Mention vs Sprout Social

Mention has 267 reviews and a rating of 4.75 / 5 vs Sprout Social which has 445 reviews and a rating of 4.37 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.75 / 5 (267)

4.37 / 5 (445)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

February 10, 2021

February 12, 2021

Pros/Cons

  • Pros

  • It's usability is excellent. It is easy and I love the interface.

  • Mention is very easy to use and pretty effective.

  • Cons

  • It can be a bit laggy at times, but somewhat manageable. You would also need support from their rep during the initial setup to train you on how to use and maximize the app’s full potential.

  • It might have been a little more precise. While Mention is really great, it's best to combine it with some other similar app.

  • Pros

  • I love the software. I found it to be intuitive and easy to use.

  • Easy interface, easy to set up, no learning curve, and their reporting is strong.

  • Cons

  • Would love to see more integration of paid Facebook features. Other than that, I have no complaints really.

  • My only real complaint about Sprout is the per-user price, but if your team only has a single social manager it is well worth the cost.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux