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Gun Shop Software


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Revel Systems logo
 
Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with... Read More
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Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with... Read More
 
NetSuite logo
 
NetSuite for Retail is a cloud-based multi-channel retail management solution for retailers that combines e-commerce, POS, and order management functionalities. The software provides a unified retail system with back office management... Read More
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NetSuite for Retail is a cloud-based multi-channel retail management solution for retailers that combines e-commerce, POS, and order management functionalities. The software provides a unified retail system with back office management... Read More
 
Lightspeed Retail logo
 
Lightspeed Retail is a cloud-based point of sale (POS) solution that is suitable for retailers in industries such as apparel, footwear, bike, jewelry, pet, sporting goods and home decor. The solution enables retailers to manage inventory... Read More
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Lightspeed Retail is a cloud-based point of sale (POS) solution that is suitable for retailers in industries such as apparel, footwear, bike, jewelry, pet, sporting goods and home decor. The solution enables retailers to manage inventory... Read More
 
AIMsi logo
 
AIMsi is an end-to-end point of sale management solution that can be used in any retail environment. With multiple integrated features, AIMsi is a complete business management suite that provides POS, accounting, inventory tracking... Read More
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AIMsi is an end-to-end point of sale management solution that can be used in any retail environment. With multiple integrated features, AIMsi is a complete business management suite that provides POS, accounting, inventory tracking... Read More
 
NCR Counterpoint logo
 
The NCR Counterpoint solution includes an e-mail marketing tool, integrated e-commerce, mobile alerting, built-in gift card and customer loyalty programs and hardware specifically designed for the retail environment. The NCR Counterpoint... Read More
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The NCR Counterpoint solution includes an e-mail marketing tool, integrated e-commerce, mobile alerting, built-in gift card and customer loyalty programs and hardware specifically designed for the retail environment. The NCR Counterpoint... Read More

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RetailSTAR logo
 
RetailSTAR POS Software by CAM is an on-premise POS solution for specialty retail shops such as clothing stores, shoe stores, sporting goods retailers, gift and hobby shops, and health food stores. RetailSTAR targets small to midsize... Read More
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RetailSTAR POS Software by CAM is an on-premise POS solution for specialty retail shops such as clothing stores, shoe stores, sporting goods retailers, gift and hobby shops, and health food stores. RetailSTAR targets small to midsize... Read More
 
Acme Point of Sale logo
 
Acme Point of Sale by Total BusinessWare is a comprehensive Point of Sale solution for companies of any size - it can be used effectively on-premise by a single store with a single user, all the way up to a larger establishment with... Read More
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Acme Point of Sale by Total BusinessWare is a comprehensive Point of Sale solution for companies of any size - it can be used effectively on-premise by a single store with a single user, all the way up to a larger establishment with... Read More
 
Celerant Command logo
 
Celerant’s provides tools for point of sale (POS), inventory and order management, enterprise resource management (ERP), e-commerce, business intelligence, marketplace integrations (Amazon, eBay, Walmart, etc) and ongoing digital... Read More
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Celerant’s provides tools for point of sale (POS), inventory and order management, enterprise resource management (ERP), e-commerce, business intelligence, marketplace integrations (Amazon, eBay, Walmart, etc) and ongoing digital... Read More
 
Rapid Gun Systems logo
 
Rapid Gun Systems is a custom POS that can be deployed on-premise or accessed through the cloud. It's designed specifically to meet the needs of firearm retailers, with several features that help to ensure compliance while handling... Read More
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Rapid Gun Systems is a custom POS that can be deployed on-premise or accessed through the cloud. It's designed specifically to meet the needs of firearm retailers, with several features that help to ensure compliance while handling... Read More
 
RetailPoint Point of Sale logo
 
RetailPoint Point of Sale is a cloud-based retail management system that helps users manage the daily operations of a single store or multiple locations in real time. In addition to the standard platform, it can also be accessed on... Read More
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RetailPoint Point of Sale is a cloud-based retail management system that helps users manage the daily operations of a single store or multiple locations in real time. In addition to the standard platform, it can also be accessed on... Read More

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iVend Retail logo
 
iVend Retail is an end-to-end omnichannel retail management solution that covers everything from point-of-sale (POS) to back office to head office operations. Setup can range from a single outlet to a multi-geography store environment,... Read More
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iVend Retail is an end-to-end omnichannel retail management solution that covers everything from point-of-sale (POS) to back office to head office operations. Setup can range from a single outlet to a multi-geography store environment,... Read More
 
S2K Retail Management Software logo
 
S2K Enterprise Management Software by VAI is a fully integrated ERP system designed to manage mid-sized and enterprise businesses in the wholesale distribution, manufacturing and speciality retail industries, across many vertical markets... Read More
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S2K Enterprise Management Software by VAI is a fully integrated ERP system designed to manage mid-sized and enterprise businesses in the wholesale distribution, manufacturing and speciality retail industries, across many vertical markets... Read More
 
Business Control OneStep logo
 
OneStep by Business Control Systems is an on-premise POS system for brick and mortar retailers. OneStep specializes in the firearms industry but is adaptable to businesses in a variety of industries such as sporting goods, tobacco,... Read More
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OneStep by Business Control Systems is an on-premise POS system for brick and mortar retailers. OneStep specializes in the firearms industry but is adaptable to businesses in a variety of industries such as sporting goods, tobacco,... Read More
 
Visual Retail Plus logo
 
Visual Retail Plus is an integrated system that gives retailers a single centralized location to manage Point of Sale, Inventory Management and more, all tailored to each retailer's unique needs. With more than 20 years in the industry,... Read More
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Visual Retail Plus is an integrated system that gives retailers a single centralized location to manage Point of Sale, Inventory Management and more, all tailored to each retailer's unique needs. With more than 20 years in the industry,... Read More
 
Acumen logo
 
Acumen is a software solution designed for small, medium, and growing retailers. The integrated solution includes applications for point of Sale, stock management, customer management, ecommerce, and accounting. Acumen provides a... Read More
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Acumen is a software solution designed for small, medium, and growing retailers. The integrated solution includes applications for point of Sale, stock management, customer management, ecommerce, and accounting. Acumen provides a... Read More

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Retail Express logo
 
Retail Express delivers Retail operating software, providing growing retailers with the opportunity to have more centralized oversight of their operations. This cloud-based platform offers point of sale, inventory management, customer... Read More
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Retail Express delivers Retail operating software, providing growing retailers with the opportunity to have more centralized oversight of their operations. This cloud-based platform offers point of sale, inventory management, customer... Read More
 
Oracle Financials ERP Cloud logo
 
Oracle Financials ERP Cloud is a cloud-based, end-to-end business management solution designed for midsized to enterprise-level customers. It offers a suite of applications including material planning, financial accounting, and business... Read More
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Oracle Financials ERP Cloud is a cloud-based, end-to-end business management solution designed for midsized to enterprise-level customers. It offers a suite of applications including material planning, financial accounting, and business... Read More
 
Copper POS logo
 
Copper POS is a Web-based solution that provides businesses with a cash register system to store product information and improve the overall checkout process for customers. It is suitable for businesses of all sizes. The software’s... Read More
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Copper POS is a Web-based solution that provides businesses with a cash register system to store product information and improve the overall checkout process for customers. It is suitable for businesses of all sizes. The software’s... Read More
 
Oracle Retail POS logo
 
Oracle Retail POS is a software solution created for large retailers. It can only be deployed as a Web-based system. Key features include line-busting capabilities, cross-channel offerings, save-the-sale and cross-store inventory... Read More
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Oracle Retail POS is a software solution created for large retailers. It can only be deployed as a Web-based system. Key features include line-busting capabilities, cross-channel offerings, save-the-sale and cross-store inventory... Read More
 
Square Point of Sale logo
 
Square Point of Sale is a mobile phone app available on Google Play and the App Store. The system is designed to run on a tablet or smartphone. Key capabilities include sales reports, inventory and digital receipts, as well as valuable... Read More
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Square Point of Sale is a mobile phone app available on Google Play and the App Store. The system is designed to run on a tablet or smartphone. Key capabilities include sales reports, inventory and digital receipts, as well as valuable... Read More

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Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: September 1, 2017


The ultimate issue for a gun shop owner is security; the penultimate issue is compliance. Gun shops are heavily regulated at the federal, state and local levels, and costs for noncompliance are high. Much of the inventory has serial numbers which must be tracked under penalty of law.

We’ve created this guide to help gun shop owners understand the gun retail software market. You can use this guide to learn about different product features and benefits and then make an informed purchase decision.

Below are the topics we'll cover in this guide:

What Is Gun and Tactical Shop Software?
Common Features of Gun and Tactical Shop Software
Expected Benefits of Gun and Tactical Shop Software

What Is Gun and Tactical Shop Software?

Gun and tactical gear shop software helps businesses manage their day-to-day operations. Business functions include point of sale (POS) transactions, customer relationship management (CRM) and inventory management. In addition, gun shop owners must carefully track which items are ordered, received into inventory and sold. They are required to document and report lost, stolen and destroyed firearms. Customers are subject to background checks, which must also be documented. The Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) has specific requirements for gun shop software, which include having a compliant backup system.

The other components: an accounting system, accounts receivable, accounts payable, general ledger and payroll, are more or less standard. However, it is very important that gun shops maintain accurate records on their vendors and purchases.

Common Features of Gun and Tactical Shop Software

While evaluating systems, gun and tactical gear shop owners should consider the following functions to meet their unique requirements:

Federal Firearms Transaction Record (ATF 4473) ATF Form 4473 must be completed when a firearm is sold over the counter or through the mail. The system should collect the information about the customer and provide the necessary form with an option to file it electronically.
National Instant Criminal Background Check System (NICS) The system should support running NICS checks through the appropriate state point of contact (POC) or through the FBI in states without a POC.
National Firearms Act (NFA) forms The system should track which inventory items are subject to NFA reporting. For those items, it should complete the correct NFA forms when title is transferred.
ID scanning The system should scan and retain ID information for customers. The POS should scan IDs and verify that the format of the ID is correct. It is impractical to validate the IDs against government databases.
ATF-compliant serial number tracking Since 2008, the ATF allows the “bound book” list of firearm serial numbers to be maintained electronically. The system should maintain an ATF-compliant serial number list.
Lost or stolen firearm form The system must handle lost or stolen firearms. The inventory value must be decreased. The system must also complete the correct notification forms and update the electronic bound book.
Destroyed firearm form Similarly, the system must handle destroyed firearms. The inventory value must be decreased. The system must also complete the correct notification forms and update the electronic bound book.
Work orders Many gun shops offer special services. Examples include repairs, bluing and engraving. The system needs to track the work orders, post deposits and notify the customer when the work is complete.
Special orders The system should handle special orders. It should track deposits, integrate with order entry to place orders and notify the customer when the order is received.
Security camera interface The POS system should integrate with the security camera system. A link to the video of each transaction should be stored with the transaction in the POS.
State and local forms Compliance regulations vary from state to state and sometimes even within a state. The system must prepare all state and local forms as required.
Integrated backup system The ATF has requirements for gun shop software. One is that the software must include an integrated backup system. Advanced systems will have a copy on premise and an additional copy stored in the cloud.
Ammunition database Firearms have different options for ammunition. Some ammunition is more strictly regulated than others. The system should provide a list of options on hand and available for special order while enforcing policy and legal requirements.
Tax calculations Some firearms are taxed differently than others. The system should correctly calculate the taxes and prepare tax filing information as required.

Expected Benefits of Gun and Tactical Shop Software

Operating a gun shop is not easy, as there are many regulations and requirements that must be fulfilled. A retail POS software system helps users manage the documentation work for a gun and firearms retail business.

Below are some of the benefits of using POS software in a gun and tactical gear shop:

  • ATF compliance management. On April 29, 2016, the ATF released the ATF 2016-1 compliance norms. Under the new regulations, gun and tactical gear retailers need to record both manufacturer and importer information while making any transaction. Since this is a regulatory requirement, many vendors have started offering ATF compliance management in their solutions. With this functionality, users can autofill some fields in their ATF form, thereby making the process easier for owners and customers.
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  • Repair and service requests. There are many challenges in providing repair and support services in the gun retail business. Users must create service requests, track resources and manage the complete invoicing. POS software helps users record customer repair requests, assign them to resources and then delegate them to people. POS software also allows users to create purchase orders for spare parts that are needed for repairs.
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  • Inventory management. Managing inventory is always a hassle—ask any business. Since there are concerns around safety with guns and tactical gear, discrepancies can lead to legal troubles. So, it’s essential for gun shop retailers to have a system in place that accurately tracks their inventory.

    POS software allows users to track the status of their inventory in real time, from dispatch to the point of sale. Some products on the market allow users to create purchase orders based on stock levels and demand of products.

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