About MYBOS

MYBOS is a cloud-based facility management solution designed to help small and midsize property owners manage client communications, create work orders, manage workflows, schedule maintenance and more.

MYBOS offers a calendar feature that allows property managers to schedule preventive maintenance and meetings. The real-time dashboard offers information about property related updates and upcoming tasks via graphical representations. A dedicated tenant portal allows tenants to manage their information, raise issues with management, book amenities and contact staff.

The work order management tool helps businesses build an asset catalog along with details of their warranties and service histories. MYBOS also offers separate iOS-based apps for both proper...


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Supported Operating System(s):

Web browser (OS agnostic)

51 Reviews of MYBOS

Average User Ratings

Overall

4.22 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(24)

24

4 stars

(18)

18

3 stars

(6)

6

2 stars

(2)

2

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 51 results

April 2019

Rob from Habitat Residential

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

MYBOS Building Management Software

We used to manage buildings using excel spreadsheet, word docs and emails. We have since migrated our buildings to MYBOS and find it absolutely invaluable. Highly recommend it.

Pros

The issuing of work-orders, scheduling maintenance or reporting is very easy and our admin work-load has reduced significantly.

Cons

There are lots of little features/functions in the software which we weren't aware of, and are still learning/discovering. I think having an online tutorial/youtube showing functions would be good.

August 2020

Dean from Frasers Property

Company Size: 1,001-5,000 employees

Industry: Construction

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

August 2020

Fraser's Property Facilities Management

Pros

The ease of using this system and the overall quality and its capabilities

Cons

There isn't much if anything I don't like

Reasons for Choosing MYBOS

Recommendation from other staff and support form MYBOS far superior

December 2016

Patrick from 150 Clarendon

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

4.0

Customer support

4.0

Functionality

2.0

December 2016

MYBOS V3.01 REV 3.01.01 Not as Friendly

New version not as user-friendly as the previous version. Faults identified are advised will be addressed in next update. Amenity bookings and calender's too vague and difficult to see quick glance activities. Much information (Rules, forms) all lost in upgrade Dashboard of little use generally not happy with updated version

Pros

Previously very easy to use for our purpose

Cons

ease of movement between sections lost in v3

Response from MYBOS

Replied December 2016

Dear Patrick, We are always working to improve the user interface for our clients. If you would kindly send us some extra detail on which aspects of the system you find not user friendly, we would surely like to investigate. Sorry to hear that you lost data during the migration from V2 to V3. We will have one of our support staff look into it and contact you. As such, V3 does have a contractor sign in and tag printing abilities through the Keys page and we can always discuss it if you have a specific requirement. Have a great day!

October 2018

Anthony from Pivot facilities management

Verified Reviewer

Company Size: 51-200 employees

Industry: Facilities Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

October 2018

MYBOS - Efficency in the work place

Residents and management have enjoyed the MYBOS experience at concept Blue Apartments. Its been very easy to use and everything in a simple format. No more scrolling through excel spreadsheets and wasting time. This programme has been great to learn and my team are all now experts at navigating through the residential database and logging in Issues, and events through out the day. This programme also allows the team to send out broadcasts and newsletters to all the residents to make sure they are up to date with all the projects within the building.

Pros

-Residential data is easy to fill in and has every category needed to run a building. - Support team are very quick and efficient at resolving the issues and queries that the team have. -Cases created keep all stakeholders in the know, professional format and interactive, add quotes, photos, -purchase orders and send directly to the contractors. -Daily log keeps the managers up-to-date with contractors, issues and events. -Parcel and Key processing has never been easier, this also comes with full history of each item so that everything can be accounted for. - Amenities bookings allows the resident to book in the facilities, or moves all popping straight up into our calendar via the online residential portal. - The Library allows all the building docs to be found in the one place, easy to upload and navigate.

Cons

Mobile App needs more work, at this stage its a very simple version of the overall programme.

December 2016

Julie from BFMS

Industry: Facilities Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

December 2016

Basic functionality needs improving

Overall great BUT needs some tweaking: 1. Export all residents - only exports the present page so you have to go through every page and merge the information 2. Key sign in - the contractor's list is not alphabetical 3. Could be easy to move a unit Owner (under Other Contacts) to the resident - ie they rent it out and then move in themselves. 4. Invoice procedure for Maintenance is not effective - now do everything manually in V3. 5. Would like an audit of, ie, Residents to see (a) who entered the data and when and (b) who revised it and when. I use MYBOS differently to most managers as a Relief Manager and in Ops, so my needs may vary to others! Really like the Search functionality now - can search animals, vehicles, phone numbers, etc. So I know you continue to improve it. Thank you :-)

Pros

It's a CRM for building management and all inclusive

Cons

Little annoyances as previously stated.

Response from MYBOS

Replied February 2017

Hi Julie, Many thanks for your kind words and very useful suggestions. We are happy to inform you that: 1. Owner-resident conversion system is almost finished and you have access to one-way functionality in this regard. 2. Export All feature will be available soon, and other tweaks will be incorporated afterwards. Your keen interest in MYBOS strengthens our drive to improve the system. You can always leave more suggestion with our support desk.