slack) to make your life easier.

Cons

The initial setup and learning curve can be a little steep.

The other thing that can quickly be a problem is the amount of space you have available. If you are uploading a number of files for each project that space quickly fills up.

It is minor but an extra thing you have to manage.

Response from Teamwork.com

Replied May 2019

Hi there, Thank you for the review of Teamwork Projects. Kind regards, Nancy at Teamwork.

October 2018

Josh from Signal Interactive

Verified Reviewer

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

October 2018

Very Robust Project Management Platform

Pros

We've used TeamWork for years and it's great in many ways. First, it's our living To-Do list where all tasks can be organized by project, goal, team, etc across the company. Everyone can comment and communicate through the task threads (which sync to email). The ability to chain tasks together is one of the best features (and at times has been the main reason we didn't switch to other platforms). When Task A is checked off, it notifies via email the person in charge of the next task in the chain. This keeps work moving, and that's the biggest help.

It also connects to Drive to store relevant files alongside tasks and logs team time for billing. You can give limited view access to clients if you need to.

Cons

I would say that the main downfall is that I can't accurately predict my team's workload week to week. The tasks can be chained together and given start/end dates, etc but when it comes to how all those assignments and their estimated times apply to my employees' work week, there's very little functionality to forecast this. I would love to be able to drag a task that is estimated for 2 hours to an employee's calendar and stack these up to see how their week fills up. Can't do anything like that. Best they have is a blanket 'workload' view that shows how many estimated hours are calculated for tasks that start or end in a given week. But when you have 30 projects and 100s of tasks floating around, it gets cumbersome to organize everyone's efforts.

TL;DR : Great for planning project tasks/deliverables, but not so much for managing staff schedules/workload.

There aren't many options for learning how best to use the program, actually, which is frustrating for a small startup just figuring things out. Their training videos are basic and support pros don't really help you customize the tool to fit your unique business organization needs. They refer you to third party professionals for consulting on that front. I've had to hunt down how-to's and advice elsewhere. That said, their tech support tickets are usually addressed fairly quickly, but I've gotten the same message reply many times "Yes that's a great feature, but we don't offer it yet."

Also, my personal pet peeve about TeamWork PM, is the mobile app sucks. The desktop interface is great (plenty of drag and drop ease of use) but the mobile version is clunky and much less organized or helpful in terms of viewing my team's workload and task sorting.

Response from Teamwork.com

Replied May 2019

Hi there, Thank you for the review of Teamwork Projects. Kind regards, Nancy at Teamwork.

August 2018

Vernessa from Blog Posts, Long-Form Articles, Short Reports, Case Studies

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

TeamWork Projects Incorporates Project Notebooks, Customer Portal and OS-Agnostic Desktop Timer

Overall, TeamWork (formerly TeamworkPM) is worth the monthly or annual fee. I've used TeamWork for more than 8 years and while I don't have a need to use it daily, I go to it for special projects and when I need a different kind of project control than I get with Apptivo. The interface is pretty, with soothing colors. The TeamWork crew creates excellent help documentation that's easily found in a comprehensive knowledgebase, they now have some full-fledged free online courses, and they included a customer support and feedback system within the dashboard. And then there's this: Transparency via a visual roadmap and update system on the TeamWork website that actually gets updated on a regular basis. Yes, I like skipping over to the website to see what are the latest fixes and what goodies they're planning.

Pros

Whiteboards are great but even the developers of TeamWork Projects (formerly TeamworkPM) were tired of trying to make them do the work of a real project management system. That's how I came across TeamWork Projects 8 years ago -- tossing aside the whiteboards and comparing online project management applications. TeamWork ultimately rose to the top because it either includes features I felt were must-haves or they had those features on the roadmap to deal with in the near future.

TeamWork has task-level time-tracking and incorporates a desktop timer that I use on both my Windows and Linux versions computers.

TeamWork was one of the few online project management applications that incorporated a file manager early on AND had the foresight to include it in the permissions system (important so all stakeholders have access to the files they need). I've used it for mock-ups, contract change-orders, and project photos.

There is a project notebook system that is far superior to a so-called project wiki found in other project managers. I use it to keep notes, format them to look like real documents (not just a bunch of text notes), and export out in a format that is useful to project owners and clients.

This was important enough that it would have been a dealbreaker if it wasn't included: the means to allow stakeholders (especially clients) to log in to see progress on their projects, participate in project-specific discussions, and access project-related files.

Cons

TeamWork's free tier is less generous than some of the other highly rated project management apps.

Keeping up with the times, they've lately added a Kanban view (but it costs extra). But why the boards view is an add-on instead of integrated into the main projects beats me and makes me call this a welcome feature that is also a CON.

Although TeamView has native integrations for GMail, HubSpot, and Harvest, I think it relies too much on its (well-developed and well-documented API) for integrations with the majority of the world of business applications. Of course, there are hundreds of Zapier workarounds. Still, I think TeamWork is strong enough to have better integration and less cobbled recipes.

Response from Teamwork.com

Replied May 2019

Hi there, Thank you for the review of Teamwork Projects. Kind regards, Nancy at Teamwork.

January 2018

Matthew from MarketingStarz.com

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

Couldn't live without this product to manage my business

Couldn't live without it to manage my daily business workflow. I couldn't be so precise with my time tracking either, which is important for billing my clients. I usually work solo, but recently have hired additional help. The collaboration tools are awesome. I also use Teamwork Desk to create a slick support system with help from other reps. I'm a small operation, but look darn professional.

Pros

Helps me manage all aspects of my business from workflow, to billing. Seriously, it's such a valuable part of my daily workflow, that there hasn't been a day that I haven't used it when working. Also, recently I wasn't super pleased with a couple of the changes to the timer, which is very important to my billing workflow. I make suggestions to support. They listened and updated the timer! It's a complete package. I know there are other options, but honestly, I'm not sure they're as complete. Oh, and they sent me some sweet holiday swag! I wish I could post pictures of me wearing it!!

Cons

The ONLY aspect that I am not the enamored by, are some of the "improvements" they push out in the spirit of improvements. All SASS products go through a similar life cycle. For example, the UI may not have been super sexy but I liked the ease of use of the task filters. It was basic, simple. They updated it, and imho, make it's less open and the UI isn't as friendly. The flip side to that is, they do listen when you submit feedback. In some cases going as far as modifying the product based on your feedback. For example, as stated above, they updated the task timer and it wasn't functional. It was a hot mess. BUT they modified it based on my feedback and now it rocks. Thanks guys for listening.

Response from Teamwork.com

Replied January 2018

Hey Matthew, Thank you for your detailed review of Teamwork Projects. Glad to hear you couldn't live without out products! Regards, Deborah

December 2017

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

December 2017

Overall Teamwork is very easy to use. A lot of features and options to easily manage projects.

Pros

Teamwork provides many features to help manage your project from start to finish. The features are robust and offer flexibility along the way. It's very easy to add users, assign permissions, and assign tasks. To get started, Teamwork offers an easy way to import tasks from an Excel spreadsheet.

The feature I like best is email communication tracking. When you add a comment to a task and send it to the assigned resources, all email responses are automatically captured on the same task. This helps prevent key decisions or conversations from being lost in off line email threads.

For larger projects the Overview (dashboard) is very nice. At a glance, you get a quick overview of the project status and who tasks are assigned to. Additionally, you can drill into most Overview items to get additional information. For example, if you click on Late Tasks, you get a list of all tasks past their assigned due date and the assigned resource.

Cons

Teamwork lacks a few features that would make it easier to use.
- It's difficult to move individual tasks in mass to a new Task List or Sub-Task group. Tasks must be moved individually because you can't select multiple tasks at once. If you have a lot of tasks to move it can be tedious.
- Project reporting capabilities are adequate but not overly robust. Most of the built-in project inquiry features are very good so reporting is not necessary unless you need to produce a report in a PDF format to email. When creating a report, you have pretty good control over what type of tasks are included but what is missing is the ability to select which columns you want or don't want. Additionally, you can't save a report filtering options for future use. You have to reselect your options every time you want to run the same report.

Response from Teamwork.com

Replied January 2018

Hi there, Thank you for your detailed review of Teamwork Projects. Great to hear that Teamwork Projects is essential to your team to track your projects and much more. We offer free daily live webinars, by joining our webinars you will learn how to use specific features, find out about Teamwork best practice and hear about new updates. Feel free to join these at anytime, this will also be useful if you are training a new user to use Teamwork Projects https://www.teamwork.com/webinars. Kind Regards, Deborah

December 2017

Brett from The Bearded CPA and Co., Ltd

Verified Reviewer

Review Source: GetApp


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2017

Productivity in full effect

Pros

Teamwork is great for not only a team of people, but for the individual user as well. I run a small accounting business and I'm my only employee. Teamwork allows me to set up tasks and projects that are both one-off tasks and regularly reoccurring tasks. As I check off the tasks that need to be done today, I can look forward to the rest of the week and get a good reminder of what is coming up. It also allows me to invite clients into the tasks so they can see the status of where I am at in a project we have agreed upon. They can upload documents, make comments. I can use a basic time-tracking tool to make sure I'm not estimating my time spent incorrectly. The extra time I have to spend upfront to get the tasks and templates created is well worth the time when a new client comes along. I don't have to recreate the wheel, or think extra hard at remember what I did last time. I can simply apply a template of tasks for any given project that is needed and we are set and rolling! This is one of the best tools I've discovered for running my practice.

Cons

For tasks that are set as reoccurring, their display of the tasks isn't the best. I click the task as complete and it immediately populates the next instance of that task right below the one I completed. I have to pay special attention to the tasks for this reason when checking stuff off. I have often checked the next month's task off after clearing the current one. When I uncheck the following month's task as actually not completed, it does not remember the future events that were created, thus making my task list look much larger than it actually is.

Response from Teamwork.com

Replied May 2019

Hi there, Thank you for the review of Teamwork Projects. Kind regards, Nancy at Teamwork.

September 2017

Jessica from Pepperjam

Company Size: 201-500 employees

Review Source: Capterra