Deltek Maconomy vs Zoho Desk

Set up/Start up was a little confusing in the beginning of the project but technical support was very helpful

Feels a little out of date with the interface, but really its a good system and clean looking. It doesn't have a lot of flash and that's just right.

Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.

With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.