Birdeye vs Yotpo

Birdeye has 334 reviews and a rating of 4.74 / 5 vs Yotpo which has 255 reviews and a rating of 4.55 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Birdeye

Yotpo

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.74 / 5 (334)

4.55 / 5 (255)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

January 27, 2021

February 24, 2021

Pros/Cons

Pros
I love how easy it is to use! It is very user friendly!
It's easy and straightforward to use and really produced the results we were looking for.

Cons
Campaign set up could have been a little more intuitive but the support team and doc library was great when it came to answering any questions we had.
At times I found it hard to navigate between master settings and client settings. But once I got the hang of it, no issues!

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Pros
the ease of use and the support are very well provided
Really easy to use, high levels of control, good customisation options

Cons
At times the interface can be a little overwhelming but if you take your time, follow the tutorials you will be just fine.
It is pricey, worth it- yes. But, it's not a small cost by any means.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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