Race Entry Software


 

Race Entry is a cloud-based registration management solution designed for events such as marathons, fun runs and other races. It offers participant registration, race maps, volunteer management, fundraising tools and online store management.

Users can invite participants to complete a configurable registration form. The race map builder enables users to create a map of race routes and share maps with participants. Various icons can be added to the map to indicate distances and race types including 5K, half marathons, bike races and triathlons.

Race Entry provides Facebook integration, registration reminders, discount codes and automatic runner referral incentives. With social media integrations, Race Entry lets runners share events through a variety of social channels, and shares can be analyzed and tracked.  

Race entry is priced per registrant. Support is provided online and over the phone.

 

Race Entry - Reporting
 
  • Race Entry - Reporting
    Reporting
  • Race Entry - Sample race page
    Sample race page
  • Race Entry - Participant registration
    Participant registration
  • Race Entry - Race information
    Race information
  • Race Entry - Race results
    Race results
  • Race Entry - Volunteer registration page
    Volunteer registration page
Supported Operating System(s):
Web browser (OS agnostic)

123 Reviews of Race Entry

Showing 1-20 of 123

 

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Kimberlee from NMAC
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2018

October 2018

SUPER EASY TO USE~

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Overall, I loved using race entry. I tried using a few other platforms but found myself leaving because of confusion. We will be using Race Entry for our yearly fundraiser event!

Pros

This software was a breeze! I loved that all the payment came directly to my business and I didn't have to worry about collecting money. I also enjoyed the feature to personalize the main race page as well as the questions that were asked! Great for collecting data!

Cons

Some of the menu categories were a little tough to navigate but I got the hang of them!

Review Source: Capterra
 

Kathryn from CHAMP Cancer Hope & Awareness Month for Pediatrics
Number of employees: 1 employee Employees number: 1 employee

September 2018

September 2018

Great Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

5K Race Registration and Team Fundraising

Pros

Easy to navigate. Easy to adapt if needed.

Cons

Setting up Team Fundraising Pages was not automatic. Once corrected it worked but we did have some down time.

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

Thanks for the great review.

 

Ashley from Kawasaki Kids
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great tool, but could have more customization options.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Does exactly what it says - registrations
Easy to setup
Easy to implement promos

Cons

The registration page is not flashy and could use more custom field options

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

Ashley-

Thanks for the review. We would love to know what some of the "custom fields" are that you are looking for. You can create any type of custom questions you like, and you can put background images or header images on your form. I would love to know specifically what you were looking for to see if we might already have a solution we can help you use. Feel free to reach out to your account rep directly or to us at: support@raceentry.com
Thanks for using Race Entry!

 

Carlos from Burke Events Foundation
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Great Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very easy to use
Lots of great features

Cons

Response of customer service
Seems like not staffed enough as they were running behind

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

Carlos-

We pride ourselves on our customer service. I will investigate what may have caused the delay. Please don't hesitate to reach out to your rep directly or to: support@raceentry.com
We want to make sure to get you prompt service.

 

Nancy from Mt Shasta Tinman
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Race Director's view

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My experience with Race Entry has been incredible. Customer support is incredible. They get back to me within an hour with the correct answer that keeps me moving.

Pros

I love the ease of setting up races and tracking data. It is really easy to create a new race from an old one.

Cons

Having the ability to group/alphabetize data would save me some time when I download data.

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

Nancy-

Thank you for the great review. I don't know if your account rep pointed this out to you or not, but you actually can download alphabetically as it sounds like you are wanting. You simply adjust the "sort by" selection which is the second item in the download window. You could choose to sort by any of the data columns that you prefer. If you have trouble finding it please reach out to your rep or to us at: support@raceentry.com

 

Rene from Picture of Health Foundation, Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Love this software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Would use this software again, in a minute!

Pros

Wide audience. Actually worked for me in Atlanta, Ga

Cons

Pricing is the main issue with the software.

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

Thanks for the great review. I am not sure if it has been mentioned to you or not, but we pay your credit card fees for you out of our online fee, so about half of the online fee is just covering your credit card fees. We have one of the lowest pricing structures in the industry. The company was created by race organizers and race participants, so we are very sensitive to keeping online fees low to help participation rates high. Thank you for using Race Entry!

 

Jill from Jingle Bell 5K
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Exceptional race management system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our race has grown from 86 runners to over 1000 and with that came an organizational nightmare of keeping up with the runners and all their needs. Race entry solved this for us. The platform and customer service sold us and we have used them for coming up on our third year with them.

Pros

The ease of use. The availability of our contact if I had questions. Any problems were usually “user error” and the customer representative helped me sort it out immediately. I cannot say enough about the relationship of this company with its race directors.

Cons

N/A. I have no negative comments. All problems are solved lightening fast.

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

Jill thank you so much for the terrific review. I love seeing success stories like yours. That is some great growth. We hope it continues, and let us know how else we can help.

 

Molly from Suicide Prevention Collaborative
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used other sites in the past for setting up our annual race. I made a transition this year and it was the best choice I made!

Pros

It is fairly easy to use, I did not have a meeting in the beginning when I was setting everything up and I was able to figure it out no problem! It has been a fantastic resource for people to make donations as well and easy to keep track of previous racers. We set up the function for people to be able to share our event on facebook and save money, people were doing advertising for us!

Cons

I have no complaints about this software

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

Molly thank you for this great review!

 

Anne from Eclipse Multi-Sport
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Registration platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My account rep is VERY responsive to my needs. He has implemented the requests I have had to the platform and helps me when I can't make something right.

Pros

I like the ability to customize the registration page with colors and questions easily. The creation of races from one year to another is seamless. Very nice and only takes a second.

Cons

Adding images to emails is a little unclear if they attach in the confirmation email. While the graphs are nice to have, they are still missing some more in depth data points. The email platform that we send to participants has an antiquated look. Very basic looking. The formatting capabilities are limited in the form.

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

Anne-

Thanks for the feedback. We are actually in the process of adding much more design capabilities to the Email mass mail feature. Thanks for using Race Entry, and thanks for the review.

 

Michelle from Haiti 323 Project
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Made registration a breeze!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm very happy with the software, and will use it again!

Pros

Easy to use, and nice features and functionality. I really like the social discount feature.

Cons

The user interface could be improved. It's a bit clunky and dated looking.

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

Thanks for the great review.

 

Christina from School
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

So helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It was very easy to use. Customer service was amazing.

Cons

Running into an issue and couldn't solve it on my own.

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

Christina-

Thanks for the great review. I saw that you ran into an issue that you were not able to solve on your own. If this issue is still not resolved please contact your rep, or email us at: support@raceentry.com .
We want to make sure to resolve any issue you may have experienced. Thanks for using Race Entry!

 

Lezhai from Zcreated
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

Years of great service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've used a lot of different registration platforms and RaceEntry is by far one of the best out there for ease of use.

Pros

The software is so user friendly and easy to navigate.

Cons

It would be nice to be able to transfer the run to other directors without needed customer service. But it's really insignificant.

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

Thanks for the nice review. I am not sure what you mean about transferring the run to other directors, but if you are referring to giving access to other directors this can be done on your users page. If you mean something different please let us know what the issue is in a bit more detail at: support@raceentry.com
Thanks for using Race Entry!

 

Adam from provo pride
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

race entry is easy and effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like how simple they make organizing a 5k as well as how they establish fees and take care of finances.

Cons

It does take a bit to get used to the navigation but once you do it is seamless.

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

Thanks for the great review. We will look at simplifying the navigation.

 

John from Defence
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2018

September 2018

Outstanding Race Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our race went off without a hitch thanks to Race Entry. They made it easy for participants to register and we received their data and entry fees fast.

Pros

Management of entrants and data
Quick payment

Cons

I wish the spreadsheet pulls were a little more automated. I wish they could e-mail them to you on whatever schedule you choose.

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

Thanks for the feedback.

 

Mary from Healings in Motion
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2018

September 2018

We found a new friend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Reports were easy to access. Payments were timely.

Pros

The representative was responsive and made setup easy and quick

Cons

We didn't have a direct address to our site so it was a challenge directing people to the site. So we established a link through our website and it worked from there.

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

Thanks for the great review.

 

Thomas from Footzone
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Race Entry Review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

We can make it simple as we need to for our race and giving multiple people access to different areas helps the operations go smoother

Pros

I like getting emails with each registration and I like the layout and different tab options on the right. I like the ability to integrate it with other areas of the race and have multiple events

Cons

Some limitations on the registration form like converting it to a paper registration

Review Source: Capterra
 

Tori from Project Piti Pami
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

Would recommend!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, reasonably priced, help is available from the site if you need it!

Cons

Some of the features about our race I was not able to go back and edit easily afterwards.

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

Tori-

Thanks for the feedback. I would love to know which features you wanted to edit, so that we can look into this matter for you. If you are willing take a moment and send us some more detail at: support@raceentry.com
Thanks for choosing Race Entry!

 

Tim from Yukon Parks and Rec
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2018

September 2018

Love Race Entry

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Definitely benefited from the move to race entry from another site

Pros

User friendly, Great Reports, Advertising options

Cons

Not really any negatives that I found so far

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

We are glad you made the switch. Thanks for the kind words!

 

Mark from Hudson Lions Club
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2018

September 2018

It worked well for our event

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Being able to download data to export.

Cons

It worked well for our event. It did what we expected.

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

Mark-

Thanks for the awesome review!

 

Caleb from Husson University
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

September 2018

September 2018

Walk 4 Warmth

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

N/a

Pros

It was easy to edit it. The function of the registration page was very successful.

Cons

The complexity of finding log in information from the racers. With our race managers help we were able to figure it out.

Review Source: Capterra

  Response: Race Entry, Race Entry

Date: September 2018

September 2018

 

Caleb

Thanks for the feedback. We actually don't require log in information for the runners. This is one of the things that our research has shown runners prefer. When people go to make changes to their registration this is when a log in would be helpful. Our system has a nice way to handle this. They can simply click, "edit registration" on their confirmation email they got upon registering, or they can make an account. Most runners don't edit their registration, so for the majority of people it is nicer to not have to create an account while signing up for your race. We have seen that the simpler you make your registration path the higher the completion rate is on your registration form. We are very focused on growing your event, and this is why we opted to not require people to make accounts while registering, but allow it to happen when they need to make edits. Thanks for the nice review, and let us know if you run into any further issues.

 
 
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