Showing 1-20 of 85 products
Yardi Breeze is property management software built exclusively for small to mid-size businesses. Yardi Breeze offers features such as autocomplete address lookups, data import utility, home screen dashboard, drill-down reporting and... Read more
Recent recommendations: 143 recommendations
Buildium is a cloud-based property management software that enables managers of residential and association properties to take control of every aspect of their business, whether in the office or fully remote, including online rent... Read more
Recent recommendations: 139 recommendations
AppFolio provides property management software that allows property managers and owners to market, automate and manage tasks related to their apartments, residential properties, commercial property, student housing or other property. The... Read more
Recent recommendations: 67 recommendations
Pay HOA is a cloud-based homeowner association (HOA) solution which assists property managers with rent collection, invoicing and e-filing. Its key features include online payments, survey collection, tenant engagement tracking and... Read more
Recent recommendations: 29 recommendations
ManageCasa is an intuitive, interactive, and automated Property Management platform specifically designed for Property Managers, Associations and Landlords seeking an all-encompassing web and mobile approach to increase efficiency... Read more
Recent recommendations: 19 recommendations
Condo Control Central is a property management solution that provides an online communication and management platform for condos. It offers an online discussion forum, amenity booking, concierge management and more. An online file... Read more
Recent recommendations: 14 recommendations
Featuring extensive accounting and property management functionality, SKYLINE can handle between 100 and 10,000 units. Features real-time, web-based dashboard to manage, track, and analyze the entire resident lifecycle. Read more
Recent recommendations: 10 recommendations
PayProp is a cloud-based property management solution designed to help Florida’s property managers collect, reconcile and distribute rental payments for their properties under management – on time and to the right recipients. Key... Read more
Recent recommendations: 10 recommendations
PayProp is a cloud-based property management solution designed to help property managers collect, match and reconcile rental payments for their properties. Key features include payment automation, audit logging, arrears management... Read more
Recent recommendations: 3 recommendations
INFO-Tracker by Netintegrity Inc. is a cloud-based property, accounting and maintenance management system that designed for midsize and large Condo HOA, residential, 3rd party rental, commercial real estate and affordable housing... Read more
Recent recommendations: 3 recommendations
Snapfix uses photos as the basis for task management. Businesses can leverage the eyes and ears of team members to identify problems or faults, capture photos and create issue-based tasks, assign the tasks to appropriate personnel... Read more
Recent recommendations: 3 recommendations
PMX's customizable system is designed to fit your company's specific needs, offering vital modules including tenant and lease tracking, customer management, budgeting and reporting, and accounting functions. Read more
Recent recommendations: 2 recommendations
Common Areas is a cloud-based maintenance management solution for property, facility and field service managers. It allows users to organize, schedule and track their teams and tasks online. Key features include multi-location management,... Read more
Recent recommendations: 1 recommendations
Axxerion Property Management is an integrated suite of cloud-based property management and maintenance software designed keeping in mind small and mid-size property managers and owners. This suite helps property managers to automate... Read more
TRACK Hospitality Software offers a suite of applications for hotels, resorts and vacation rental management companies. This cloud-based solution is platform agnostic and offers mobile-OS specific apps for Android, Windows and iOS... Read more
Wild Apricot is a cloud-based membership management system used by business and trade associations, chambers of commerce, nonprofits, charities, clubs and community organizations. It supports organizations from a few members to 15,000... Read more
Maintenance Connection is a powerful, web-based CMMS system that helps companies switch from reactive to preventive mode by improving labor productivity and reducing maintenance costs. Easily integrates with other systems. Read more
Quicken is a cloud-based solution that helps businesses manage payment collection and track property value. It allows users to save tenant contact information, rental rates/agreements, security deposits and lease terms. Key features... Read more
Lodgix is a cloud-based vacation rental solution that provides tools for online booking, guest management and accounting for owners, vacation rental managers and boutique hotels. The Lodgix inquiry system helps customers find answers... Read more
365villas is a cloud-based vacation property management solution for short-stay rental properties. The solution helps users to manage reservations, handle inquiries, coordinate guest communication and track payments. 365villas provides... Read more
Here's what we'll cover:
What is HOA software?
HOA software is software that manages homeowner associations. Features include board meeting scheduling, recording meeting minutes, managing resident databases, and hosting residents portals where they can pay fees and interact with one another.
Condominium managers spend the majority of their time managing maintenance of a complex's common areas, managing tenant relationships and assigning duties accordingly. Since these areas are shared, a homeowners association (HOA) makes decisions as a group regarding the properties. This is where HOA software comes into play.
Common Features of HOA & Condo Management Software
|Association management||An HOA is about more than just the individuals, it requires management of the association itself. This means corporate information, assets, rules and bylaws, meeting details (dates/minutes/attendance), elections and more.|
|State regulations||HOAs must comply with state statutes governing associations. Although these vary from state to state, associations must ensure the enforcement of regulations. Managers must be aware of their authority to charge mandatory fees, enforce maintenance requirements and maintain quality of association properties.|
|Tenant/owner communication||Store detailed information on each resident, including service requests, participation in community activities and special needs (for emergency services). This information helps streamline communication to and among residents within the HOA.|
|Administrative functions||When selecting a system, HOA and condo association software should consider which administrative functions they want to integrate into their condo and HOA accounting software. Some programs can be combined with homeowners association accounting and tenant and lease and building maintenance management system for a complete system.|
Buildium software user dashboard
What Type of Buyer Are You?
Before purchasing software, you’ll want to know what kind of a buyer you are. HOA and condo management is a small market that is part of the larger property management software segment. A majority of the profiles we see in this market fall in the following categories:
Self-managed HOA and condos: As the name suggests, self-managed HOAs and condos are for owners who want to manage the home’s day-to-day operations on their own. This kind of management style comes with its own challenges and rewards. Some of the challenges are lack of experience or training in running a community, enforcement of rules defined by a board across the community and finding the right volunteer to manage everything. The self-management style also has a few advantages, such as low monthly unit fees, transparency and reliability of community accounts as well as no interference of external management. This type of management is best suited for small units because managing a large number of units manually requires a lot of time and effort.
Third-party property management buyer: Properties with a large number of condos and HOAs hire a third-party property management company to manage their community operations. If you are a third-party company that manages multiple condos or HOAs, you may want to opt for a condo management software. A wide range of software is available in the market that is suitable for small units (of up to 50) to large units (of more than 10,000). SaaS-based condo management software, which is currently trending, are low cost and provide multiple options for access. Some property management software have the capability to manage multiple types of properties, including condos and HOAs. Check out our guide for more information on property management software.
Condominiums and HOAs that opt for management software may realize many benefits that include the following:
- Residents can participate in the association’s decision-making via emails, discussion forums and online surveys. They can be kept up to date with the latest notices and announcements by sending emails and displaying content on community web portals.
- Users can download important building documents, such as rules and regulations and minutes of board meetings, as well as check rental/sales listings and forms. All these documents can be accessed via a community web portal or mobile apps.
- Condo managers can manage, track and analyze the association’s budget and expenses such as unit fees, late fees and other utility bills.
- The software help users maintain the community calendar, schedule meetings and manage staffing.
- Use of the software encourages a paperless culture as the bulk of the tasks is done digitally.
Key Features to Consider
Here are a few factors to consider while evaluating the various options in the market:
Consider what medium of communication is more comfortable for the residents. With the widespread use of the latest technology, residents are now accustomed to using electronic devices such as mobiles and tablets. One should consider a system that integrates with communication medium such email, text messages, web portal or even a mobile app.
Enable an easy method of online payment collection. Collecting funds, unit fees, rent and other required payments becomes much easier when it is done online rather than manually. In addition, residents have the freedom of paying online from anywhere and anytime.
Use maintenance requests to track issues. This feature helps residents submit a service request and track it until it’s been resolved.
Take care of all accounting and reporting needs. The system should be able to take care of all the accounting needs of the association or condominium. Users should be able to generate monthly reports that feature all the accurate financial records.
Manage all documents within the solution. Document management is an important factor to consider while evaluating solutions. This feature allows residents, committee members and other stakeholders to download and review documents, including HOA rules, society by-laws notices, forms and other files, when required.
Market Trends to Understand
Software as a Service (SaaS). Many managers are opting for Web- or cloud-based HOA management software that they can access from anywhere, rather than on-premise solutions. Hosted systems boast a less costly initial investment than on-site servers. Cloud-based solutions provide the convenience for accessing pertinent data about a specific community or an entire portfolio of properties.
SaaS deployment is gaining popularity for many reasons—among them, that Web-based software is easily accessible on mobile devices, making data and programs available on-the-go. However, not all Web-based software is optimized for use on the smaller screens of smartphones or tablets. For more on mobile HOA software use, see our mobile property management apps guide.
Community-based websites. A common feature of condominium management software and homeowners association software is a personalized, community-based website. These portals often lead to increased attendance to HOA meetings, and allow residents the opportunity to interconnect with public postings, event invitations or announcements, building a sense of community.
Automated fund collection. Similar to automated payments for landlords, HOA dues and other fees can be collected via an online portal, simplifying the transaction process for both HOA/condo managers and community residents.