Birdeye vs Hootsuite

Birdeye has 334 reviews and a rating of 4.74 / 5 vs Hootsuite which has 2587 reviews and a rating of 4.34 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Birdeye

Hootsuite

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.74 / 5 (334)

4.34 / 5 (2,587)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

January 27, 2021

February 24, 2021

Pros/Cons

Pros
I love how easy it is to use! It is very user friendly!
It's easy and straightforward to use and really produced the results we were looking for.

Cons
Campaign set up could have been a little more intuitive but the support team and doc library was great when it came to answering any questions we had.
At times I found it hard to navigate between master settings and client settings. But once I got the hang of it, no issues!

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Pros
I love the user interface for Hootsuite, it is clean simple and the reporting is great. It is also very easy to use.
Easy to learn. Easy to use . The additions while sometimes annoying I love. It is also mobile with an app I can do while on the road

Cons
The interface is not as intuitive as some other products we use, but once you get used to it the tool is easy to navigate.
It is a great software, but it is very limited with the free version. You are only able to select a few profiles, and sites to post from and to.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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