Grade.us vs Podium

Grade.us has 191 reviews and a rating of 4.77 / 5 vs Podium which has 328 reviews and a rating of 4.45 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Grade.us

Podium

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.77 / 5 (191)

4.45 / 5 (328)

Ease-of-Use

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

Last Review Written

December 6, 2020

January 3, 2021

Pros/Cons

Pros
Robust infrastructure. Up time is very good and does what it claims to do.
It works. Easy to use for an computer illiterate guy like me. Gets me reviews with ease.

Cons
The cost was a little on the high side. But it has all the bells and whistles that other services don't have so it is worth the cost.
- The email drip functionality could be a little better (i.e. if someone opens/clicks don't re-send) - Integration with something like mailchimp would be awesome

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Pros
The ease of use is great, I love taking the conversation from the website to texting, and it's great for that. It also makes it pretty easy to request reviews, and so that is great.
Easy to use. Love the ability to assign conversations to me so I can seamlessly start answering questions and making appts with customers

Cons
Set-up was easy however it took use a while to get everyone to use the program as intended. Took a little while to set-up.
Sometimes the home page can glitch, but it's always resolved momentarily.

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Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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