About HBS Pharmacy

HBS is a complete pharmacy management solution that is designed to encompass all channels and types of pharmacies, ranging from conventional retail, mail orders and institutions such as nursing homes.

The software’s feature set includes a POS module, inventory management, e-prescribing, image scanning and prescription processing capabilities within a suite.

HBS features secure data collection, allowing users to capture a wide range of patient data, such as geographic location, recommended prescriptions and general demographics. Users can then send this data directly to strategic organizations that evaluate the effectiveness of healthcare initiatives.

The software also features a PharmaSaver module that helps improve a pharmacy’s op...


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Linux, Windows 2000, Windows 8

49 Reviews of HBS Pharmacy

Average User Ratings

Overall

4.38 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

3.5

Ratings Snapshot

5 stars

(38)

38

4 stars

(7)

7

3 stars

(1)

1

2 stars

(4)

4

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 49 results

June 2019

Aaron from Encompass Health

Company Size: 5,001-10,000 employees

Industry: Pharmaceuticals

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2019

Fantastic Product with Great Customer Service

I am very happy with this software. It does what it needs to do and the customer service is exceptional

Pros

Ease of use and customer service that goes above and beyond. Every issue I ran into was well known by their customer service and was handled quickly and efficiently.

Cons

Occasional glitches after software updates, but that is to be expected with anything.

October 2013

Karen from Novacek Health Mart Pharmacy, LLC

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

October 2013

Great Product, Great Service

I am a very small independent retail pharmacy. With the industry changing the way it is, it is crucial to have a system that will provide you with the security, documentation, and billing required. I did a lot of research and HBS was the winner. The intial sales rep was patient and honest and provided very helpful information. Pros: 1. Set up and installation went smoothly. We did it ourselves with there assitance via phone. 2. Equipment has had no problems. We did have a monitor go out under warranty. No issues replacing. 3. Customer service is outstanding. We know how important it is to get reimbursement dollars quickly and how frustrating 3rd party rejections can be. CS readily available on the phone and very knowledgeable. Rectified most issues quickly on the phone or got back to me very promptly. 4. Very helpful with setting up all aspects of the software to get reports, etc 5. Worked with my budget. 6. Included POS system with my purchase. Very useful and again customer service was excellent. Helped get credit cards working, set up AR accounts, PSE sales. Excellent for getting tax reports, billing and other documentation. Cons: None really to speak of. Some glitches after updates or 3rd party required changes, but that is with any update anywhere. Customer service was aware of glitches and those problems were rectified very quickly. It took me a while to get used to pushing "tab" key instead of 'enter' but that is not a problem anymore:) Overall, I am very pleased with the product and the service. If you are looking for an economical system that can take care of virtually every aspect of the retail pharmacy business, you really need to check out HBS. With all of the regulations, etc...it is imprtant to have a system capable of taking care of those needs, but also be able to use the product effectively. HBS is your answer. Hopefully this info will be helpful to some of you out there. I know how overwhelmed I was in trying to choose a system. I am very happy with my choice and I think you would be too.

December 2016

al from majoria drugs , metairie, la

Company Size: 51-200 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2016

al spitale , majoria drugs metairie, la

Majora's has been an hbs customer for many years, we have always had a good working relationship and have always found them to be ready and willing to answer any challenge, and we have had a few over the years.the support team is very responsive to any challenges we have. I would recommend them . special thanks to my reps, my go to people

Pros

good support, friendly people

January 2018

Nirmal from Brimhall Pharmacy

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

January 2018

Rx30 is NOT RECOMMENDED to anyone that worked on windows system. System/Service/people is horrible.

NO BENEFITS AT ALL. WE wasted a lot of time on training, lot of time on the phone trying to solve issues/problems with the help desk. They dont call back many times. The same problems come up on a weekly basis. I have a computer technician degree and this system is not designed good. too many commands, too many buttons to push to get something done. NOT RECOMMENDED. SPEND YOUR MONEY ELSEWHERE. Most systems have something positive, but so far, I have not able to come up with anything. I am a technician and I work with system for 3 months. System very hard to learn. all Commands are in many different places, and this causes me to spend lot of time inputting, filling, rebilling, or inputting patient demographics. Nothing to like about the software and whenever i speak with their help desk about issue, they say that its user error and training issue. They don't admit that the system has many flaws. One of their employee come onsite to train and even she said the system has many issues and she can't get them to fix it. She dont have any answers to some questions because she know the system does work well. BY BOSS IS SO FED UP WITH THESE GUYS, HE IS CHANGING TO PIONEERRX ONLY AFTER 3 MONTHS . I BEEN TRAINING ON PIONEERRX AND THAAT SYSTEM SEEMS EASY AND USER FRIENDLY. Rx30 Is NOT USER FRIENDLY AND EVEN THE HELP DESK IS NOT CLIENT FRIENDLY.

Cons

-There is a long list of stuff not to like. My experience as a tech working with Rx30 has been frustrating and Time consuming to say the least. Every day I have to call Rx30 with several issues and each time they generate a ticket on which they suppose to call. Half of the time, they don't call back to help. I don't know if they ignore us because the owner piss them off or they don't care about their customers. To list some off the issues. 1) Every time we RTS medications from will-call thru workflow, atleast few medications get stuck in the system every time. WE call to get it fixed each time and it happens again next time (time wasted) 2) Sometimes when we put prescriptions ON HOLD and we go process them later in the future, something is always missing on the prescription (either the sig, or the original image, or origin code. (again this results in wasted time) 3) Sometimes when i bill a secondary insurance for split-bill, this system does not recognise it on refill and you have to manually double bill. Other systems i worked on do not require that. 4) For cash prescritions, they have to be actually REVERSED for some reason. This not make sense. Why we have to Reverse a Cash Claim. It will not let me change the prescription info.. 5) WHen adding doctors or new drug, sometimes the system lets you add the doctor/drug from the inputting screen, sometimes you have to go to a totally different screen to carry out that function. (again time wasted) 6) SYSTEM not good.

September 2018

John from Village Pharmacies Inc.

Company Size: 11-50 employees

Industry: Pharmaceuticals

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

September 2018

Top of the Line Pharmacy Software

Rx30 has been a part of my pharmacy for many years and has always been easy to work with. Rx30 always trys to be as convenient as possible for it's customers. Growing with them at their own rate.

Pros

Rx30 turns your average pharmacy system into a customizable portal that allows for personal patient care from a 21st century pharmacy.

Cons

It can take a couple of hours to get in contact with customer service when you have an issue. Customer service is always very helpful when you are able to get a hold of someone though.