About ConsignPro

For resale and consignment shop owners looking for a comprehensive, feature-rich retail management solution, ConsignPro provides reliable, time-tested software that is industry-specific and simple to learn. ConsignPro handles retail point of sale, inventory and customer management, e-commerce and robust retail accounting for a variety of consignment segments, including antiques, apparel, books and furniture.

ConsignPro's innovative "main menu" ensures that the system is both intuitive and comprehensive, allowing users to see every aspect of their retail operation at a glance. It automates a variety of routine retail functions related to maintaining merchandise, customer or sales transactions, reducing store headcount and associated costs. All of this data is ...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

430 Reviews of ConsignPro

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(294)

294

4 stars

(107)

107

3 stars

(21)

21

2 stars

(4)

4

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 430 results

August 2018

Byron from Macy's

Verified Reviewer

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

I love Consign Pro! Does what I need, WHEN I need! Fast!

cosign pro makes consignment an easy breezy thing of modern bliss. What was once a daunting bookkeeping tracking task, has become incredibly easy to not just handle, and manage, but to master.

Pros

- SO much more responsive than competing software -More features than what I was using previously -Increased my margins through use of this software. -User-friendly, familiar UI structure

Cons

-not really many cons to talk about -wish I had discovered it sooner -Needs to be used more widespread

September 2020

Nikki from Serendipity Consignment

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Best Consignment Software Ever!!

I bought my business with very awful antiquated software. [SENSITIVE CONTENT HIDDEN] made the transition crazy smooth and was able to transfer all my data/consignor information with ease. From day one, they have been so helpful and easy to work with. Best professional purchase I have made for my business!

Pros

I am not a computer person, so for me to say this is easy to use says a lot! It has all the features you could ask for, and then some. They literally thought of everything. I am beyond pleased with the product and service. [SENSITIVE CONTENT HIDDEN] and his team are always there to answer and questions. SO IMPRESSED AND WILL NEVER USE ANOTHER. I recommend them to everyone I meet in my field.

Cons

No cons. None. I love this software and their support.

Reasons for Choosing ConsignPro

Reviews, Price, and overall better looking product that looked easier to use.

Reasons for Switching to ConsignPro

My existing software company would no longer support the product I had and left me hanging with issues that no one would help with. It was terrible and they were very unprofessional. Thank goodness ConsignPro rescued me from a bad situation! I can't thank them enough for making my day to day business simple and uncomplicated. Great software and support!!

November 2020

renee from geneva upscale consignment and furs

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Very Satisfied Lake Geneva Business :)

Pros

Ease of use and EXCELLENT customer service.

Cons

A really great add on would be a time clock.

Reasons for Choosing ConsignPro

Research and referrals from other consign pro users

September 2020

Susan from VintageFusion, Inc

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

5.0

Functionality

2.0

September 2020

Does not perform as promised

You asked for the review, so here goes!!! I bought the platinum package. The good news is that I have a nice PC out of the purchase. The bad news is that there are so many limitations on tag choices and print management that I need a lot of tech support, which fortunately is included in the first year. I use the small 1 inch square tags, but would like even smaller. No flexibility on print font size, etc. Scanner use isn't compatible with printing multiple tags because the barcode doesn't print on multiple squares. And, that's just some of the frustration. Too many "yes, it can do that" answers during the sales pitch. The real experience is much different. The instruction booklet isn't comprehensive in many areas. Because of COVID, I didn't use it much in the first 30 days, so couldn't return. I can't recommend this product and do not believe it deserves the 5 star rating from NARTS. It could be better in the other areas, but would require a lot of software rework.

Pros

Robust inventory management. Superb tech support, which is heavily needed.

Cons

Promoted and sold as good for consignments, as well as purchased inventory. Not really true. Too many work-arounds required for dealing with purchased inventory and printing tags that are not the standard long colored tags. It's really for consignments. Needs a lot of tech support. Instruction booklet leaves a lot out or isn't clear. When I watch what tech support does to help with many of my problems, I find myself asking "where are the instructions for that? How am I supposed to be able to figure that out as a user?" Ongoing tech support costs after the first year. I will be replacing it within the next year.

Reasons for Choosing ConsignPro

Because it seemed to support consignments and purchased inventory better than alternatives. In retrospect, there is a better way.

Response from Visual Horizons Software

Replied September 2020

"Consign"Pro certainly handles consignment with ease - it was developed especially for that and is the best consignment software serving this market. We have (literally) eight different tag/label formats that we support. Unlimited Support is included for the first year, a 150 page User Guide, and a dozen YouTube training videos (free) available and free training sessions. We will reach out to you to make sure the training was complete and fix any remaining issues you have.

November 2020

Cees from Second Showing Boutique

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Overall very very satisfied

When we purchased this store in 2017 it came with CosignPro as well. We ran into several user issues that are described in other reviews. I have looked for other, maybe better, software and failed. With that in mind I allowed myself the time to learn to know the software from a user's perspective. In other words: Give yourself time and try out before buying :) I am quite computer literate and have operated a repair service for several years. Some of the complaints I read from other users, like failing printer, frozen screens, etc. we have related to power surges, older computer equipment and sometimes a bit of a bite that needs a reset. Since we brought in battery back-ups, surge related issues are a thing of the past. Sometimes a printer refuses to work (about every 2-3 months). To safe ourselves frustration, we just do a hard reset (on/off button) to arrange all the bits and the bites and things run smoothly. This is NOT a software issue, but just computer reality. We are now considering to upgrade our i3 systems to something newer. No, I am not in any way related to ConsignPro staff. I am simply a store owner in Canada who is very very happy with the product and the service.

Pros

User Interface: Though several reviews seem to desire a more "App-like" or modern look, we are happy with the "simple" look we have. Easy to understand, quite fool proof and easy to train staff. Reports: Where others seem to have issues with the reporting options, we have no trouble at all. Our needs are very well taken care of. Support: During the past weeks we have made several changes to our store, including the addition of a web store. The staff was incredibly responsive, including on Saturdays. I mostly worked with [SENSITIVE CONTENT HIDDEN] and I can't praise them enough. Not cloud based: Though I understand the reasons for cloud based software, I am happy our version is not. One purchase price, instead of monthly subscription. Can continue to operate the store when internet fails, which came in handy several times.

Cons

I just discussed this with my wife and she honestly can't come up with something. Keep in mind that we might miss something, but then we are happily ignorant.