AccountSight vs Zoho Desk

AccountSight has 48 reviews and a rating of 4.94 / 5 vs Zoho Desk which has 1632 reviews and a rating of 4.50 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

AccountSight

Zoho Desk

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.94 / 5 (48)

4.50 / 5 (1,632)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

5.0 / 5

4.5 / 5

Last Review Written

September 11, 2019

January 4, 2021

Pros/Cons

  • Pros

  • I like the format. It is fairly easy to use. I can keep track of different projects for a single client.

  • Easy and efficient software, We are using it for a few week and We feel like very pleased with it

  • Cons

  • The basics, which let you enter the slips, are easy to learn, but it may take a while to learn all the ins and outs, but it is quite worth it.

  • At the moment without problems, although we have not used all its features yet.

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  • Pros

  • It's really easy to use and with a great price.

  • This software is very easy to use. The new format released looks nice and handles our support needs in a very seamless manner.

  • Cons

  • Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

  • With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.

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Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Dashboard

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Zoho Desk response time dashboard screenshot

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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