PaidYET vs Zoho Desk

PaidYET has 49 reviews and a rating of 4.72 / 5 vs Zoho Desk which has 1634 reviews and a rating of 4.50 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

PaidYET

Zoho Desk

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.72 / 5 (49)

4.50 / 5 (1,634)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

July 20, 2018

January 22, 2021

Pros/Cons

Pros
Fast and very efficient way of making payment. It makes this process easy and enjoyable with receipts being sent to the email in minutes.
It's cheap and easy to use. It takes away the headache of doing recurring billing every month.

Cons
I wish they had more reporting but I can export everything I need anyway so it's not a big deal. I'm sure they will get more reporting soon. They keep adding awesome features.
PaidYET does a great job at...well, it's job. It has a ton of features, just can't wait to see when some more reporting and stuff comes to market.

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Pros
It's really easy to use and with a great price.
This software is very easy to use. The new format released looks nice and handles our support needs in a very seamless manner.

Cons
Initially, UI was confusing. Gets a little time for initial setup. Once the setup is done, it becomes easy to use.
With the simplicity of Zoho Desk came a lack of more advanced tools. Otherwise, no complaints.

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Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Zoho Desk response time dashboard screenshot

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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