FixMe.IT vs ConnectWise Control

FixMe.IT has 354 reviews and a rating of 4.75 / 5 vs ConnectWise Control which has 1640 reviews and a rating of 4.68 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.75 / 5 (354)

4.68 / 5 (1,640)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

October 23, 2020

October 12, 2020

Pros/Cons

  • Pros

  • It is very easy to use and was easy to deploy to company

  • Unattended access, easy to setup, lots of great features, was a very easy process to get started. Highly recommended

  • Cons

  • 1.File transfer is big problem;transferring other than PDF file is difficult 2.No Mac platform support 3.Nothing really, not much

  • Keyboard will stick on caps lock some times even though local caps Lock is off. Nothing else it works great

  • Pros

  • Easy to use and very easy to navigate when looking for screens

  • Easy to install and manage. I enjoy all of the options available though I dont use many of them. Lauching and connecting is fast.

  • Cons

  • The web interface is great, but the mobile app could use some work.

  • Customization/branding is a little tedious, but still achievable.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux