Axxerion Property Management Software

4.63 / 5 (23)

Our advisors have recommended this product 5 times in the last 30 days

About Axxerion Property Management


Axxerion Property Management is an integrated suite of cloud-based property management and maintenance software designed keeping in mind small and mid-size property managers and owners. This suite helps property managers to automate the variety of functions - from lease management and service tickets to capital projects and accounting. The system supports a number of commercial and retail segments, including hotels and resorts, with portfolios ranging from fifty to thousands of units.

The system offers a reservations function, as well as key management feature along with property maintenance (CMMS) and financial management modules. Management can encompass the property itself, as well as documents, employees, inventory, assets, projects and even relationships.

Axxerion contract lifecycle management (CLM) solution offers tools to create, edit, author and store contracts. Owners can track lease, sublease and financial transactions from a single interface. The solution also helps to manage maintenance requests and track corrective and preventive maintenance schedules.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

23 Reviews of Axxerion Property Management

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(15)

4 stars

(7)

3 stars

(1)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

Showing 1-5 of 23 reviews

November 2018

Randy from Merz North America

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Great Product and Great Support

.We highly recommend Axxerion.

Pros

We are an active client of the Axxerion platform where we rely on the strength of this service to help monitor key activities that are critical to our operations effectiveness.

Recently we were in need of a custom service solution within the Axxerion platform that would assist us with the monitoring of requests from our associates. These requests were being managed outside any tracking system and thus they were not being properly resolved. As we begun to frame out our vision for a solution, it was critical that the end result would be simple to use and embraced by our team as a workable change to the way they requested service changes.

Building on our relationship with the Axxerion team, we defined our business need and briefly framed out our initial requirements for a proposed solution. The Axxerion team immediately worked with us to frame out an initial solution that was reflective of our business challenge along with providing renderings of how the application would work and what the solution would look like.

Once approved, the Axxerion development team worked directly with us to build the code, customize the presentation and draft a workable user guide. At each step of the development cycle, the code was made available for comment with adjustments immediately applied. With a timeline that had us introducing the new code fast approaching, Axxerion ensured that they provided the support to meet our release date.

All in all this experience was quick and effective.

Cons

Our company has been a client for a number of years and we have had no issue and problems. The Axxerion team has been very responsive.

June 2017

jacco from Brick Management BV

Company Size: 2-10 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Incident and document management system for property management of various real estate portfolios

Pros

The Axxerion program is user friendly and trough a portal for all our stakeholders (clients, tenants and contractors) accessible. The fields in the webpage / portal are very flexible to add, move or hide. The content and reports stated in the portal are clear and content for different stakeholders can be identified on the basis of authorization differences.

I have implemented this system in 2015 when I worked at CBRE (Asset Services in Amsterdam) and now run the platform in my own organization. The program can be used in a large multinational as CBRE (largest international real estate advisor) and for a start-up company as we have. You do not have to buy hardware or software and using the Axxerion license model is an advantage for a start-up.
All modules are at your disposal, no hidden costs when a new module is needed. And important (for a start-up) no financial surprises during the implementation process when you stick to your program of requirements.

Cons

Not really a con, but can be a trap for some people. As there are many more modules for managing real estate portfolios (budget-, reservation-, meter-, contract module) it is difficult to keep focus and not to implement multiple other modules during the implementation. Then you deviate from your own program of requirements, the Axxerion consultant helped us to keep this focus to first finalise the IMS & DMS.

June 2017

Derk from Raderadvies B.V.

Company Size: 11-50 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Excellent fully cloud based software

You should ask for a demostration, you would be amazed.

Pros

We are using the system for our internal operations for many years now. The system is clearly based on working in the cloud and works on all current devices. Very helpful is the use of workflows, which allows you to conform the operation of the system to your organization, rather than vice versa. Axxerion supports us in monitoring the key business processes, which help you to maintain your quality of service at a higher level.
Axxerion has a low entry level and has the scalability to grow with your business. The consultants of Axxerion are highly accurate and are able to properly implement your busisness processes in the software.

In addition of the module to our internal operations, we now also have a module in which we can assist our customers in managing their real estate. Within this module we can record the entire contract- and documentmanagement as well as notifications made by telephone.

Because the system is fully customized per user role, the system is very user-friendly and uncomplicated.

Cons

Nothing to say here.

June 2017

Nick from Agents|4 RM

Company Size: 11-50 employees


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2017

Axxerion is a great product and a great value

Deploying Axxerion saves time and money and also increases your visibility of your portfolio. Whether it is budgeting for you maintenance operations, tracking spaces and leases or working with vendors and service providers, Axxerion makes it very easy.

Pros

We are an international facilities management consulting company and have been using Axxerion since 2014 with great success. The system manages all aspects of IWMS, CMMS and Project management and is very flexible. Using different languages, units of measures and currencies is straight forward. The system is highly configurable and we can make any needed changes to the database, screens and workflows ourselves. Axxerion has been great in its support and updates.

Cons

There are no cons. We highly recommend Axxerion to any companies. It is very scale-able, so you can start small and easily expand your usage.

August 2017

JJ from Inspirato

Company Size: 201-500 employees

Review Source


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

Great product out of the box and beyond

Axxerion team service is always excellent!

Pros

We utilize Axxerion for a wide range of functionality, including its out of the box property asset management, property inspections, work orders, preventative maintenance and reporting. What makes this product perfect for us is that the interface and customization is not only easy to use, the program allows for scripted enhancements. With a little practice, scripting and the configurable workflows within the application allows for advanced automation, like automated request approvals based on cost and vendor for repair, sending email communications, maintenance status updates and calling external services.

Cons

The documentation can be a little light on examples, so some trial and error with more complex items like external services and automated process reacting to other automated processes took some time to get through, but no complaints with standard functionality.